Role descriptions
20
Converting Job Descriptions to Role Descriptions for Better Performance Dr Tim Baker [email protected] www.winnersatwork.com.au
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Transcript of Role descriptions
Understand the value and importance of the non-job roles employees' play
Learn the process for converting job
descriptions to role descriptions
Develop KPIs for the increasingly
important roles employees play in
the workplace
Legal disclaimer
You are required to complete any other duties deemed relevant by your manager ....
Performance Management Framework
Vision
Mission
Core Values
Role descriptions
Key Result Areas
Key Performance Indicators
Targets
(The End of the Job Description)
Roles people play in organisations
are more important than the
jobs they do...
The Work People Do
Job Role Non-job Roles
Technical skillsTeam role
Skill development role
Innovation & Continuous Improvement role
SOURCE: Baker, T. B. (2013) The End of the Performance Review: A New Approach to Appraising Employee Performance
Positive Mental Attitude & Enthusiasm
10 Most Valued Job Attributes1. Enthusiasm/positive mental attitude2. Good communication skills3. Self-motivation/initiative4. Honesty5. Liking people6. Persistence7. Ability to work in a team8. Good organizational skills/ability to work under pressure9. Willingness to learn10. Dependency/dedication
(Warner)
Job description v Role descriptionA job description usually define a set of specific tasks and responsibilities that are performed by a particular job-holder. A role description define the job role (technical tasks) and non-job roles that employees are expected to perform at work
Positive Mental Attitude & Enthusiasm RoleSolution-focus
The orientation of looking for solutions to problems rather than focusing on the problem.
AutonomyThe degree to which employees are able to work without close supervision.
Positive EnergyThe degree to which the employee demonstrates a positive and cooperative approach towards their work and colleagues.
Team RoleLeadership
The ability to influence others within the team & organization in a positive way.
AccountabilityThe degree to which employees accept responsibility for their own work and the work of others they work with.
Self-developmentDeveloping oneself is associated with the commitment to help in carrying out employment duties now and in the future.
Technical developmentInvolves individuals planning and making decisions about education, training, and career choices as well as developing the right skills and knowledge to do so.
Skill Development Role
Innovation and Continuous Improvement RoleProblem solving and critical thinking
Continuously seeking to identify, define, critically analyze, and resolve work problems through researching and testing alternative ideas and approaches.
Customer responsivenessInvolves the ability to identify, understand, build relationships with, and adapt to the requirements of external and internal customers in an appropriate manner.
Innovation & Continuous
Improvement opportunities
(The end of the job description)
Ways to Formulate Role Descriptions
Dynamic duo methodTeam methodSupervisor–incumbent methodSingle-employee method
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