APSCo System IntegrationMay 2010Presented by Raymond Pennie

Apples into Oranges

“systems integration is the process of linking together different computing systems and software applications physically or functionally” Wiki May 2010

Users!!- Must be EASY- Fit into the Workflow

What is the business case?SpeedAccuracyCost savingEase of useSimplificationRationalisationSecurity

Areas of Integration

ChallengesNo common methods

csv, SQL View, SAML, XML or piece of string or person

7 general areasCommunications

Finance

Websites

Social media

Reporting

Job Boards

Client procurement/HR systems

Communications

Phones CTi and Office Communicator

Voice recognition and conversion

Email (one way and two way)

SMS (one way and two way)

E Shots (one way and two way)

Instant Messenger/Skype

Finance

Finance controlsCredit checks

Companies house

Deals done to initiate placements

Changes or Revisions made

Queries management systems

Online timesheets

Credit Control - Amounts owed (block) and cash received

PO count downs

Commissions earned or lost

Websites

A contentious area

All candidates dataCompliance

CV

Updates on activity and data

All client dataCurrent workers

Jobs on

Activity on Jobs

Invoices and Timesheets

Social Media

Where is the data and how do you lock it down

Twitter messages (2 way)

LinkedIn Either

Can you store it?

Facebook

Blogs

Social media updates just like Tweetdeck

Job boards and www

Getting Jobs outEasy for most

RSS feeds

Getting Candidates inFrom ad responses

From CV libraries

From the www

From Social networks

Reporting and Client side applications

ReportingOne version of the truth

Data Warehouse or CRM

Single place to show and use data

Client side VMS systems

HR systems for vacancies

Procurement systems

Finance systems

Apples into Oranges