Social media and internet marketing for restaurants

Post on 08-May-2015

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Transcript of Social media and internet marketing for restaurants

Online Marketing, Social Media and Payment Strategies for Restaurants

Pivotal Payments Webinar Series

www.PivotalPayments.com

Who We Are

Louis Georgakakis – eMarketing Manager, Pivotal Payments

http://ca.linkedin.com/in/lgeorgakakis

Alexander Galasso – Social Media Manager, Pivotal Payments

http://ca.linkedin.com/in/alexandergalasso

www.PivotalPayments.com

• Online Marketing Strategies for Restaurants

1. Social Media

2. Blogging

3. Local Directories

4. Google Adwords

5. Search Engine Optimization

• Payment Solution Strategies

• Pay-at-the-Table

• Wireless Terminals

• Mobile Payments

• Online Payments

• Conclusion and Q&A

Agenda

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Social Media

• Follow people in your area

• Share local news

• Share promotions and deals

• Engage with customers outside of the restaurant

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Example: Social Media

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Blogging

• Blog about your restaurants dishes

• Restaurant business

• Restaurant industry

• Events near your area of operation

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Blogging

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SEO: Local Directories

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Google Adwords & Your Website

• What is Google Adwords

• Conduct proper keyword research

• Target LOCAL search keywords

• Pay what you want and only when people click

• Protect your brand

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SEO: Keyword Research

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Source: http://ow.ly/9BIme

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SEO & Your Website

• Website Page Titles

• On page content

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SEO: Page Titles

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SEO: On Page Content

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Next Up…

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Resources:• SEOmoz.org

• Google.com/Adwords

Let’s welcome Louis who will be discussing payment strategies for your restaurant!

Payment Processing Strategies

TOPICS

•Online Payments

•Pay-at-the-Table Solutions:

i. Wireless GSM/GPRS Terminals ii. Wireless Bluetooth Terminals

•Mobile Phone/Tablet Payments

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Online Payments

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SOURCE: Cornell University School of Hotel Administration

25% of US restaurants

accept online orders.

Online Payments

TOP 4 BENEFITS OF ONLINE ORDERS

•Frees up Staff and Saves Labour Costs

•Increases Order Frequency

•Adds Customer Convenience

•Adds Control and Customization

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Wireless Payments

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Pay-at-the-Table

TOP 5 BENEFITS OF PAY-AT-THE-TABLE

•Increases Table Turns

•Frees up Staff

•Improve Customer Experience

•Eliminates Lack of Trust

•Improves Security

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Wireless Bluetooth

TOP 3 BENEFITS OF BLUETOOTH TERMINALS

•Save on Cellular Data Fees

•No Downtime due to Phone Network Outages

•Connect up to 7 Terminals to 1 Base Station

LIMITATION OF BLUETOOTH

•Not for Use on the Road (Requires IP Base Station)

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Mobile Payments

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1 in 3smartphone owners purchased food with their mobile device.Source: comScore

Mobile Payments

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TOP 5 BENEFITS OF MOBILE PAYMENTS

•Inexpensive Hardware: Card Swiper Attachment

•Highly Secure: End-to-End Encryption

•Versatile: Use With Your Existing Mobile Devices

•Scalable: Multiple Users on One Account

•Convenient and Environmentally Friendly

Contact Us (and Q&A)

www.PivotalPayments.com

Pivotal Payments

Email: feedback@pivotalpayments.com

Tel: 877-310-0171

Twitter: http://twitter.com/pivotalpayments

Facebook: http://facebook.com/pivotalpayments

LinkedIn: http://linkedin.com/company/pivotal-payments