Post on 05-Dec-2014
description
Customer Satisfaction Surveys at the POS
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Surveys and market research online
The Qwesteo software takes you through every step:
1• Create questionnaire
2• Collect responses
3• Analyse responses in real time
4• Publish and export results with
professional reports
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30% click rate
FAST
EASY TO USE
ANALYSE CUSTOMER SATISFACTION AT POINT OF SALE IN REAL TIME
FUN
POWERFUL
How would you rate: your welcome on
arrival?
OUR SERVICES INTELLIGENT QUESTION ROTATION SYSTEM
INTERCONNECTED TOUCHSCREEN KIOSKS
REAL TIMEAnalyse responses and take each new development into account.
How would you rate: our prices?
How would you rate: In-store advice?
How would you rate: your welcome on
arrival?
Customer responses:
ANALYSIS REPORT
ANALYSIS AT POINT OF SALE
Kiosk 1Kiosk 2Kiosk 3Kiosk 4
Example of a Qwesteo Survey
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Company Name
Tablet 1
Tablet
Questionnaire 1
Questionnaire
Question 1
Qwesteo: market research optimized using tablets
Intuitive: easily adapted to any audience
Easy to read
Fast (Just click a smiley face)
Optimised, 3G/EDGE code
Conforms to data protectionstandards (CNIL)
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Customers are happy to take part in your surveys without any assistance.
1 customer = 1 click
How would you rate:
Waiting time at the checkout?
Touch the screen to provide feedback.
The hardware: a tablet tailored to your business needs 9.7 inch screen
Secure, reinforced and resilient screen, case & wiring
Integrated 3G connection
Optimised reception (dedicated antenna)
SFR or Orange 3G card included
Android (proprietary; virusless)
Auto-update
Remote control
Secured
Lightweight design means it is not bulky and fits in with all environments (colour-customisable)
2 formats available; floor standing (1.2m) or desk size
7
Fast, intuitive and easy to use
Interface access via browser
Create a questionnaire in just a few clicks
Change the questions remotely in real time
Activate questionnaires in real time
Tablets can be managed remotely
8
A highly receptive tool.
No staff support necessary.
Easy-to-use interface for rapidly creating questions
Transfer questionnaires to a tablet in just one click
Automatic, in-depth analysis
Sophisticated pre-prepared reports automatically generated
Real-time data accessible online
Results filtered by store/sector/region/country for more in-depth analysis
Reports can be shared with a simple hyperlink
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Results are clear, relevant, easy to read and analyze
for your business.
Click here to see a sample report on line
Your resources can be efficiently managed: no
time is wasted consolidating results.
Automatic, in-depth analysis
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Automatic, in-depth analysis
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Sophisticated analysis automatically created for you
Following up on tablet « health check » on Google Maps