Soft Skills

Chisa D. Pennix-Brown, MBA CEO of Lady Bizness

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Soft Skills

Emotional Intelligence Personality Traits, Social Graces,

Communication, language, personal habits,

friendliness, managing people, leadership

that characterize your relationship with

other people.

Soft Skill Characteristics

1. Rules for mastering can change

depending on your emotional state,

external circumstance, and the type of

people you interact with.  

Soft Skill Characteristics

2. The Skill is Valuable & Portable

You can take it to any job/career

Its about your inner strength

Its about your personal effectiveness

Soft Skill Characteristics

3. Mastering the Skills is an Ongoing

Journey

You can reach a level of competency

But you will always encounter new

situations

28 Skills to Develop

10 Self Management

18 People Skills

Review & See which ones YOU

Need to improve upon 

Self Management1. Growth Mindset

2. Self-Awareness

3. Emotion Regulation

4. Self-Confidence

5. Stress Management

Self Management6. Resilience

7. Forgive & Forget

8. Persistence & Perseverance

9. Patience

10. Perceptiveness

People Skills People Skills address how to best interact &

work with others so you can build

meaningful

work relationships, influence others

perspective of you & your work, and

motivate their actions

People Skills 1. Communication

Skills2. Teamwork Skills 3. Interpersonal 4. Presentation5. Meeting

Management6. Facilitating7. Selling 8. Management9. Leadership10. Mentoring

Conventional Skills

People Skills 11. Managing Upwards12. Self-Promotion13. Dealing w Difficult

Personalities14. Dealing w Difficult

Situations15.Savvy w Office Politics16. Influence /Persuasion17. Negotiation18. Networking

Tribal Skills

What is Your Show Up & Show Out! Moment?

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