Anne Kealley, CEO, CAUDIT

02 February 2017

Moving through a digital age: trends in higher education technology issues in Australia and New Zealand through the eyes of the CIO

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CAUDIT MEMBERS

• Auckland University of Technology

• Australian Catholic University

• Australian Institute of Marine Science

• Bond University

• Central Queensland University

• Charles Darwin University

• Charles Sturt University

• CSIRO

• Curtin University

• Deakin University

• DSTG

• Divine Word University, PNG

• Edith Cowan University

• Federation University Australia

• Flinders University

• Griffith University

• James Cook University

• La Trobe University

• Lincoln University

• Macquarie University

• Massey University

• Monash University

• Murdoch University

• Open Universities Australia

• PNG University of Technology

• Queensland University of Technology

• Royal Melbourne Institute of Technology

• Southern Cross University

• Swinburne University of Technology

• The Australian National University

• The University of Adelaide

• The University of Auckland

• The University of Melbourne

• The University of NSW @ ADFA

• The University of Western Australia

• University of Canberra

• University of Canterbury

• University of New England

• University of Newcastle

• University of Notre Dame Australia

• University of Otago

• University of Papua New Guinea

• University of Queensland

• University of South Australia

• University of Southern Queensland

• University of Sydney

• University of Tasmania

• University of Timor-Leste

• University of Technology, Sydney

• University of the South Pacific

• University of the Sunshine Coast

• University of Waikato

• University of Western Sydney

• University of Wollongong

• University of New South Wales

• Victoria University

• Victoria University of Wellington

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TOP 10 ISSUES2015 2016 Issue

1 1 Student Success Technologies: Improving student outcomes through an institutional approach strategically leveraging technology 

4 2Emerging Technologies: Facilitating and supporting the application of emerging and existing technologies to improve the 'University experience' for students and staff

- 3Information Security: Developing a holistic, agile approach to information security to create a secure network, develop security policies, and reduce institutional exposure to information security threats  

- 4 Educational Technology: Supporting  the use of innovative technology in teaching and learning 

2 5 Digital Strategy: Developing a fit-for-purpose digital strategy for the institution's future 

12 6 Workforce Evolution: Reshaping the workforce to position IT as an agile enabler and strategic business partner 

14 7 Business Transformation: Positioning IT as a catalyst to transform the business functions of the institution

17 8 Learning Analytics: Supporting improved student progress through establishing & utilising learning analytics 

3 9 Research Support: Developing a sustainable research support model servicing the needs of all researchers 

10 10 Identity & Access Management: Effective and efficient Identity and Access Management to provision appropriate e-Services to students and staff 

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TOP 10 ISSUES

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2016 TOP 10 – RESEARCH SUPPORT

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2016 TOP 10 – RESEARCH SUPPORT

#9. Sustainable research support model

#3. Cybersecurity

#6. Reshaping the IT workforce

#10. Identity and Access Management

#12. IT Agility

#13. Institutional Partnerships

#14. Access Anywhere Anytime

#15. Cloud Services

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2016 TOP ISSUE – BY UNIVERSITY GROUP

NZ: Research support

ATN: Addressing student expectations

Go8: Information security

IRU: Emerging technologies

Post 87: Information security

RUN:Digital strategy

Ungrouped: Learning analytics

Dual Sector: Student success technologies

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1. Student Success Technologies

2. Optimising Educational Technology

3. Emerging Technologies

6. Workforce Evolution

7. Business Transformation

9. Research Support

27. Digital Literacy

2016 TOP 10

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2017

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2017

Globally:

Expanding global market

Increasingly individualized learning and student environment

Pressure for industry partnerships

New workplace competencies

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2017

Locally

How universities are funded

How eResearch is supported

Demand for innovation

Treating digital infrastructure as a strategic asset

Cybersecurity

Source: The Presidents’ Conversation, BHERT/Deloitte

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2017 – EDUCAUSE

– EDUCAUSE

Source: http://er.educause.edu/articles/2017/1/top-10-it-issues-2017-foundations-for-student-success

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Business need TechnologyStudent enquiries Machine LearningLearner choice Micro-credentialingStudent records BlockchainEarly intervention Predictive analytics

Open accessInformed decision making Data managementCollaborative research

WHAT ELSE?

Source: http://www.itwire.com/strategy/76544-machine-learning-is-the-2017-megatrend.html

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Business need Technology‘Intelligent buildings’ and the ‘intelligent campus’, IoT / Sensors building environment controls

Proximity notifications Connected devices

Student movement on campus Self-drive vehicles

Wayfinding on campus Indoor GPS navigation

WHAT ELSE?

Ref: https://livingstoneadvisory.com/2015/12/iot-cybersecurity/

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Business need TechnologyStudent identification Biometric securityRoom access

Mainstreaming – platforms Cloud adoption enterprise systems

WHAT ELSE?

Ref: https://livingstoneadvisory.com/2015/12/iot-cybersecurity/

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Increase in ‘threat vectors’ more cybersecurity issues– ransomware

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WHAT MIGHT DISAPPEAR?

• Current learning management system• Non-interactive projectors and whiteboards• Document cameras/overhead projectors• Traditional presentation software • CDs, DVDs and their players• Landlines

How do all of these elements play out on campus? and off?

Ref: https://livingstoneadvisory.com/2015/12/iot-cybersecurity/

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Digital disruption

transformation

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What does this mean for technology at your institution?

What does it mean for the people at your institution?

Is IT a cost? i.e. is the aim to reduce expenditure on IT?

Or is IT something the institution must invest in in order to compete and stay ‘safe’?

T +61 2 6222 3521E anne.kealley@caudit.edu.auhttps://www.linkedin.com/in/annekealley/ © CAUDIT 2017

CAUDIThttps://www.caudit.edu.au/

Top Ten Issueshttps://www.caudit.edu.au/caudit-top-ten-issues

MORE INFORMATION

Anne Kealley, CEO, CAUDIT

02 February 2017

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THE SIX STRATEGIC PILLARS THROUGH WHICH CAUDIT’S ACTIVITIESARE CURRENTLY REVIEWED, PRIORITISED AND DRIVEN

Transforming Teaching, Learning and Research

Providing Thought Leadership Delivering Strategic Procurement

Continuing Professional Development

Enabling Collaboration & Knowledge Sharing

Promoting Evidence Based Practice