description
Social Media insight for retailers. This presentation was delivered to Chatswood Chase retailers on 5 August, 2014. The two videos used in this presentation are: How do you want your customers to feel? (Designed by Apple ~ https://www.youtube.com/watch?v=VpZmIiIXuZ0) Mobile first insight (Salesforce and Burberry collaboration ~ https://www.youtube.com/watch?v=DzBIYwZsut0)