Social Media: Not Just for the Young

CenPhoCamp

October 9, 2010

This presentation sponsored by:

WHAT IS SOCIAL MEDIA?

Or, is it…

Your way to connect with your customers

and

Their way to connect with you

WHO USES SOCIAL MEDIA?

Facebook users

According to: Ken BurbaryJan. 2010

Are older users on the rest of the social web?

According to:

What is the rest of the social web?

What about you?

HOW CAN IT HELP MY BUSINESS?

SM Success in Seven Steps

1. Be yourself

2. Be connected

3. Do it when you have time

4. Watch for problems

5. Share the best – not just your stuff

6. Be where your business is

7. Monitor with tools but respond as a human

Remember these sites?

What is the next big thing?

Wrap up

• Have a great story• Follow the seven steps• Be the best – and make sure that your

customers know it!