Proven Methods To Enhance Your Brand Using Social Media

Post on 07-May-2015

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From Management Clinic 2010, Facebook, Twitter and other social media tools can enhance your brand and strengthen your relationship with customers.

Transcript of Proven Methods To Enhance Your Brand Using Social Media

Proven Methods To Enhance Your Brand Using Social Media

• Sara Tambascio, Online Editor, Today’s Garden Center magazine (@stambascio)

• Melodie McDanal, GardenHood, Atlanta (@melodiegardens)

• Larry Grossman, Grossmans Garden & Home (@GrossmansGarden)

What Can SM Do For You?

• Become “My Garden Center”• Make your fans into your evangelists• Make personal connections

• Photos• Events• Create conversations• Promotions

Facebook: Post Photos

• Photos of you and your product• Contest winners and events• Check out Buchanan’s Native Plants

Facebook: Photos

Facebook: Photos

Facebook: Photos

Facebook: Events

• Not only will fans follow, their friends see their events, too.

Facebook: Events

Facebook: Create Conversations

• Ask questions• Make it social• Check out Bordine Nursery

Facebook: Create Conversations

Facebook: Promotions

Notes On Facebook Fan Pages

• Be sure to include contact info• Use Favorite Pages for other local businesses• Allow people to write on your Wall• http://www.facebook.com/help.php?page=90

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• Share news (about you) that people will want to retweet

• Offer timely, local advice• Make it personal and entertaining• Use Twitter conventions

Twitter: Retweeting

• Forwarding your message• Greatest number of retweets

around 2pm

Source: The Science of Retweets, Mashable.com, Dan Zarella

Twitter: News To Retweet

Twitter: Local & Timely

Twitter: Local News

Twitter: Make It Personal

Twitter: Hash Tags

Twitter: #musicmonday

Twitter: #followfriday

Twitter: Lists

• Categorizes people you follow • Resource for your followers

(@BobsMarket/gardenpros)

Twitter: Promotion

Twitter: Promotion

Twitter: Promotion

Twitter: For Business

Notes On Twitter

• More than one account – one public-facing, one industry-facing

• Share information about social media• URL shorteners: Bit.ly, Ow.ly, TinyURL• http://help.twitter.com/

Integrating Social Media

• Ping.fm• HootSuite• TweetDeck• OpenID

Mobile Social Media

Social Media Tips

• Tell people about your social media, on the web and in person.

• Some on Twitter or Facebook, not both. Be everywhere and cover your bases.

• Cross promote your social media.• Mashable.com

Examples?

Today’s Garden Center on Facebook and Retailer Twitter list at http://

twitter.com/#/list/stambascio/retailers

Questions?

• Sara Tambascio, Today’s Garden Center magazine satambascio@meistermedia.com

• Melodie McDanal, GardenHood melodie@gardenhoodatlanta.com

• Larry Grossman, Grossmans Garden & Home larry@grossmans.com

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