Rural Inclusion: e-Government Lowering Administrative Burdens for Rural Business. Funded by...

Rural Inclusion: e-Government Lowering Administrative Burdens for Rural Business.Funded by Competitiveness and Innovation Framework Programme – ICT Policy Support Programme (ICT PSP)

Rural Inclusione-Government Lowering

AdministrativeBurdens for Rural Businesseswww.rural-inclusion.eu

Rural Inclusion: e-Government Lowering Administrative Burdens for Rural Business.Funded by Competitiveness and Innovation Framework Progrmme – ICT Policy Support Programme (ICT PSP)

Contents

Overview Rationale Objectives

Technology Semantic eGov eGovTune RuralObservatory2.0 Overall Architecture

Training and Living Labs in Rural Inclusion Project Partners and Roles Affiliate with Rural Inclusion

Overview

Rural Inclusion

…adopting a state-of-art infrastructure (i.e. modelling approach and software

environment) that will facilitate the offering of innovative services by public administration

in rural areas

The numbers

Project Acronym: Rural Inclusion Contract no :238900 Project Type: CIP-ICT PSP Start Date: 01/07/2009 Duration: 36 Months Total Budget: 4.800.000€ EU Funding: 2.400.000 € Web Site: www.rural-inclusion.eu

Rationale

Addressing a longstanding challenge:

What: reducing the administrative burden of enterprises in rural areas

How: by reducing the information elicitation process of businesses

Rationale

Reducing the administrative burden is a priority for the EU Target 25 % reduction by the year 2012

i2010 guidelines research alone is not enough for ICT adoption actions needed: embedding ICT into products

and services and the adoption of new business models, organisational change and skills.

Rationale

In such a context: SMEs in particular have difficulties adopting ICT The problem SMEs face is even grater in rural

areas To this end:

Rural Inclusion examines and proposes solutions regarding the adoption of ICT from rural SMEs

it introduces services that take advantage of the ICT infrastructure in order to reduce the administrative burdens for rural SMEs

Objectives

Principal Objective

To reduce the administrative burdens (ABs) of rural SMEs, by reducing the information

elicitation process of businesses when they want to use a particular instance of

some public service, or making more effective use of the resources

Objectives

Study and analyze ABs facing businesses in rural areas

Identify public services that could be provided through e-government (eGov)

Follow an analysis and modeling approach for such services, that will in turn lead to the semantic analysis and ontological representation of their stages, criteria, requirements, and outcomes

Objectives

To deploy a number of innovative eGov services that will complement the provision of the selected public services, and will facilitate the interaction between the rural SMEs and the regional authorities

To adopt and implement an innovative approach for the training of both staff of the regional public agencies and SME communities on the use of the deployed eGov services, aiming at a cultural change towards the use of online public services

Technology

Rural Inclusion Platform: Incubator of three different, independent

and well-defined components Semantic eGov eGovTube RuralObservatory2.0

Semantic eGov

The main bundle of semantic eGov services that helps reducing the administrative burden for rural SMEs, in

regard to their transactions with regional public authorities

[designed by NUIG & CERTH]

Semantic eGov Helps citizens and businesses find the specific version of the

public services which addresses their needs and matches their profiles among a large number of service versions that a public service type has, through a user-friendly, self-explanatory interface that offers them the necessary guidance throughout the process.

Informs citizens and businesses whether they are eligible for a specific public service.

Provides complete and well-structured information for the identified service

The component has been developed and deployed in the context of SemanticGov by the Digital Enterprise Research Institute (NUIG), Ireland and CERTH

http://www.semantic-gov.org/Rural Inclusion: e-Government Lowering Administrative Burdens for Rural Business.Funded by Competitiveness and Innovation Framework Progrmme – ICT Policy Support Programme (ICT PSP)

Semantic eGov Incorporating semantic web technologies gives the

following potential to Semantic eGov and Rural Inclusion Make use of the power provided by ontologies and reasoning.

Thus the online structured dialogue does not have to comprise of predefined paths, but each time the next step is defined on the fly depending on the answers of the user.

Update the content in a plug-n-play way. Once a new ontology is added, a new public service is made available through the Portal.

Reuse ontologies already available online as building blocks for SemanticGov ontologies, for example ontologies that model citizens or public services etc.

eGovTube

A semantically interactive web platform for knowledge and experience exchange between users related to

facilitating the gradual adoption of the innovations proposed (i.e. the eGov services proposed by Semantic eGov and Observatory 2.0) in the target communities

[designed and developed by CEDEP]Rural Inclusion: e-Government Lowering Administrative Burdens for Rural Business.Funded by Competitiveness and Innovation Framework Progrmme – ICT Policy Support Programme (ICT PSP)

eGovTube

Evolution of CMTube, designed and developed by CEDEP based on latest web trends makes extensive usage of video, profiling, game

dynamics, agents and network visualizations captures the attention and involvement of community

members

eGovTube

generates a high level of user value by connecting members to each other and relevant knowledge assets (e.g. experiences in setting up and deploying advanced eGov services)

the system appears as a set of four coupled environments a Video Exchange Channel a Network Visualization and Navigation Tool a Profiles Space other mechanisms supporting connection and collaborative

learning

RuralObservatory 2.0

The carrier of training content , also provisioning for some additional eGov services

[designed and developed by GRNET]

RuralObservatory2.0

Online observatory that has been developed in the context of the Rural-eGov (http://rural-egov.eu) Leonardo da Vinci (LdV) initiative

Monitors and assesses the e-Government services that are being deployed in a number of rural areas around Europe.

RuralObservatory2.0

Two types of information resources (or objects) are stored, shared and accessed online via RuralObservatory2.0

Digital Training Objects (DTOs) e-Government Resource Objects (eGROs)

RuralObservatory2.0

Digital Training Objects (DTOs) support a variety of training scenarios for the rural

SMEs include different types of educational material

(such as lectures, best practice guides, self-assessment forms, etc.)

stored as electronic files in the form of Powerpoint presentations, Word documents, PDF documents, short demo videos, and others

RuralObservatory2.0

e-Government Resource Objects (eGROs) lists eGov services relevant to the ones to be

supported by Rural Inclusion scenarios allows users search through the listings of services

and identify ones that may be useful for their needs eGRO service descriptions are structured in such a

way that it allows searching and browsing according to various properties such as their geographical coverage, their business sectors, and others

Rural Inclusion Overall Architecture

Semantic eGov

OntologyRepository

Web Services

Semantic eGov Services

RuralObservatory 2.0

Training Content

eGovServices

Web Services XML File

KBChange Management & Innovation Diffusion /

Adoption Services

Content Publication / Exposure Services

TRAINING CONTENT

eGOV SERVICES

CHANGE MANAGEMENT & INNOVATION DIFFUSION

CHIOS CHAMBER PORTAL

TDF PORTAL

Training Content Queries

HTTP XML Consumption

eGov Services Queries

Community 1

Community n

Community 2

user 2

user m

user 1

eGov Tube

Training and Living Labs in Rural

Inclusion

Training and Living Labs in Rural Inclusion Major aspect of the overall Rural Inclusion approach a

collaborative training and networking approach What? adopt and implement an innovative approach

for the training Who?

staff of the regional public agencies SME communities

On What? on the use of the deployed eGov services, aiming at a cultural change towards the use of online public services

Why? to accomplish a cultural change towards the usage of online public services

Living Labs in Rural Inclusion The project aims to set up and run a number

of Living Labs demonstrators to facilitate the creation of communities of learning and practice of rural stakeholders, cultivating a lifelong learning oriented digital culture The goal is to have these Rural Living Labs

remain active even after the project funding, becoming thus regional innovation poles facilitating the cooperation between regional public authorities and SMEs

Living Labs and Rural Inclusion It is expected that five (5) Rural Living Labs

will be set up and operate in the participating user regions In the Greek island of Chios In the Spanish autonomous region La Rioja In the French area of Lammote - Beuvron In the area of Latvia In the Communauté de Communes du Nord

Martinique (overseas France)

Chios Living Lab

In the Greek island of CHIOS, a Living Lab demonstrator will be set up during the project and maintained after its completion. The importance of deploying and maintaining such a demonstrator in a chamber of commerce is further emphasized by the critical role of the specific partner, which, apart from the typical chamber services, serves as a liaison between central Government and local businesses by facilitating the exchange of mutually beneficial views regarding critical business issues

La Rioja Living Lab

In the Spanish autonomous region La Rioja, a Living Lab demonstrator will be set up during the project and maintained after its completion. The specific Living Lab will enable the adoption of sophisticated eGov services in the area, since SRE serves as a mediator between citizens and local authorities, by being the instrument for the implementation of employment policies and training in the Autonomous Community of La Rioja to allow unemployed

GHN Living Lab(Lammote – Beuvron) In the French area of Lammote-Beuvron, a

Living Lab demonstrator will be set up during the project and maintained after its completion. The GHN Living Lab will play an important role in the adoption of the Rural Inclusion services by SMEs and equestrian establishments, thus, expanding significantly the outreach of the project.

TDF Living Lab (Latvia)

In the Latvian city of Riga, a Living Lab demonstrator will be set up during the project and maintained after its completion. The role of the TDF Living Lab will be mainly to engage researchers and eGov practitioners in the project progress, by exploiting TDF’s role as a key enabler of innovation in the region of Latvia

Communauté de Communes du Nord Martinique (overseas France) In the Communauté de Communes du Nord

Martinique (overseas France) a Living Lab demonstrator will be set up during the project and maintained after its completion. The Martinique Living Lab will mainly enable the interaction of public authorities and SMEs’ stakeholders with Rural Inclusion, by bringing the local communities close to the Living Lab concept and the project tools and methodologies.

Rural Inclusion Living Labs around the world

Rural Inclusion Networking &

Affiliation Program

Rural Inclusion Networking & Affiliation Program Every relevant institution / organization /

researcher can become affiliated to the project Affiliated contacts will receive newsletters and

press releases An “Affiliation Package” will be sent to each

affiliated partner, comprising Project Logo / Project Banner / Project Brochure / Project Poster / Project Presentation (.ppt) / Project Description (textual) etc

Rural Inclusion Networking & Affiliation Program

Affiliated organizations will be invited to participate in RI workshops

Affiliated organizations will be invited to participate in the evaluation process (RI “Open Call)

Establish Partnership with the project consortium in the view of deploying Rural Inclusion Services on their own portals

Rural Inclusion Networking & Affiliation Program 4 affiliation subnetworks:

SMEs Public Authorities Living Labs eGov researchers / practitioners

How to become affiliated: Special section to be created in project website Invitations will be sent to selected partners

Partners and Roles

Partners & Roles / Coordinator

ATOS Origin Sociedad Anonima Espanola (ATOS) [Spain] - http://www.atosorigin.eu/

Partners & Roles / Technical

Greek Research & Technology Network S.A. (GRNET) [Greece]

- www.grnet.gr

Centre For Research And Technology Hellas – Informatics & Telematics Institute (CERTH - ITI) [Greece]

- http://www.certh.gr/

Partners & Roles / Technical

National University Of Ireland, Galway (NUIG) [Ireland]- http://www.deri.ie/

Centre Europeen d´Education Permanente (CEDEP ) [France]- http://www.cedep.fr/

Baltic Open Solutions Centre (BOSC) [Latvia]

Partners & Roles / Training Ellinogermaniki Agogi Scholi Panagea Savva

AE (EA) [Greece]- www.ea.gr

Partners & Roles / Administrative Burdens AssessmentAgricultural University of Athens (AUA) [Greece]

- www.aua.gr

Partners & Roles / User (Trial) Partners Chios Chamber of Commerce (CHIOS)

[Greece]- www.chioschamber.gr

Communauté de Communes du Nord Martinique (CCNM) [France]- http://www.ccnm.fr

Partners & Roles / User (Trial) Partners Tehnologiju Attistibas Forums (TDF) [Latvia]

- www.tdf.lv

Servicio Riojano de Empleo (SRE) [Spain]- www.larioja.org

Groupement Hippique National (GHN) [France]- www.ghn.com.fr

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