Post on 15-Feb-2022
fi MICHIGAN STATE UNIVERSITY
Student Guide to Student Accounts Student Information System https://student.msu.edu
Student Accounts Email: student.receivables@ctlr.msu.edu Phone: (517) 355-3343 Website: http://ctlr.msu.edu/COStudentAccounts/
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Foll 2021 ond Forward
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Student Accounts Tile
• Students and guests begin by logging into SIS http://student.msu.edu
• From the main page, select the Student Accounts tile
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Need Help?
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Student Accounts Menu
From this screen you can view:
• Account Details
• Student Account Summary (similar to Statement of Fees Paid in StuInfo)
• MSU Loans Information
• Tax Forms
• Summer 2021 and prior information
Select Go to My Account to:
• Make a payment on all account balances
• View bills and account details
• Enroll in a payment plan
• Enroll in Direct Deposit
M ICH IGAN STATE UN I VER SITY
MICH IGAN STATE UN I VE RSITY
fi MICHIGAN STATE UNIVERSITY
Overview
Summary
Your account does not currently have any outstanding charges.
Overview
6 Notifications X
(D Need Help?
Visit the Help Center by clicking on the
Question Bubble located in the lower
right corner of the web page.
(D Prior Semester Information
See Stu Info for details on summer
2021 and prior semester balances.
Please be aware that these balances
cannot be included in available
Payment Plans. Contact Student
Accounts with any questions:
student. receivables@ctlr.msu.edu
(517) 355-3343
My MSU Account
The notifications pop-up window will appear with information on:
• Where to locate the Help Center
• Information on Summer 2021 and prior semesters
• Financial holds
Closing the notifications pop-up window does not clear the notifications.
• They can be accessed again by clicking the notifications bell.
Summary
Fa ll 2021
Balance
Payment plans
View activity details
View statements
$10,512.50
$10,512.50
Need to enroll in a oavment olan?
Make a payment
fi MICHIGAN STATE UNIVERSITY
My MSU Account
My MSU Account is mobile-friendly
• The image on the screen will adapt to the size of the screen on which it's being viewed
• The menu on the left disappears when in mobile view
• Click the three horizontal lines to access the menu
MICHIGAN STATE U N I VER S ITY
Payment plans
• Need to enroll in a payment plan?
Enroll ing in a payment plan takes just a few m inutes and can help you
spread out payments on your education expenses.
VifNI p.iyment plan options
Sign up for direct deposit refunds!
Receive refunds and disbursements faste r with direct deposit.
Sign up
Recent transactions
No transaction history
Some transactiOfls may not appear.
Viewactivitydet:Jils
View
1%11¥1::1:IF
fi MICHIGAN STATE UNIVERSITY
Overview Screen
From this screen you can: • View the account balance summary
• View or enroll in payment plans
• Enroll in direct deposit
• View recent transactions
• Access the Help Center by clicking the question bubble
• Click the “Make a payment” button to being the payment process
MICHIGAN STATE IY[RSITY
Basic information
N• me
Stude nt ID
Payment methods
0 &id.wyment method
Direct deposit refunds
S party
Mkhigan State University
Sparty
1855
Recetve refunds and disbursements faster with direct deposit.
eRefund
Contact information
Email address sparty@msu.edu
Privacy & terms
Use of personal information
S!ga_u~
fi MICHIGAN STATE UNIVERSITY
My Account Screen
From this screen you can:
• View basic account information
• Add or edit saved payment methods
• Sign up for or edit your direct deposit information
• Access the Help Center by clicking the question bubble
MICHIGAN STATE U NIVER S ITY
G My Account
~ Overview
0) Act ivity Details
~~ Payment Plans
gs, Make a Payment
~ Transactions
[g Statements
G Sign Out
Activity Details
BALANCE FROM PRIOR STATEMEtH $ 0 00
UNBILLED ACTIVITY SINCE LAST STATEMENT
Da t e Ter m
04 -30-2021 Fall 2021
04 -30-2021 Fall 2021
04 -30-2021 Fall 2021
04 -30-2021 Fall 2021
05-10-2021 Fall 2021
05-10-2021 Fall 2021
05-10-2021 Fall 2021
05-11 -2021 Spring2021
ANTICIPATED AID
!Exp irat ion Date
Ter m
ENROLLMEfH INFORMATION
Subj /Crse Ter m
Des c ri pt i on Am ount
ASMSU Tax 21.00
FM Radio Tax 3.00
Instate UG SophTuit 4,446.00
State News Tax 7.50
Owen Grad. Assoc . Tax 8.00
Owen Room Cha rge 3, 197.00
Silver Dining Plan 2,830.00
Fellwshp Stip--CVM/USDNlnfDis -1,234.00
Total Current Account Activity 9,278.50
Current Account Ba lance $9,278 50
Descript ion Amount
Projected Account Ba lance with Anticipated Aid $9,278 50
Cou rse Title Credit Hours
fi MICHIGAN STATE UNIVERSITY
Activity Details Screen
From this screen you can:
• View unbilled activity since the last billing statement - This page helps explain the balance on the Overview screen if it differs from the last billing statement.
• View anticipated aid and projected account balance
• View current enrollment information
• Access the Help Center by clicking the question bubble
ICH IGAN STATE UNIVERSITY
@ My Account
~ Overview
0) Activity Details
or;; Payment Plans 1;:,c?
~ Make a Payment
~ Transactions
[ffl Statements
G Sign Out
fi MICHIGAN STATE UNIVERSITY
Payment Plans
Current plans
Need to enroll in a payment plan?
Enroll ing in a payment plan takes j ust a few minutes and can help you
spread out payments on your educat ion expenses.
View payment plan options
Payment Plan Screen
From this screen you can:
• Enroll in an available payment plan
• View active payment plans
• Sign up for or edit auto-pay on active payment plans
• Access the Help Center by clicking the question bubble
fi MICHIGAN STATE UNIVERSITY
Payment Pla ns
Payment Plans
Fall 2021
Fall 2021 4 Month Payment Plan
4 payments $40 enrol lment fee
Payment Schedule
$2,628.12
Payment due at time of enrollment
$2,628.12
Payment due at time of enrollment
$2,628.12 Payment due 5/17/21
4 $2,628.14 Payment due 5/24/21
Auto pay available: If you set up auto pay, al l
scheduled payments wil l occur on the payment
plan due dates.
Plan Details
Cancel
Payment Plan Enrollment
Click the ‘View payment plan options’ button from the Payment Plan screen to view payment plan information.
• There is a $40 enrollment fee.
• Fall and spring semesters have four installments.
• Summer semester has three installments.
• Balances from prior terms cannot be included in current term payment plans.
Additional payment plan information can be found at: http://ctlr.msu.edu/COStudentAccounts/PaymentPl anFAQ.aspx
ICH IGAN STATE U N I VERS I TY
@ My Account
~ Overview
0) Activity Details
O'c> Payment Plans ,;:,o
~ Make a Payment
fi MICHIGAN STATE UNIVERSITY
Payment Plans
current plans
Plan
.. Fall 2021 : Fall 2021 4 Month Payment ,a Plan ti!Jl:tllij
# CD $2,704.88 is past due
Pa id Remaining
$2,704.88 $8,114.62
Payment Plan Screen
After enrollment in a payment plan, from this screen you can:
• View current plan details
• Enroll, edit, or withdraw from auto-pay
• Consolidate your payment plan if the balance on your account increases for the term in which you are enrolled
fi MICHIGAN STATE UNIVERSITY
overview
Payment Plans
Plan consolidation available
Current plan balance Ellg1ble plan Increase Consolidation balance
$4,251 .00
$2.000.00 $6,251 .00
Your balance recently changed. Keep your
current plan. or choose to consolidate the
eligible Increase into a new plan.
View consolidation ol!ll2n
Fa ll 2021 Fall 2021 4 Month Payment Plan
$1,417 Next payment due
6129121
Paid S1 ,417 Remalnmg S4,251
0
Payment Plan Consolidation
If the balance on your account increases for a semester in which you have an active payment plan, you will be given the option to consolidate your payment plan.
• A payment plan consolidation window will appear
• A 'plan consolidation available' notice will be noted under the current plan on the Overview and Payment Plan screens
Consolidation options:
• If you choose to consolidate your plan, the increase will be spread out to the remaining installments.
• If you choose not to consolidate your plan, the increase will be included in the next monthly billing statement
If the balance on your account decreases for a semester in which you have an active payment plan, the payment plan budget will automatically be recalculated. The decrease will evenly reduce the remaining installments.
ICHIGA, STATE U N I V [ I.S I T Y
fi MICHIGAN STATE UNIVERSITY
Make a Payment
How much would you I ike to pay?
Fall 2021
:15.,&SB.SO
Summer 2021
Amouru
• lndl(otn ftq<Wtd/wftJ 0
C.nt,I
Making a Payment
• When making a payment, amounts due are listed separately by term.
• If a balance is owed for multiple terms in the new student system (Fall 2021 and future semesters), the oldest charges will be paid first, regardless of term selected.
• Balances from the old student system (Summer 2021 and prior semesters) will only be paid if selected.
ICHI GAN STATE UNIVERS I TY
@ My Account
l:il Overview
0) Activity Details
€~ Payment Plans
~ Ma ke a Payment
~ Transactions
~ Statements
G Sign Out
fi MICHIGAN STATE UNIVERSITY
Make a Payment
Addrt ,onal 1n'orrn.3:1on
Payment amount
$6,742
* Payment method
New credit or debit ca rd
convenience fee may apply
New bank account
New 529 Savings Plan
Payment method
•• •
How would you like to pay?
If your plan Is not supported, contact the plan for disbursement options.
International payment
fn secure encrypted payment Cancel Continue
Making a Payment
Available electronic payment methods: • Credit or debit card - convenience fee applies
(2.75% for domestic cards, 4.25% for international cards)
• Bank account - U.S. checking or savings accounts
• 529 savings plan – MESP, MI 529 Advisor and other plans available ($10 fee to use this service)
• International payment – service provided by Flywire
• Saved payment methods will also be listed here
Additional payment options can be found at:
http://ctlr.msu.edu/COStudentAccounts/Methodsof PaymentFall21.aspx
HICA TATE 1J N I 'V {; RS, t T Y
(~1-~ My.Account
~ Overvil?W
(L\ Activit\l Details
© Pc1vmcnt PI.Jns
it:, Make a Payment
(D Transaction;
~ Statements
G Sl~n Out
fi MICHIGAN STATE UNIVERSITY
Make a Payment
• $6,742
Thank you fo r your payment
You havt- a ~ malnll'tg b.,lanc.e- or so
The _.....,t re«1p< lZ!lZ11 wao ,ent 10:
sparty@rnsu.edu
Making a Payment
• After submitting a payment, the payment confirmation screen will appear.
• The remaining balance is listed.
• Click the receipt link to view and print your receipt.
Please note: this confirmation screen does not verify your checking or savings account payment was successful, only that your banking information was submitted.
STATE UN I VERSITY
@ My Account
~ Overview
0) Activity Details
oc;.. Payment Plans <::io
~ Make a Payment
~ Transactions
~ Statements
G Si.gn Out
Transactions
Date
5/ 11/21
1/28/21
1/26/21
Description
Fall 2021 <:1
Payment reversal
Summer 2020
Summer 2020
fi MICHIGAN STATE UNIVERSITY
Receipt Amount
#20772 $6,742.00
#20283 ($500.00)
#20255 SS00.00
Transactions Screen
From this screen you can view transactions related to your student account:
• Online payments
• Cashier's Office transactions (tuition and non-tuition, payments and disbursements)
• Payment reversals
Click the Receipt link to view transaction details or print a receipt.
ICHIGAN STATE U N I VE R S I T Y
@ M'; Account
~ "1 Overview
0 Activity Details
© Payment Plans
~ Make a Payment
~ Transactions
~ Statements
c➔ Sign Out
Statements
Date Description
2/16/21 MSU Statement 02/28/2021 • NEW
2/10/21 MSU Statement 03/01/2021
fi MICHIGAN STATE UNIVERSITY
View
~
Save
GJ
GJ
Statements Screen
From this screen you can: • View billing statements
• Download billing statements and payment coupons
Note the “NEW” notation next to the top statement. Once a statement has been viewed, this notation will disappear.
fi MICHIGAN STATE UNIVERSITY
MICHIGAN STATE U NIV E R S ITY
MK:hit,1 n Sratt Unl\'ttsi(y Student Ac,01.mt5
:Sta1en1tnl Dlllt
:s,ue1tt11 ID
STATEMENT SUMMA.RY
UNPAID CHARGES
OJ/17/'>021
1855
$6,970.lZ
4 26 Auditorium Rd Room 140 lUt U..~nt, Ml 488Z~ www.m.w.ed1,1
Al payments are due- on the 1st of t he month.
,r mailine ill mm. make chm payabl@ to Mkhigan Sratt Un rsl~•nd ple-,1,s.e lincfude vour Student ICU·,
Sparty 220 Tro ,,., bridge Rd East Lans in g, MI 48 824
Ac:c,ount Details
Alt oilcco1,mt ,ctlYl{Y, lodud " I ~¥J11en1 pli:n lns;rdment lnforma Jon, uin be found at m.1d P.nt . msu_edu
Accoun.t B,.li,Jinc;e Noce:s:
-f>~y~nt pit.In inst;IJhtmJ amr n;lu;l" in ti. unpaid disll"pt,..
-Otdll llilam;;r; Indicate PQtt-illQI refu~ ¥id m~ Qfli., bir: usN to Pil'f wr.~ld ~araei.,. thm Arni lerll\.
-Sponsor c:redl lts Mil! coodlfloN1 biased oo, mel!!!tlnJ illl benefit ~re men
·Acooool ~nc!'j. fDr S4.Jmmer 202 l ind prior- '11¥il. not be lndtJded In l~h: bill ~ r~e,- to yoor t.lHn,1 sl~tement In Stuimo.
Tonn
s.,-1,. 2011
Dowiptlon
lnState UG Sef\icf EGA. 1-u~
Payment ?Ian Information
Dvt Date f'l,/mtlll Plan
01/lnrm,1 si-1nc 20Zl 4 Month hymem Pl.In
°'''"""'' siwinc 20Zl 4 Month hyment Pliln
05/01/2021 si-1nc 2021 4 Month Pii'Yment Plan .,.,,.,,,,,,, Spli"C 20214 MaN:ft P~ffll!!M Plal'I
TOTAL UNPAID CHARGES
Amount
G,910,12
$6,970,U
AmO.,..lDvt
0.00
2,323.38
2,323.38
2,323.36
Billing Statements – Page 1
The top of the billing statement can be used as a payment coupon for mail payments.
In the Account Details section you will find:
• Billing-related messages
• Unpaid charges – a list of all unpaid charges on the account
• Unapplied credits – potential refunds that can only be used to pay unpaid charges in the same term
• Anticipated financial aid – aid that could reduce the balance due on unpaid charges
• Payment plan information – installments related to active payment plans; amounts are included in the unpaid charges
• Enrollment information – courses and credits for the current term
fi MICHIGAN STATE UNIVERSITY
MlCHIGAN STATE STATEMENT SUMMARY
u I V E R S I
Spa rfy 220 Tro,,.1bri d' ge Rd East Lansi ng, MI 48824
Previous Statement 6ala11<e
C~ rrent A<11vity
Dote Pooled
03/16/2021
0)/16/2021
Term
Sprlng2021
Sprlog >D>t
Statement Balance
y S1udmt 10
UNPAID CHARGES
Moothlv Actl\iitv
l>eKrlptlon
Slude111t.AOi/eOleckPaymitnt -0000020Sl62208
Sludel'llt ·O'~lt ('.a.td lt.aymen1.Ql)O(l(l2(1$l7M PPP.A.Y
Cho,, ..
OJ/17/1021
1.855
$6,910.11
$11,590.00
Billing Statements – Page 2
In the Monthly Activity section you will find:
• Previous statement balance
• All account activity since the prior statement
• Current statement balance
fi MICHIGAN STATE UNIVERSITY
Help
Depending on your question, contact Michigan I\
State University or Transact Campus Smartpay
Support.
Michigan State University
Contact us if you have a question about ...
• Your balance
• Payment plans
• Direct deposit refunds
student.receivables@ctlr.msu.edu
Transact Campus Smartpay Support
Transact Campus Smartpay is a th ird party
payment processor operating under an agreement
with Michigan State University to process electronic
payments on your behalf.
Contact us if you have a question about ...
• Making a payment
• Smartpay or service charges
S[Tul[!;~pport@transactcam~
(l!QQ)~
Close
Help Center
The Help Center can be accessed by clicking the question bubble in the bottom right-hand corner of any menu screen.
From the Help Center you can:
• Find out who to contact for questions about your balance, payment plans, direct deposit, making a payment and service fees
• View a list of Frequently Asked Questions
Frequently Asked Questions
What are my_P-Qyment options?
Where can I see my account activit¥Z
How do I assign guest access?
How do I sign..!!P- for Direct De~
When are refunds available?
Why do I still have a hold notice?
He1R-.f2r..guests with multiRle students
Who do I contact for more helJil
Close
..,,
Where can I see my account activity?
Billed account activity can be fou nd in the related
bi ll ing statement. Bill ing statements a re located under
menu option "Statements."
Unbilled account activity is located under menu option
"Activity Details."
To see all account activity (billed and unbilled) by
semester, please see the Student Account Statement
located in the Student Information S~ under the
Student Accounts tile.
Still have quest ions about account activity? Visit the
MSU Student Accounts websi te or contact MSU
Student Accounts at (517) 355~3343 or
student.receivables@msu.edu.
fi MICHIGAN STATE UNIVERSITY
Help Center
Frequently Asked Questions
• Clicking a question link provides a printable answer and details on what office to contact for more information
fi MICHIGAN STATE UNIVERSITY
0 erview
student: Sparty
Guest Access to My MSU Account
Guest access is granted in the student Guest access helpful hints: portal: https://student.msu.edu • Guests with multiple students can switch
• Under My Profile, select “Share my between student accounts by clicking the
information electronically” pencil icon
• Select “View student account” • Guests and students cannot view or edit each other’s saved payment information
fi MICHIGAN STATE UNIVERSITY
For more information or assistance, please contact: MSU Student Accounts
Email: student.receivables@ctlr.msu.edu
Phone: (517) 355-3343
Website: http://ctlr.msu.edu/COStudentAccounts/
In person: Hannah Administration Building
426 Auditorium Road, Room 140