Sending and ManagingFaxes with RightFax

Welcome!

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Objectives

• What is RightFax?

• Sending a fax

• Receiving a fax

• Your Questions

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What can you do with RightFax?

• Send faxes directly from your computer

• Incoming faxes:• Email attachment• Printer• K: drive folder

• RightFax is already installed on your computer

Personalizing your cover page and other options

Customizing RightFax

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Launching FaxUtil

RightFax is already

installed on your

computer. To launch

RightFax:

1. Start > Programs >

RightFax FaxUtility

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Launching FaxUtil

• Away from the office … or use a Mac?

• Launch RightFax via Citrix (idcri.dcri.duke.edu)

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Customizing Your Cover Page

Frequent users of RightFax should update their contact information for use on RightFax cover sheets.

1. Launch FaxUtil.2. Select Tools > Options. 3. User Information tab.4. Cover Sheet Information:

• Name• Fax Number• Voice Number

From an applicationUsing FaxUtil

Sending a Fax

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Sending a Fax from within an Application

• First, ensure RightFax Control Center is running

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Sending a Fax from within an Application

• Then … choose File > Print from the application (such as Microsoft Word)

• Choose the RightFax Fax Printer

• Click OK

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Addressing a Fax

• Name

• Fax Number

• Phonebook

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Sending a Fax using FaxUtil

• From FaxUtil, choose Fax>New

• … or press Ctrl N

• … or click

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Sending a Fax using FaxUtil (continued)

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Sending a Fax using FaxUtil (continued)

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Sending a Fax using FaxUtil (continued)

Add filesAdd files

Reorder / remove files

Reorder / remove files

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Sending a Fax using FaxUtil (continued)

Managing Incoming Faxes

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New Faxes Appear…

• In your email inbox as a PDF

or…

• In a K: drive folder as a PDF

or…

• To a DCRI Networked Printer

Unsure how your incoming faxes are routed?

Contact the DCRI Service desk at (919) 668-8916.

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Via Email…

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Via K: Drive…

K:\ Rightfax \ building \ room_faxnumber

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Via FaxUtil…

Sent

Received

Viewed

Printed

The Status column also displays useful information in text form.

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Ongoing Support

DCRI Service Desk(919) 668-8916

Sending and ManagingFaxes with RightFax

Thank you!