Post on 27-Oct-2021
WHO IS PCSSC
� PCSSC – Production Control Shared Service Center� Provides UC-wide Core Competency for Workload
Automation, Batch Job Scheduling, and Managed File Transfer for UCB, UCSF, UCSC, UCOP and UCPath� Business applications in mainframe and distributed platforms
� Payroll, Financial Systems, HR, Benefits, Student Systems
� UC Multi-campus team formed as part of Operational Excellence
� Fully operational Oct, 2011 with team members from UCB, UCSF, UCOP
�PCSSC.BERKELEY.EDU2
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PCSSC ORGANIZATIONProduction Control Shared Service Center
Information Services and Technology
Production Control Shared Service
CenterLaurie Graham
Production Control Coordinators
Manager
7 Coordinators
4 Liaisons 2 Tool Administrators
WHO IS PCSSC� Coordinators
� Monitoring and management of campus production workloads� Level 1 support� Handle alerts
� Liaisons – Client Engagement� Collaborate with application developers to setup batch and MFT� Process Improvements, especially for manual workloads� Level 2 support
� Tools Administrators� Control-M and GoAnywhere� Strategic tool management and infrastructure support� Technical lead for job scheduler conversion projects to Control-M� Level 3 support for batch processing and MFT
� PCSSC Management along with Team� Provide the strategic vision as a multi-campus Change Agent � Service Management� Policies, Processes, Technologies
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WHAT PCSSC OFFERS� Services
� New application job scheduling automation� Job Scheduler conversions to Control-M� Secure Managed File Transfer� Unix CronTab schedule conversions to Control-M� Windows Scheduler conversions to Control-M
� Workload Automation Best Practices� Leveraging Industry Leading BMC Software’s Control-M suite for
Batch Job Scheduling� Management of file transfers with our MFT software
(GoAnywhere) which is scheduled thru Control-M� Monitoring of all batch, 24x7� First level problem management for all batch� Integration with xMatters for notification and escalation of
batch and MFT issues
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OVERVIEW OF CONTROL-M
� Control-M for Mainframe and Distributed Environments� Manages production scheduling across the enterprise
with a unified user interface – single point of control
� Coordinates workloads with dependencies across multiple operating systems and platforms
� Established criteria for enterprise workloads
� Enables adaption to real-time resource availability
� Historical reports for internal and external auditors, including cross-reference to failures with ServiceNow Incident tickets
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BMC Control-Mby platforms
Automate Any ApplicationwithBMC Control-MApplication Integrator bmc.com/hub
ERP• SAP• Oracle eBusiness Suite• PeopleSoft• Oracle Retail
Business Intelligence• SAP BusinessObjects• IBM Cognos• Oracle BusinessIntelligence
(OBIEE)
Data Integration / ETL• Informatica• IBM InfoSphere DataStage• MS-SQL Integration Services
(SSIS)• SAP BusinessWarehouse (BW)
OS Platform• Windows• Solaris• HP-UX• AIX• Red Hat• SUSE• CentOS• Ubuntu
•••••
z/OSiSeries/ OS400VMSUnisysTandem
Database
• Oracle • MySQL*• IBM DB2 / UDB • SAP HANA*• MS SQL-Server • MongoDB*• Sybase • Cassandra*• PostgreSQL
* Any JDBC Compatible
File Transfer• File Transfer Protocol (FTP)• Secured FTP (SFTP)• FTP Over SSL
Backup and Recovery• IBM Tivoli Storage Manager• Symantec NetBackup
Agentless scheduling• SSH• WMI
ServiceOrientedArchitecture
• WebServices(SOAP,RESTful)• Java/J2EE• Message Queues
BMC Software• BMC
TrueSightOperationsManagement
• BMC Atrium CMDB• BMC Atrium Orchestrator• BMCBladeLogic• BMC Remedy
Big Data / Hadoop
Distributions:• Hortonworks, Cloudera, MapR
IBM BigInsights, EMCGreenplum/Pivotal
Projects:• Spark, Oozie,
MapReduce, Pig,Hive,Tajo,HDFS, Sqoop,Streaming, DistCP
Virtualization & Cloud Computing
• VMware• Amazon Web Services (AWS)• BMC Cloud Lifecycle Management
BMC Control-Mby applications
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OVERVIEW OF GOANYWHERE
� Automates and secures mission-critical file transfers for the enterprise
� Provides centralized control and visibility for both scheduled and ad-hoc transfers
� Supports all standard protocols and encryption standards� SFTP, SCP, FTPS, FTP, OpenPGP, HTTPS, AS2, ZIP with
AES encryption� Provides strong encryption and detailed audit trails to
help organizations meet strict compliance regulations like HIPAA, PCI DSS, SOX, GBLA and FISMA
� https://www.goanywhere.com/managed-file-transfer8
OVERVIEW OF XMATTERS� Intelligently route messages to impacted parties including
response teams, management, employees, customers, partners etc. � This is used when batch jobs fail. On-call developers are
automatically contacted via xMatters
� Support any form of communication: voice, email, text, instant conference bridging
� Support any device: PC, desk phone, smartphone, feature phone, pager, tablet, push
� Configure message content and business scenarios without coding. Business-friendly interface for rapid web or mobile communication app development
� Mobile applications for incident management on the go
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