Pulse by MintM- Taking Feedback made easy

7
http://pulse.mintm.com

Transcript of Pulse by MintM- Taking Feedback made easy

Page 1: Pulse by MintM- Taking Feedback made easy

http://pulse.mintm.com

Page 2: Pulse by MintM- Taking Feedback made easy

Problems for Industry

• There is no easy way to collect customer feedback and analyze customer satisfaction levels.

• Modern CRM though may cover purchasing patterns of people who come to POS, but they safely ignore customers who came but didn’t take any services and left unhappy.

• To attract customers, Businesses end up offering heavy discounts instead of focusing on keeping customers happy.

• No way to know how their staff is doing on the ground.• Increasing marketing and loyalty cost.

http://pulse.mintm.com

Page 3: Pulse by MintM- Taking Feedback made easy

Pulse Introduction

• Pulse is a leading Tablet and cloud based product which helps you get up to 5 times more customer feedbacks and 2 times higher customer satisfaction level.

• Great for Service Industry like Hospitality, F&B, Healthcare and Travel

• Generates real-time reports to help you know your area of improvements.

http://pulse.mintm.com

Page 4: Pulse by MintM- Taking Feedback made easy

Business Benefits• Reduces time to action on customer

feedback.• Higher feedback collection rate with

reduced associated cost• Cloud based automated analytics helps

business intelligence and customer loyalty• No special Hardware required.• Saves cost of printing and improves

bottom-line. No manual uploading of data.• Identify unhappy customers, improves

operations and improve customer retention.

• Collects important user opt-in data and use it for marketing.

http://pulse.mintm.com

Page 5: Pulse by MintM- Taking Feedback made easy

How it works

http://pulse.mintm.com

Page 6: Pulse by MintM- Taking Feedback made easy

Variants/PricingFeatures Pulse-Enterprise

Paperless Feedback collection Yes

Custom Questions Yes

CRM - Email and Sms campaign Yes

Analytics Cloud based

Supply of Tablets Yes

Database Collection Yes

Multi-Store data management Yes

Access Hierarchy support Yes

Intra Property support Yes

PricingUnlimited feedbacks -

Monthly fixed fee

Availability On Requesthttp://pulse.mintm.com

Page 7: Pulse by MintM- Taking Feedback made easy

Thank You

•Contact us at •Email: [email protected]•Visit us at http://Pulse.mintm.com•Facebook http://facebook.com/pulsebymintm

http://pulse.mintm.com