8/9/2015 StateBankofIndiahttps://merchant.onlinesbi.com/sbijava/Privacy_Statement.html 1/2 PrivacyStatementTheoriginsofStateBankofIndiadatebackto1806whentheBankofCalcutta(latercalledtheBankofBengal)wasestablished.In1921,theBankofBengalandtwootherPresidencybanks(BankofMadrasandBankofBombay)wereamalgamatedtoformtheImperialBankofIndia.In1955,thecontrollinginterestintheImperialBankofIndiawasacquiredbytheReserveBankofIndiaandtheStateBankofIndia(SBI)cameintoexistencebyanactofParliamentassuccessortotheImperialBankofIndia.IntheIndianFinancialworld,SBIissynonymouswithtrustandsecurity.InlinewithrecognizedInternationalPracticeandfortheinformationofcustomersandotherswhovisittheBank'swebsitewebelieveitisnecessarytopostaprivacystatement.TheinformationsharedwiththeBankwillbetreatedasprivate.WealsodesiretosayexplicitlythatadequateprecautionshavebeentakentoprotectinformationrelatingtocustomersandtheirdealingswiththeBankfromthemischievousandthefraudsters.CustomerconfidentialityandprivacyisofutmostconcerntoSBI.Ouremployeestreattheinformationwehaveconcerningyouraccountsinthesameresponsibleandconfidentialwaythatwewantourownfinancialaffairstreated.1. RecognitionofyourexpectationofprivacyWerecognizethatourcustomersexpectprivacyandsecurityfortheirpersonalandfinancialaffairs.Weunderstandthat,byselectingusforyourbankingneeds,youhaveentrustedustosafeguardyourpersonalfinancialinformation.Wewantyoutobeinformedofourcommitmenttoprotecttheprivacyofyourpersonalfinancialinformationwiththefollowingprivacyprinciplesandpractices.2. Whatpersonallyidentifiableinformationiscollectedfromyou?Wecollectinformationfromyouregardingname,addresses,emailaddresses,passportnumber,Income,PAN,detailsofnomineesetc.3. CookiesAcookieisadatafilethatcertainWebsiteswritetoyourcomputer'sharddrivewhenyouvisitsuchsites.Acookiefilecancontaininformationsuchasauseridentificationcodethatthesiteusestotrackthepagesyouhavevisitedandusetheinformationcommercially.Wedonotusecookiesonourwebsite.4. Howweuse,collect,andretaincustomerinformationOnoursitewecollect,retain,anduseinformationaboutyouonlywhenwereasonablybelievethatitwillhelpadministerourbusinessorprovideproducts,services,andotheropportunitiestoyou.Wecollectandretaininformationaboutyouonlyforspecificbusinesspurposes.5. Weuseinformationto:Openandadministeryouraccountsandtoprotectyourrecordsandfunds.Complywithallapplicablelawsandregulations.Helpusdesignorimproveourproductsandservicesforyourbenefit.Understandyourfinancialneedssothatwecanprovideyouwithqualityproductsandsuperiorservice.Tocomplywithlaws,guidelinesandregulationsthatgovernthefinancialservicesinthecountry.ToquoteexamplesweneedtoobtainPassportnumberforNRIaccount&PANfordepositaccountsinrespectofresidentcustomers.6. HowwekeepcustomerinformationaccurateItisinyourinterest,anditisourobjective,forustohaveaccurate,current,andcompleteinformationconcerningyouandyouraccounts.Wehavestrictproceduresthatouremployeesabidebytomeetthisobjective.WhilesomeproceduresarerequiredbyCentral,StatelawsorRBIregulations,wehaveimplementedadditionalprocedurestomaintainaccurate,current,andcompletefinancialinformation,includingprocessestoupdateinformationandremoveoutdatedinformation.Ifyoubelievethatwehaveincorrectinformationaboutyouoryouraccounts,pleaseemailusthroughthefeedbackmechanismprovidedonthewebsiteormodifytheprofileinformationonthesiteaspermissible.Wewillcorrectanyerroneousinformationasquicklyaspossible.7. HowwelimitaccesstocustomerinformationbyouremployeesWehaveproceduresthatlimitaccesstopersonallyidentifiableinformationtothoseemployeeswithabusinessreasonforknowingsuchinformationaboutyou.Weeducateouremployeesontheirresponsibilitytoprotecttheconfidentialityofcustomerinformation,andholdthemaccountableiftheyviolatethisprivacypolicy.8. OursecurityprocedurestoprotectcustomerinformationWefollowbestsecuritypracticestohelppreventunauthorizedaccesstoconfidentialinformationaboutyou.9. HowwerestrictthedisclosureofcustomerinformationSBIdoesnotreleasecustomerinformationexceptasdirectedbylaworasperyourmandate.Wedonotsharespecificinformationaboutcustomeraccountsorotherpersonallyidentifiabledatawithnonaffiliatedthirdpartiesfortheirindependentuseunless:TheinformationisprovidedtohelpcompleteatransactioninitiatedbyyouYourequestorauthorizeitThedisclosureisrequiredby/ordirectedbylaworYouhavebeeninformedaboutthepossibilityofsuchdisclosureformarketingorsimilarpurposesthroughapriorcommunicationandhavebeengiventheopportunitytodecline.10. Byformulatinganddisclosingourprivacypolicytoyou,wewantyoutounderstandourcommitmenttopersonal8/9/2015 StateBankofIndiahttps://merchant.onlinesbi.com/sbijava/Privacy_Statement.html 2/2privacy.ApotentialcustomerwhoinquiresaboutourproductsandservicesorwhowouldlikeacopyofourprivacypolicyAcustomerwhohasestablishedarelationshipwithus.ApotentialcustomerwhohasappliedforaloanAvisitortoSBI'swebsite11. Ifyouhaveanyquestionsorconcernsaboutthisprivacypolicy,pleasesendanemailtousatorwritetousatAGMInternetBanking,ITDepartment,SBIBhavan,CorporateCenter,MadamCamaRoad,Mumbai,INDIAPinCode400021.12. InternetprivacyonSBI'swebsiteForeachvisitortoSBI'swebsite(http://sbi.co.in/),http://www.statebankofindia.com,https://www.onlinesbi.com/personal,weautomaticallyrecognizethefollowingvisitorinformation:Avisitor'sInternetServiceProvider(forexample,AOLorAT&TWorldNet),butnotyourspecificemailaddress.Forexample,ifyouremailaddressis" ,"onlytherediffmail.com"partoftheaddressisrecognized.Aggregatevisitorinformationonpageswhichcustomersvisit.13. OtherinformationaboutourwebsiteChildrenvisitingSBI'swebsite:WeareconfidentthatparentswillnotjudgeanyoftheinformationprovidedbySBIasobjectionableforviewingbytheirchildren.CustomersusingSBI'sInternetBankingService:ForcustomersusingourSBIInternetBanking,allvisitorinformationiscollectedalongwithanyinformationthatyouvolunteerasacustomerwhileusingSBI'swebsite.Linksto,orfrom,SBI'swebsite:SBIisnotresponsibleforinformationpracticesemployedbywebsiteslinkedwithourwebsite.Generally,linkstononSBIwebsitesareprovidedsolelyaspointerstoinformationontopicsthatmaybeusefultousersofSBI'swebsite.Encryptedinformation:InformationprovidedbyyouonSBI'swebsiteisencryptedorscrambledinordertosecureinformation.14. Privacypolicyissubjecttochangeperiodically.CloseWindow