AARNet Services Talk To Caudit 190412
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Transcript of AARNet Services Talk To Caudit 190412
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AARNet Copyright 2012
Network Operations
CAUDIT Spring Meeting
Brisbane
19th April, 2012
Chris Hancock/James Sankar
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AARNet Copyright 2012
Agenda 1. AARNet: A Customer-
driven organisation – Our Strategy – Governance and Customer Engagement – Services: What are we hearing? – What do Customers want? – How do we prioritise?
2. Services available on the network
3. Future Services development
2
Build & Operate
Roadmap Apps & Svcs Community
Collabora:on Content Delivery Mobility
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AARNet Copyright 2012
AARNet: 4 Strategic Pillars
3
Providing reliable, trustworthy, high
bandwidth connec:vity
Objec:ve 1: Building and opera.ng
Australia’s advanced R&E network
Objec:ve 2: Defining the roadmap for future connec.vity
Objec:ve 3: Adding Value through
Applica.ons and Services
Objec:ve 4: Growing the
R&E community
Growing to meet evolving needs of the
R&E sector
Enhancing collabora:on, content delivery and mobility
Embracing the widening R&E community
AARNet STRATEGIC PLAN: 2011 -‐ 2015
AARNet delivers a high performing network for the research and educa.on community and adds value by enabling advanced collabora.on, content delivery and mobility services
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AARNet Copyright 2012
Governance & Customer Focus
4
Shareholders AARNet Board Organisa:on
AAC • ACU • JCU • Newcastle • ANU • USA • UWA • CDU • CSIRO • Fed.Gov’t
Na:onal/Interna:onal
>1 Million end-‐users
Customer Groups
• 38 Unis & CSIRO • AGM • Yearly elec.on • 3 year rota.ng term
12 Directors • 4 Independent • 3 VCs • 3 CIOs • 1 CSIRO • 1 CEO
• Na.onal Ops • Customer Rela.ons
• Business Development
• Applica.ons & Services
• eResearch • Finance
CAUDIT • Mee.ngs 2/yr
RNOs • WARNO • QRNO • VDIT • NAUDIT OTHER • Customer Forums
• 1-‐1 mee.ngs
AARNet elicits user input through broad-‐based corporate governance structures as well as formal and informal customer interac.ons
Na.onal • Network Engineering
Group • Network Ops Group • Video Collabora.on
Group • Researcher Groups • Communica.ons
Convergence Steering Commi_ee
• Unified Comms Group • Ad hoc Groups
Interna.onal • APAN • TERENA • TEIN • Internet2 • 120 NRENs
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AARNet Copyright 2012
What are we hearing?
5
Collabora:on Content Delivery Mobility
Customers are telling us that collabora.on, content delivery and mobility services will help them extract more benefit from the core network – especially if they are user-‐friendly, scalable, redundant and secure
Interoperability is key!
• Telepresence • Unified Comms Exchange
Access rich content
• Peering • Akamai • Mirror • CloudStor
Access bandwidth where & how we need
• eduroam • AARNet Anywhere • Mobile Broadband
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AARNet Copyright 2012
6
What we are seeing
2005 – 2012 TRAFFIC AND REVENUE GROWTH
Unmetered traffic has had significant double-digit year on year growth for over 5 years, and is likely to exceed 20PB in 2012.
“Unmetered traffic” allows customers to grow use without considering incremental costs, and includes: • Reliable network • NOC • 3rd party access • Brokered
telepresence • Unified Comms • NVCS
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AARNet Copyright 2012
How do we Prioritise?
7
SERVICE DEVELOPMENT CONSIDERATIONS
6. Is service provided elsewhere? (don’t duplicate)
7. Can the service be supported? (Longe.vity e.g., CloudStor, NVCS)
8. Will na.onal/interna.onal reach be extended?
9. Can the service be co-‐developed with vendors, to reduce development risk and increase adop.on?
1. Will the service benefit exis.ng AARNet connected customers?
2. Will costs &/or complexity be reduced?
3. Can exis.ng infrastructure investments be leveraged?
4. Does the service leverage AARNet’s high speed network?
5. Does it deliver capabili.es others cannot e.g., Interoperability?
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AARNet Copyright 2012
Agenda 1. AARNet: A Customer-
driven organisation – Our Strategy – Governance and Customer Engagement – Services: What are we hearing? – What do Customers want? – How do we prioritise?
2. Services available on the network
3. Future Services development
8
Build & Operate
Roadmap Apps & Svcs Community
Collabora:on Content Delivery Mobility
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AARNet Copyright 2012
Current Collaboration Services
9
Collaboration Services
1. H.323/SIP/ISDN Audio & Video conferencing
2. Live Streaming 3. Record/playback 4. Web conferencing (Vidyo,
BBB, AARNet Anywhere) 5. AARNet UC exchange video
calls 6. AARNet TelePresence
exchange
BENEFITS • Free to use, • Unmetered • High Performance, • High Availability • Dedicated staff • Standards based • Resolves N-squared
complexity/cost • High Definition • Proactive Quality Assurance
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AARNet Copyright 2012
Current Content Delivery Services
10
Content Delivery Services
1. AARNet Mirror – large repository
2. Domestic peering with content providers – Google, AKAMAI, ABC iView etc
3. Cloudstor – Multi GB file transfer
BENEFITS • Free to use • Unmetered • High Performance • High Availability • Dedicated staff • Standards Based • Resolves N-squared
complexity/cost • Cached low cost content • Multi-GB File transfers • Low cost NREN
developments
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AARNet Copyright 2012
Current Mobility Services
11
Mobility Services
1. Eduroam – federated guest access
2. 3G Mobile Broadband trial – data bucket
3. AARNet Anywhere beta*
4. Android /IPAD2 mobile video application access to conferencing services
BENEFITS • Free to use • Unmetered (not 3G MBB) • High Performance • High Availability • Dedicated staff • Standards based • Resolves N-squared complexity/cost • Lowers data costs off campus • Leverages Institution
investments • Low cost NREN developments
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AARNet Copyright 2012
AARNet current services
12
Collaboration Services Content Delivery Services Mobility Services
1. H.323/SIP/ISDN Audio & Video conferencing
2. Live Streaming 3. Record/playback 4. Web conferencing (Vidyo,
BBB, AARNet Anywhere) 5. AARNet UC exchange video
calls 6. AARNet TelePresence
exchange
1. AARNet Mirror – large repository
2. Domestic peering with content providers – Google, AKAMAI, ABC iView etc
3. Cloudstor – Multi GB file transfer
1. Eduroam – federated guest access
2. 3G Mobile Broadband trial – data bucket
3. AARNet Anywhere beta*
4. Android /IPAD2 mobile video application access to conferencing services
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AARNet Copyright 2012
Agenda 1. AARNet: A Customer-
driven organisation – Our Strategy – Governance and Customer Engagement – Services: What are we hearing? – What do Customers want? – How do we prioritise?
2. Services available on the network
3. Future Services development
13
Build & Operate
Roadmap Apps & Svcs Community
Collabora:on Content Delivery Mobility
![Page 14: AARNet Services Talk To Caudit 190412](https://reader034.fdocuments.in/reader034/viewer/2022042516/559eb3bb1a28abd26a8b47de/html5/thumbnails/14.jpg)
AARNet Copyright 2012
Future services
14
DEVELOPMENT PROCESS
RNOs
AAC
Board
Customer engagement
Concept Development
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AARNet Copyright 2012
Future services
15
Collaboration services • Skype Gateway to conferencing services • Telepresence interoperability service • Unified communications service extension
– global reach • Cloud based conferencing services – multi-
tenant capability • Central Directory Service – AAF enabled
expert list + search + click to call • AARNet Anywhere + LinkedIn click to call • Third party hosted web collaboration
federation services – Lync/Webex etc • Capped “all you can eat” voice calls –
national. Mobile, international – via AARNet Exchange RNOs
AAC
Board
Customer engagement
Concept Development
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AARNet Copyright 2012
Future services
16
Content Delivery services • Webcam “Ustream” video
broadcast service • Central Gaming cluster
services
RNOs
AAC
Board
Customer engagement
Concept Development
Collaboration services • Skype Gateway to conferencing services • Telepresence interoperability service • Unified communications service extension
– global reach • Cloud based conferencing services – multi-
tenant capability • Central Directory Service – AAF enabled
expert list + search + click to call • AARNet Anywhere + LinkedIn click to call • Third party hosted web collaboration
federation services – Lync/Webex etc • Capped “all you can eat” voice calls –
national. Mobile, international – via AARNet Exchange
![Page 17: AARNet Services Talk To Caudit 190412](https://reader034.fdocuments.in/reader034/viewer/2022042516/559eb3bb1a28abd26a8b47de/html5/thumbnails/17.jpg)
AARNet Copyright 2012
Future services
17
Content Delivery services • Webcam “Ustream” video
broadcast service • Central Gaming cluster
services
Mobility services • AARNet Anywhere +
LinkedIn click to call • Federated presence
service • Managed telephony
service
RNOs
AAC
Board
Customer engagement
Concept Development
Collaboration services • Skype Gateway to conferencing services • Telepresence interoperability service • Unified communications service extension
– global reach • Cloud based conferencing services – multi-
tenant capability • Central Directory Service – AAF enabled
expert list + search + click to call • AARNet Anywhere + LinkedIn click to call • Third party hosted web collaboration
federation services – Lync/Webex etc • Capped “all you can eat” voice calls –
national. Mobile, international – via AARNet Exchange
![Page 18: AARNet Services Talk To Caudit 190412](https://reader034.fdocuments.in/reader034/viewer/2022042516/559eb3bb1a28abd26a8b47de/html5/thumbnails/18.jpg)
AARNet Copyright 2012
Future services
18
Content Delivery services • Webcam “Ustream” video
broadcast service • Central Gaming cluster
services
Mobility services • AARNet Anywhere +
LinkedIn click to call • Federated presence
service • Managed telephony
service
RNOs
AAC
Board
Customer engagement
Concept Development
Collaboration services • Skype Gateway to conferencing services • Telepresence interoperability service • Unified communications service extension
– global reach • Cloud based conferencing services – multi-
tenant capability • Central Directory Service – AAF enabled
expert list + search + click to call • AARNet Anywhere + LinkedIn click to call • Third party hosted web collaboration
federation services – Lync/Webex etc • Capped “all you can eat” voice calls –
national. Mobile, international – via AARNet Exchange
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AARNet Copyright 2012
Tell us what matters to you • Help us by completing a brief online survey and pass onto others
too – see http://svy.mk/aarnetservices
19
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AARNet Copyright 2012
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Questions / Comments?