Preparing for Digital Disruption: Future-Proofing Yourself and Your Organization

Preparing forDigital Disruption:

Future Proofing Yourself and Your Organization

Presenters

Jalene Lumb

Michelle Moore

Today’s Business Environment

RapidGlobalization

ChallengingEconomic Climate

Changing Demographics

Rapidly Advancing Technology

Focus on Sustainability

It’s a VUCA World

Volatility

Uncertainty

Complexity

Ambiguity

One Certainty?

In this VUCA world the only certainty seems to be the unstoppable advancement of digitalization

The New Normal

By 2020, every company will be an IT company and every leader will be a digital leader..."digital is the business; the business is digital.

Peter Sondergaard,

SVP and Head of Research - Gartner

Are We Ready?

1. Awareness

2. Organizational culture

3. Organizational agility

4. Effective resources

Source: Deloitte Age of Disruption: May 2015

Agenda

1. What is digital?

2. What’s driving digital disruption?

3. Taking advantage of the opportunity

4. Q&A

What Is Digital?

The use of technology to achieve the vision of the organization and radically improve performance.

Business Models

Digitally modify/ complement existing business offers (usually physical)

Create new digital business

Digitally Modifying/Complementing Physical Business

IKEA – Product Innovation

Business Processes

Process digitizationImprove employee productivityBetter decision making

Improving Employee Productivity

Better Decision Making (Crowdsourcing)

Crowdsourcing product ideas and features

Every customer is R&D

Customer Experience

Increase customer understanding

Improve top line growth – new sales opportunities

Increase customer touch-points – strengthen the brand or improve the customer experience

Enhancing the Customer Experience & Improving Sales

Increasing Touch-points to Strengthen Brand

Employee Experience

Increase connection with the organization and colleagues

The new way of working

The New Employee Experience

The New Way of

Working

Mobile

Flexible

Inclusive

Social

The New Way of

Working

Mobile

Flexible

Inclusive

Social

The New Employee Experience

But the Reality for Most Organizations Is Not Good…

Making Social a Reality

Crowdsourcing Innovation Ideas

What’s Driving This Digital Disruption?

The Main Trends Main Behind Digital Transformation

Social

Mobile

Analytics Cloud

Internet of

Things

The Emerging Trends Behind Digital Transformation

3D Printing

Artificial Intelligence

Robotics

Non Traditional Competitors

…in Every Industry

The Balance of Power – the Old World

The Balance of Power – The New World

Two-speed Business

Day to day – keep the lights on

Accelerated innovation

Taking Advantage of the Opportunity

Staying Competitive

Organizations Individuals

Have a clear vision and roadmap

Develop the right organizational capabilities in place

Develop both digital and business-related competencies

Organizational Success Factors

The right capabilities,

skills & knowledge

The right processes

The right technology

Organization Capabilities Required

Vision Leadership

Business-IT Alignment

Change Management

Innovation Communication

Teamwork Business & Digital Literacy

Enterprise Architecture Governance

Portfolio, Program &

Project Management

Business Analysis

Service Management

Vendor Management

People Process Technology

Security Cloud

Analytics Social

Mobile Internet of Things

Vendor Certifications

How Are We Doing?

Canada’s Readiness for Digital Innovation

1. Awareness

2. Organizational culture

3. Organizational agility

4. Effective resources

Source: Deloitte Age of Disruption: May 2015

…But We Are Not Alone

Source: Gartner

Many Organizations Start Here

But They Are Forgetting a Really Important Step

Look to the Right Sources to Generate Ideas

Speed – The Key to Success

And Failure….

Apple’s first iPhone

The Realities of Innovation

Sustainment Is Critical

Check Your Strategy Occasionally

Individual Skills and Knowledge

Interpersonal and personal

skills

Technical skills related to your role

Business and digital

literacy

Business and Digital Literacy

• Industry knowledge• Understanding of your business model & strategy• Performance metrics• Understanding of customer preferences

Business literacy

• Working in a virtual, mobile and social way• Understanding of how corporate technology is different than consumer

technology

Digital literacy

Understand Your Business – The Business Model Canvas

A business model shows how value is:CreatedDeliveredCaptured

A Simple 9 Box Grid

Key Partnerships

Activities and resources acquired

outside the enterprise

Key Activities

Business processes

Value Proposition

Solutions to client needs

and problems

Customer Relationships

Created and maintained for

each client segment

Customer Segments

Types of clients served

Key Resources

Assets needed to provide the

value propositions

Distribution Channels

Avenues of delivery of

value propositions

Cost StructureCost of performing all the

activities of the organization

Revenue StreamsResult of value

propositions to clients

Preparing for Digital Disruption by using the Canada Job Grant

Jalene LumbSenior Project Manager

What Is the Government of Canada Doing?

Recognized that Canadian employers and the Canadian workforce needs to remain competitive, in a rapidly changing global economy

Developed a program to address Canada’s need for innovation and digital skills transformation

What is the Canada Job Grant?

Canadian federal program introduced in 2014, designed for employers, who need to train new or existing employees for new skills

$500 million in funding each year for the 6 years (total of $3 billion) supported by private training vendors, community colleges, career colleges, trade union centres

Who Is Eligible to Receive the Canada Job Grant?

Private and not-for-profit sector employers

Publicly Traded Companies

Organizations acting on behalf of employers such as employer consortia, union halls and industry

associations

Canada Job Grant: Eligibility Per Person

Employer Contribu-tion, 5000

Government Con-tribution, 10000

Employer Contribution Government Contribution

Most Provinces - 2/3 of Training Costs ON, MB, SK - Incentives

for companies of 50 employees or less (5/6 of Training Costs)

NS – 50% of Training Costs but first application is 100% covered Minimum amount

required ($5000 or $10,000 depending on size)

Training Criteria: Canada Job Grant

Upgrade knowledge and skills for greater responsibilities or a higher position

Maintenance and refresher skills for new workplace methods and information

Essential skills needed for work, learning and life

Career or Development

Essential Skills

Maintenance or Refresher

Canada Job Grant Application Process

Before you Apply

• Identify the training needs for each employee

• Select a qualified training provider such as Global Knowledge

• Receive a quote for training plan

• Choose training dates that are at least 30 days out from the point you will submit your application

Application Process

• Complete and save application form

• Submit application form to designated Service Provider or Provincial Ministry Office

• Receive approval and reference number from Service Provider or Ministry Office

• Fill out Participant Registration Form where applicable

Training and Reimbursement

• Pay for training • Complete and save the

Reimbursement Form • Include original receipts• Complete Electronic

Funds Transfer Form if applicable

• Submit forms and receipts to Ministry Office

• Receive either full or partial reimbursement (process varies by province)

Final Steps

• Employee receives training and obtains training certificate and / or credential

• Submit completion form and certificate to receive remainder of reimbursement (applies to those provinces that pay in two installments)

Job Grant Case Study for Company X

Company X has a need for a project manager for their Office 365 implementation

Bill Smith is a Microsoft Server Administrator, but doesn’t have project management skills

The cost of the project management training is $1,500Company X applies for and receives a Canada Job Grant for $1,000

for their provinceCompany X pays training provider $1500 for trainingCompany X is reimbursed by the provincial government for $1000Bill gets training for a new job and Company X gets the right skills for

a successful Office 365 implementation

Global Knowledge’s Goal for This Program

“Our goal is to help employers with

the process of applying for the job

grant. As an authorized training

partner, we want to make it easier for

our clients to get the training they

need to empower their organization

and their people, in this era of rapid

transformation.”

Scott WilliamsPresident, Global

Knowledge

Global Knowledge Value

The Global Knowledge Job Grant Program is in place to increase the probability of clients successfully obtaining grants

Help clients strategize and identify their training needs in regards to the Canada Job Grant Program

Provide one stop source for all provincial programs, with a full course catalogue

Global Knowledge Value

Simplify the application process Dedicated staff to assist with applicationsWith different processes in each province, our staff is equipped

with the tools and relationships to help streamline the application process

Website - www.globalknowledge.ca/canadajobgrant Email - CanadaJobGrant.CA@globalknowledge.com

Recommendations for Your Company

Identify your training needs for 2015/16Create plans on a provincial level – Global Knowledge can help

you put together your Training Planso Identify course(s), number of participants, priorities and type of training (Career

Development Training, Refresher or New Methods and Technology Training or Essential Skills Training)

Fill out your Application FormGather information such as your CRA number or Corporate

Access Numbers needed for your applicationThere is a finite budget allocated to the program - it is wise to start

Questions?

jalene.lumb@globalknowledge.com

CanadaJobGrant.CA@globalknowledge.com

The Leadership and Business Solutions Portfolio

Coming Soon!

Business-IT Alignment (IT Leaders)

Business-IT Alignment(Business Leaders)

Innovation

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@GKCANADA

Read Our Blogs

Learning More

www.globalknowledge.ca

On-demand and live webinars, white papers,

blog, courses, special offers and more…

Thank You!

michelle.moore@globalknowledge.com

Preparing for Digital Disruption: Future-Proofing Yourself and Your Organization

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Transcript of Preparing for Digital Disruption: Future-Proofing Yourself and Your Organization

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