Converting Job Descriptions to Role Descriptions for Better

Performance

Dr Tim Bakertim@winnersatwork.com.auwww.winnersatwork.com.au

Understand the value and importance of the non-job roles employees' play

Learn the process for converting job

descriptions to role descriptions

Develop KPIs for the increasingly

important roles employees play in

the workplace

Legal disclaimer

You are required to complete any other duties deemed relevant by your manager ....

Performance Management Framework

Vision

Mission

Core Values

Role descriptions

Key Result Areas

Key Performance Indicators

Targets

(The End of the Job Description)

Roles people play in organisations

are more important than the

jobs they do...

The Work People Do

Job Role Non-job Roles

Technical skillsTeam role

Skill development role

Innovation & Continuous Improvement role

SOURCE: Baker, T. B. (2013) The End of the Performance Review: A New Approach to Appraising Employee Performance

Positive Mental Attitude & Enthusiasm

10 Most Valued Job Attributes1. Enthusiasm/positive mental attitude2. Good communication skills3. Self-motivation/initiative4. Honesty5. Liking people6. Persistence7. Ability to work in a team8. Good organizational skills/ability to work under pressure9. Willingness to learn10. Dependency/dedication

(Warner)

Job description v Role descriptionA job description usually define a set of specific tasks and responsibilities that are performed by a particular job-holder. A role description define the job role (technical tasks) and non-job roles that employees are expected to perform at work

Positive Mental Attitude & Enthusiasm RoleSolution-focus

The orientation of looking for solutions to problems rather than focusing on the problem.

AutonomyThe degree to which employees are able to work without close supervision.

Positive EnergyThe degree to which the employee demonstrates a positive and cooperative approach towards their work and colleagues.

Team RoleLeadership

The ability to influence others within the team & organization in a positive way.

AccountabilityThe degree to which employees accept responsibility for their own work and the work of others they work with.

Self-developmentDeveloping oneself is associated with the commitment to help in carrying out employment duties now and in the future.

Technical developmentInvolves individuals planning and making decisions about education, training, and career choices as well as developing the right skills and knowledge to do so.

Skill Development Role

Innovation and Continuous Improvement RoleProblem solving and critical thinking

Continuously seeking to identify, define, critically analyze, and resolve work problems through researching and testing alternative ideas and approaches.

Customer responsivenessInvolves the ability to identify, understand, build relationships with, and adapt to the requirements of external and internal customers in an appropriate manner.

Innovation & Continuous

Improvement opportunities

(The end of the job description)

Ways to Formulate Role Descriptions

Dynamic duo methodTeam methodSupervisor–incumbent methodSingle-employee method

30% Discount on any title!tim@winnersatwork.com.au