Soft Skills
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Transcript of Soft Skills
Soft Skills
Chisa D. Pennix-Brown, MBA CEO of Lady Bizness
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Soft Skills
Emotional Intelligence Personality Traits, Social Graces,
Communication, language, personal habits,
friendliness, managing people, leadership
that characterize your relationship with
other people.
Soft Skill Characteristics
1. Rules for mastering can change
depending on your emotional state,
external circumstance, and the type of
people you interact with.
Soft Skill Characteristics
2. The Skill is Valuable & Portable
You can take it to any job/career
Its about your inner strength
Its about your personal effectiveness
Soft Skill Characteristics
3. Mastering the Skills is an Ongoing
Journey
You can reach a level of competency
But you will always encounter new
situations
28 Skills to Develop
10 Self Management
18 People Skills
Review & See which ones YOU
Need to improve upon
Self Management1. Growth Mindset
2. Self-Awareness
3. Emotion Regulation
4. Self-Confidence
5. Stress Management
Self Management6. Resilience
7. Forgive & Forget
8. Persistence & Perseverance
9. Patience
10. Perceptiveness
People Skills People Skills address how to best interact &
work with others so you can build
meaningful
work relationships, influence others
perspective of you & your work, and
motivate their actions
People Skills 1. Communication
Skills2. Teamwork Skills 3. Interpersonal 4. Presentation5. Meeting
Management6. Facilitating7. Selling 8. Management9. Leadership10. Mentoring
Conventional Skills
People Skills 11. Managing Upwards12. Self-Promotion13. Dealing w Difficult
Personalities14. Dealing w Difficult
Situations15.Savvy w Office Politics16. Influence /Persuasion17. Negotiation18. Networking
Tribal Skills
What is Your Show Up & Show Out! Moment?
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