Consider these scenarios

1. Same question, different answers

2. Crisis moment

3. Diluted Vision

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Internal Communication: A management cliché?

Where does internal communications begin?

Why do so many communications programs fail?

And when does a firm’s poor internal communication result in weak external communications?

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Presented by

Josh Keck Tyler KingIan Banks Tyler EastmanJordyn Williams Holland Miller

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Synergy Communications

Our Services:

1. Group Management2. Superior-Subordinate Communication3. Nonverbal Communication4. Advertising/Marketing5. Public Relations/Crisis Management

We support our clients by strategically planning, researching and implementing a communications campaign that advances the business objectives of our clients.

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Synergy Communications

People need to function together. What’s good for the firm is good for them.

Internal Communications is fundamental to success.

Good internal communications positively reflects on external communication.

We aren’t just selling our services – we’re selling Synergy. 5

Group Management

Holland Miller

Difficulties• Inefficient output• Contrasting approaches among members• Lack of organization• Ineffective delegation

Our Strategy

1. Role Identification2. Role Development3. Implementation of Guidelines and Expectations4. Execute and Achieve

Outcome• Managers can lead, negotiate, motivate, and inspire

employees effectively• Measureable business results• Improved teamwork, initiative, cooperation, and execution

through the ranks

Superior-Subordinate CommunicationJordyn Williams

Areas of Training

• Downward Communication

• Upward Communication

• Openness in Communication

• Relationship Management

Downward Communication

• Downward communication is orders given from superiors to subordinates represent downward communication.

• Superior remains respectful and concise• Subordinate understanding• Recognition given

Openness in Communication

• Openness in communication requires both openness in message sending and openness in message receiving between superiors and subordinates.

• Requires honesty

Relationship Management

• The relationship between superior and subordinates requires specific maintenance strategies.

• Informal interactions• Formal interactions• Tactics to appear impressive to superior• Open discussion

Upward Communication

• Upward communication within a company is the process of relaying information from the bottom levels to the top levels in an organization.

• Superior is open to concept

Nonverbal CommunicationTyler King

Nonverbal Communication• Did you know that nonverbal communication is just as

important (if not more) than verbal communication?• We offer training to companies operating internationally to

help them adapt to cultural, physical, & societal norms• This training will improve your company’s international

relations and help your business grow!

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• Nonverbal communication can be divided into several categories:• Facial expressions• Head movements• Hand gestures• Physical space• Eye contact • Posture

• Different parts of the world possess different meanings for nonverbal gestures• Sometimes a gesture in one area means the complete opposite

of a gesture in another area

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Comparing China & the U.S.• In China, touching beyond

handshaking is considered offensive.• Maintained eye contact is

considered rude and offensive in China.• Physical space between

people much shorter, which may come across as crowding to an American.

• In the U.S., it is common for someone to pat someone on the back or place their hand on another’s shoulder.• Maintained eye contact

shows attention and respect in the U.S.• Physical space further apart

which may come across as disinterested to the Chinese.

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• Understanding nonverbal communication is a skill that every business working internationally needs to master.

• Our company is here to provide knowledge on what is permissible and prohibited in the country where you look to conduct your business.

• This training will not go unnoticed by your potential business partners and is sure to give your company an advantage when negotiations begin!

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Advertising / Marketing

Ian Banks

General

• Boost Sales

• Engage in top social network

• Determine right mix of services

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Online Branding Solutions• Understanding how brand is perceived online• Internet changed way marketing is used• Integrate search and social media• Effective internet marketing

TV Advertising• 7 Million average viewers during primetime• Morning news hours• Spend 25,000 get 50,000 in return from sales• Best bang for your buck

Public Relations / Crisis Management

Tyler Eastman

Public Relations

• Refers to managing the flow of information between an individual or organization and the public. • Organization gaining exposure to their audience

using topics of public interests. • Do not require direct payment.

• Our aim is to handle all kinds of critical public relations for U.S. and international clients.

• We provide training untouched by anyone else.

• We advocate for greater understanding and adoption of public relation services.

• Immediate response to being breached. • We are there from the very beginning to the very

end. • We work closely with clients to: create plans that

investigate risk and crisis scenarios, prepare clients for crisis with managing and media training, and develop positive stories that prevent further crisis.

Crisis Management

Day-to-Day PR

• We arrange for your participation in the events you believe will offer the greatest return for you investment. Such as select charitable causes, educational events, and events held by the communities in which you operate.

Summary

Synergy Communications is a comprehensive communications agency. We are a full-service communications company providing internal and external communication services.

We can help turn your vision into a reality.

We sell SYNERGY

Remember, two hands are better than one.

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Thank you.We will now open the floor for your questions