Presents...NOC-as-a-Service

What does it deliver?

Connectivity

Mobility

Manageability

Bring this all together =

UC&C

What is it?

• A cloud based facility, linking key communications services and business applications, securely, via a web browser or mobile app

• Integrates a low cost device providing an IOT gateway between a business’ existing communications infrastructure and new generation services

What can it do?

Adoption is about what the technology

does, not how it works.

NOC-as-a-Service Service Providers connect securely to their client sites and CPE devices via an internet connected device from anywhere in the world

What can it do?

Adoption is about what the technology

does, not how it works.

Integrated Monitoring & Alerts Service Providers can proactively deliver on their SLA commitments

Q & A

Adoption is about what the technology

does, not how it works.

Client IT managers & business owners can monitor and manage their IT infrastructure Minimise service down time, minimise site call outs… only when required!

Branding Speak

Marketing view

Embracing a new paradigm: Web Real Time

Communications

WebRTC

My business in my Pocket

Any Device, Any Place

Zero-cost Mobile Calling

Your Work Extension in Your Pocket

Network Oprations Center (NOC) “as a

Service”, via a web browser

My Client in my Hand

Any Device, Any Place

• Automate Sales cycles • Integrated Monitoring & Alerts • Seamless remote access

Key Components?

Product view

Key components?

Interface via web browser or App: ● CONNECT: secure provisioning

of services to CPE devices and users

● TALK: Presence, IM, Voice, Video and business applications (receptionist, call centre, CRM, ...)

All Far South CPE device: ● Infrastructure: WiFi, LAN, PSTN, USB ● Networking (Firewall, Router) ● “IOT-enabled” gateway / pbx ● Full featured, UC featured set ● Service resilience

Wanderweb

Connect

What is Wanderweb Connect? • Managed Services Platform • Provided “As a Service” • Web browser based • Accessible to all Com.X and Wanderbox devices on s/w rev 1.4

For the Service Providers or Resellers

Wanderweb

Connect

Features summary: • CPE device registration • Device registries / groups • Build / manage organisations • Assign tech staff (maintainers) • Assign business users (extensions) • (pending) Automate configuration • Monitoring and Alerts • Real time device status • Housekeeping

For the Service Provider or Resellers

Wanderweb

Connect

Organisation setup: • Admin login • Create organisation & tierred heirarchies • Allocate technical resources (Admin & maintainers) • Asign devices and users • Allocate licenses • Manage company directory • Create collaboration groups

For the Service Provider or Resellers

Automated Deployment scenario

Wanderweb

Connect

User management: • User invites (email) • Manage user extension config: o Ports o Extension config (ext no, CLI, ...) o Twinning (analog, IP endpoint, Wanderweb softphone) • Wanderweb license allocation For the Service Provider or

Resellers

Wanderweb

Connect

Monitoring points: • PBX services • Telecoms port status (Analogue, BRI, PRI) • Disk space • Networking ports (ethernet, VLAN, VPN, GSM, ADSL, X.21, ) • SIP trunk status • IP phone status • System (SSH, GUI, HTTP)

For the Service Provider or Resellers

Wanderweb Talk

What is Wanderweb Talk? • UC&C platform • Web browser or Mobile App • Security at the Core • Mobility • BYOD (Bring Your Own Device) • Zero-cost Mobile Calling

For Business Users

Wanderweb

Talk

Features summary: • Presence management • Business & private directories • Messaging: Individual and Groups • Collaboration: Create groups • Hi-Definition Voice • 1-Number support

For Business Users

Use Cases

Product view

Automated Deployment scenario

CRM

Call Center

Wanderweb & CPE PBX: Call Scenario

PSTN,

GSM,

VoIP

Mobile

Other

SaaS

1. Wanderbox

registers and

receives further

instructions

2. Wanderbox

sends details of

devices and

availability to

Wanderweb

3. Mobile worker

registers with

Wanderweb

4. Mobile worker

calls contact,

using Wanderbox

WebRTC Gateway

Business Premises

Business Cases!

Why should I use it?

For the Business User!

Why would I use it?

Features ● Mobility / BYOD ● One contact number ● Connectivity (IP, www,

telecoms) ● UC&C (IM & Presence) ● Create ecosystems and

groups

Lowest cost barrier to entry ● Minimal CAPEX:

○ Infrastructure (WiFi) ○ BYOD ○ Self installation

● Optional infrastructure re-use ○ Analogue phones ○ LAN and IP phones

For the Business User!

Why would I use it?

Quality of Experience ● High Definition voice (HD) ● Always connected (always “in

the office”) ● Unrestricted logins: multiple

devices ● Chat Groups ● Video (pending)

Security ● Secure company data (ex-

employees lose their historical data)

● Encrypted calls ● Secure on site services

For the Business User!

Why would I use it? Saving money ● VoIP benefits ● On-net benefits ● OTT connectivity

Simple Self Service: ● Self install (power on) ● Day-to-Day maintenance

For the Service Provider / Reseller

Why would I sell it?

For the Service Provider / Reseller

Why would I sell it?

Easy to Sell: ● Lowest CAPEX ● Clear customer

benefits ● No waiting for

connectivity

Easy to deploy: ● Pre-sales “client setup” ● “Low tech, low cost” installer ● Sync and push client

configurations

For the Service Provider / Reseller

Why would I sell it?

Proactive SLA delivery:

● Integrated OA&M ● Minimise client issues ● Minimise truck roles

No barriers to deplayment: ● Wireless

(WiFi, FMC / LTE) ● Wired connections

(LTE, Copper, Fiber)

Feature Review

Show me how? Use cases: ● Administrator ● Maintenaner ● User

Admin: Organizations Creating my organization is as easy as 1, 2, 3

1

2

3

Admin: Users Create and invite user User receives invitation e-mail with account activation link

1

2

3

1 Admin: Devices Create and activate device Copy or e-mail activation code Enter activation code in local GUI of device

2

3

1

2

3

Admin: Add extension Edit device Add extension information Save

Admin: Device Remote GUI Device is online (green bell) Click Connect action Navigate local GUI from anywhere in the world

1

2

3

Admin: Device Sync Click Sync action Device and Wanderweb auto-sync config (bi-directional) Wanderweb and Local GUI have same extensions

1

2

3

Admin: Services Purchase licences Allocate to users or devices Automatic recurring

What does it look like?

User experience

Time for a demo?

Wanderweb “Grant OTR” demo

WLAN WWW

MyBBGuest (101)

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Grant3 (103)

Grant2 (102)

Switchboard (100) &

IVR

VoIP DDI

021-700 8276

LTE

LAN

SSID / pswd: wanderbox2

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