Social media - Not Just for the Young

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Media: Not Just for the Young CenPhoCamp October 9, 2010 This presentation sponsored by:

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Kathy Jacob's presentation from CenPhoCamp, October 9, 20

Transcript of Social media - Not Just for the Young

Page 1: Social media - Not Just for the Young

Social Media: Not Just for the Young

CenPhoCamp

October 9, 2010

This presentation sponsored by:

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WHAT IS SOCIAL MEDIA?

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Or, is it…

Your way to connect with your customers

and

Their way to connect with you

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WHO USES SOCIAL MEDIA?

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Are older users on the rest of the social web?

According to:

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What is the rest of the social web?

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What about you?

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HOW CAN IT HELP MY BUSINESS?

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SM Success in Seven Steps

1. Be yourself

2. Be connected

3. Do it when you have time

4. Watch for problems

5. Share the best – not just your stuff

6. Be where your business is

7. Monitor with tools but respond as a human

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What is the next big thing?

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Wrap up

• Have a great story• Follow the seven steps• Be the best – and make sure that your

customers know it!