Post on 08-Aug-2015
http://pulse.mintm.com
Problems for Industry
• There is no easy way to collect customer feedback and analyze customer satisfaction levels.
• Modern CRM though may cover purchasing patterns of people who come to POS, but they safely ignore customers who came but didn’t take any services and left unhappy.
• To attract customers, Businesses end up offering heavy discounts instead of focusing on keeping customers happy.
• No way to know how their staff is doing on the ground.• Increasing marketing and loyalty cost.
http://pulse.mintm.com
Pulse Introduction
• Pulse is a leading Tablet and cloud based product which helps you get up to 5 times more customer feedbacks and 2 times higher customer satisfaction level.
• Great for Service Industry like Hospitality, F&B, Healthcare and Travel
• Generates real-time reports to help you know your area of improvements.
http://pulse.mintm.com
Business Benefits• Reduces time to action on customer
feedback.• Higher feedback collection rate with
reduced associated cost• Cloud based automated analytics helps
business intelligence and customer loyalty• No special Hardware required.• Saves cost of printing and improves
bottom-line. No manual uploading of data.• Identify unhappy customers, improves
operations and improve customer retention.
• Collects important user opt-in data and use it for marketing.
http://pulse.mintm.com
How it works
http://pulse.mintm.com
Variants/PricingFeatures Pulse-Enterprise
Paperless Feedback collection Yes
Custom Questions Yes
CRM - Email and Sms campaign Yes
Analytics Cloud based
Supply of Tablets Yes
Database Collection Yes
Multi-Store data management Yes
Access Hierarchy support Yes
Intra Property support Yes
PricingUnlimited feedbacks -
Monthly fixed fee
Availability On Requesthttp://pulse.mintm.com
Thank You
•Contact us at •Email: ashutosh.c@mintm.com•Visit us at http://Pulse.mintm.com•Facebook http://facebook.com/pulsebymintm
http://pulse.mintm.com