Social-Software-based Support for Enterprise Architecture

Management ProcessesRainer Schmidt1, Alfred Zimmermann2, Michael Möhring3, Dierk Jugel2,4,

Florian Bär1 ,Christian M. Schweda5

1Munich University of Applied Sciences, 2Reutlingen University, 3Aalen University, 4University of Rostock

22.09.2014

Prof. Dr.-Ing. Rainer Schmidt 1

Enterprise Architecture Management (Processes)

The Tayloristic Approach to Enterprise Architecture Management Processes

Applying Social Software to Enterprise Architecture Management Processes

Conclusion

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Prof. Dr.-Ing. Rainer Schmidt 2

Overview

Enterprise Architecture

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Business process

BaaSBusinessas a service

SaaSSoftware as a service

PaaSPlattform as a service

IaaSInfrastructure as a service

Service-Oriented Enterprise Architecture

Enterprise Architecture Management

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Tayloristic Approach

Producer Customer

Prof. Dr. Rainer Schmidt, Hochschule München

Tayloristic = Expert-driven, top-down

Expert-driven Well-defined but not used..

Prof. Dr. Rainer Schmidt, Hochschule München22.09.2014

Enterprise Architecture Managament cross-organizational

Many stakeholders

Value of contributions not determinable in advance

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Issues

Knowledge Intensive Processes

Control flow too complex to be defined in advance

Real-time redefinition of workflow by multiple stakeholders

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Enterprise Architecture Management Processes need Ad-Hoc Definition Workflow Definition

Meaning of terms changes often on the border of organizations

Words interpreted differently from organization to organization

Synonyms and homonyms

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Semantic Heterogenity

Definition of Social Software

Social Software is software that supports weak ties and social production following the ideas of egalitarianismand mutual service provisioning.

Rainer Schmidt, HTW-Aalen 13

Granovetter

Benkler, Tapscott

SurowieckiVargo, Lusch

Strong and Weak Ties

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Social Production

Prof. Dr. Rainer Schmidt, Hochschule München

Bottom-up and ad-hoc

Egalitarian Decisions

Prof. Dr. Rainer Schmidt, Hochschule München

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Semantic integration

Ad-hoc workflow definition

Organisational integration

Social production

Collective decisions

Value co-production

Weak tiesStakeholder integation

Reconciling terminology

Enterprise Architecture Management ProcessesCross-Organizational

Knowledge Intensive

Social Software ProvidesIntegration of stakeholders across organizations

Value-Co-Creation

Outlook

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Conclusion

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Prof. Dr.-Ing. Rainer Schmidt, FK 07, Rainer.Schmidt@hm.edu 20