plus

plus

plus

plus ça

ça

ça

ça

change

change

change

change

Th

e m

ore

th

ing

s ch

an

ge

th

e m

ore

the

y s

tay

th

e s

am

e

the

y s

tay

th

e s

am

e

Tim

oth

y O

’Ne

il-D

un

ne

Ma

na

gin

g P

art

ne

r

T2

Imp

act

Ltd

“Mo

st m

od

ern

ca

len

da

rs m

ar

the

sw

ee

t si

mp

lici

ty o

f

OS

CA

R W

ILD

E

“Mo

st m

od

ern

ca

len

da

rs m

ar

the

sw

ee

t si

mp

lici

ty o

f

ou

r li

ves

by r

em

ind

ing

us

tha

t e

ach

da

y t

ha

t p

ass

es

is

the

an

niv

ers

ary

of

som

e p

erf

ect

ly u

nin

tere

stin

g e

ven

t.”

Do

yo

u r

em

em

be

r w

he

n t

his

pic

ture

wa

s ta

ken

?

Wh

o/W

ha

t is

T2

Imp

act

?

•Le

ad

ing

Glo

ba

l e

Bu

sin

ess

Co

nsu

lta

ncy

•C

ore

gro

up

of

sea

son

ed

Tra

vel

an

d T

ou

rism

Exe

cs f

rom

le

ad

ing

pla

yers

pla

yers

•E

xclu

sive

fo

cus

on

Tra

vel

eB

usi

ne

ss

•H

igh

ly e

xpe

rie

nce

d w

orl

dw

ide

.

•D

ee

p s

kil

ls in

in

du

stry

se

cto

rs

•A

via

tio

n,

Tra

vel

an

d T

ou

rism

IS

ou

r o

nly

bu

sin

ess

•B

roa

d G

eo

gra

ph

y –

EM

EA

, A

me

rica

s a

nd

Asi

a P

aci

fic

•S

tro

ng

ne

two

rk p

art

ne

rs a

nd

cli

en

ts

So

me

T2

Imp

act

cu

sto

me

rs

AN

D W

E H

AV

E B

EE

N I

N B

US

INE

SS

10

YE

AR

S!!

!!

Oh

ho

w h

as

the

ma

rke

t ch

an

ge

d!

Th

is m

od

el

is u

nsu

sta

ina

ble

Jet

fue

l p

rici

ng

.

Sin

ce t

he

hig

h i

n 2

00

0

•T

he

US

Air

lin

e I

nd

ust

ry

•H

as

she

d m

ore

th

an

•

Ha

s sh

ed

mo

re t

ha

n

20

% o

f it

s la

bo

ur

forc

e

wh

ile

at

the

sa

me

tim

e

carr

yin

g m

ore

th

an

12

%

mo

re p

ass

en

ge

rs

US

Air

lin

es

Ch

an

ge

ha

s a

lwa

ys m

ad

e u

s le

ap

•B

ut

ma

ny t

ime

s w

e

forg

et

the

ga

p a

nd

fa

ll

•H

ow

ma

ny t

ech

no

log

ies

•H

ow

ma

ny t

ech

no

log

ies

are

: LA

TE

, IN

CO

MP

LET

E,

CO

MP

LIC

AT

ED

…..

•D

ISA

PP

OIN

TIN

G

Re

tro

is

no

t in

•A

irli

ne

s co

nti

nu

e t

o b

e

silo

s

•Tr

ue

re

form

ati

on

ha

s •

Tru

e r

efo

rma

tio

n h

as

no

t o

ccu

rre

d

•T

he

air

lin

es

are

sti

ll

me

sse

d u

p

•T

he

y s

till

act

lik

e

Lem

min

gs

Ag

ing

co

mp

lica

ted

AT

C s

yste

ms

•N

ot

en

ou

gh

sys

tem

cap

aci

ty

•P

ress

ure

fro

m t

he

Gre

en

Lo

bb

y

•A

re s

ho

rt h

au

l fl

igh

ts

an

ti-s

oci

al?

Va

stly

in

cre

ase

d t

raff

ic w

orl

dw

ide

•Is

tra

vel

a r

igh

t o

r a

pri

vil

eg

e?

•W

ha

t is

th

e t

rue

so

cia

l •

Wh

at

is t

he

tru

e s

oci

al

cost

of

flyin

g

•W

ha

t h

ap

pe

ns

wh

en

the

re

st o

f th

e w

orl

d

catc

he

s u

p?

Air

lin

es

we

do

n’t

ha

ve a

ny

mo

re

•A

ero

Llo

yd

•A

ir C

ha

rte

r

•A

ir H

oll

an

d

•A

ir I

nte

r

•S

ab

en

a

•S

AH

SA

•p

an

tax

•S

wis

sair

•B

ala

ir

•B

CA

L

•B

raa

the

ns

•B

ran

iff

2 &

3

•E

ast

ern

Air

lin

es

•F

lyin

g T

ige

rs

•G

B A

irw

ays

•

Air

In

ter

•A

ir L

ibe

rte

•A

ir L

itto

ral

•A

loh

a

•A

nse

tt

•A

OM

•A

spe

n

Air

wa

ys

•A

TA

•S

wis

sair

•TA

ES

A

•T

EA

•T

WA

•U

TA

•W

ard

air

•B

ran

iff

2 &

3

•B

rym

on

•C

an

ad

a 3

00

0

•C

an

ad

ian

•C

an

Jet

•D

eb

on

air

•D

eu

tsch

e B

A

• •G

ulf

Air

Tra

nsp

ort

•H

am

bu

rg A

irli

ne

s

•JM

C

•M

ae

rsk

•P

aci

fic

Inte

rsta

te

•P

an

Am

Ho

w f

ar

did

we

co

me

?

Its

stil

l W

AY

to

o c

om

pli

cate

d

Ho

w f

ar

ha

ve w

e r

ea

lly

co

me

?

I th

ou

gh

t I

wo

uld

go

to

th

e s

ou

rce

Gre

at

thin

gs

tha

t h

ap

pe

ne

d in

19

88

•A

ma

de

us

bo

rn (

19

87

te

chn

ica

lly

).

•P

art

ne

rs w

as

bo

rn

•Lu

fth

an

sa h

ad

a n

ew

co

at

of

pa

int

(liv

ery

)

•P

an

Am

Fli

gh

t 1

03

exp

lod

es

ove

r Lo

cke

rbie

•M

eh

ran

Na

sse

ri,

“Te

rmin

al

Ma

n”

is s

tuck

at

CD

G

•P

roza

c is

in

tro

du

ced

as

an

an

ti-d

ep

ress

an

t.

•S

teff

i G

raff

win

s U

S O

pe

n T

en

nis

•C

Ds

ou

tse

ll v

iny

l fo

r th

e f

irst

tim

e e

ver.

Wh

at

ha

ve b

ee

n t

he

big

win

ne

rs a

nd

lose

rs o

ver

the

la

st 2

0 y

ea

rs?

No

Ch

an

ge

rs

•G

DS

Scr

ee

ns

•P

riva

te F

are

s

Lose

rs

•B

an

kru

pt

Air

lin

es

•G

DS

Mo

de

l

Win

ne

rs

•T

icke

tle

ss

•O

nli

ne

Tra

vel

•P

riva

te F

are

s

•B

arg

ain

s

•E

very

ye

ar

an

oth

er

ne

w

com

pa

ny

•M

ore

ho

t a

ir

•B

ig T

ou

r O

pe

rato

rs

•La

ck o

f sm

art

p

eo

ple

•G

DS

Mo

de

l

•C

en

da

nt

•T

icke

t P

rin

ters

•Tr

ave

l A

ge

nts

•P

revie

w T

rave

l

•C

ou

ntl

ess

Te

ch

com

pa

nie

s

•E

uro

Be

rlin

•In

vest

ors

•F

lig

ht

Kit

che

ns

•A

lita

lia

/Ma

rgin

al

Air

lin

es

•O

nli

ne

Tra

vel

•P

eo

ple

wit

h s

tam

ina

•A

ma

de

us

•E

xpe

dia

•D

ire

ct C

ha

nn

els

•LC

Cs

•G

oo

gle

•M

eg

a C

arr

iers

•A

llia

nce

s

So

me

qu

est

ion

s w

e a

ske

d

Eu

rop

e

•O

po

do

–w

ha

t w

ere

th

ey

th

ink

ing

??

?

•LH

’s f

irst

pa

pe

rle

ss

exp

eri

me

nt

US

A a

nd

Ro

W

•A

nse

ttA

NZ

an

d S

inga

po

re A

ir –

a g

oo

d m

arr

iag

e?

•Z

uji

–sm

art

?e

xpe

rim

en

t

•W

hy

did

Co

nco

rde

sh

ut

do

wn

?

•O

lym

pic

an

d B

A?

•A

lita

lia

an

d a

ny

thin

g?

•Sw

issa

ir a

nd

an

yth

ing

?

•E

uro

Dis

ne

y?

•Lo

ng

Ha

ul

LCC

e.g

. O

asi

s?

•U

S R

yan

air

=S

ky

bu

s= F

ail

ure

•A

tra

din

g f

loo

r fo

r se

ats

?

•D

isn

ey

lan

d in

Ho

ng

Ko

ng

?

•P

rofi

tab

le A

irli

ne

s in

In

dia

?

•A

via

tio

n in

Afr

ica

?

So

me

Mil

est

on

es:

•1

96

4 S

ab

re i

s la

un

che

d a

s th

e f

irst

Co

mp

ute

r R

ese

rva

tio

n S

yst

em

), l

ink

ing

all

off

ice

s o

f A

A.

•1

96

9 F

ou

r U

S u

niv

ers

itie

sa

re l

inke

d b

y c

om

pu

ter

for

the

fir

st t

ime

. D

AR

PA N

et

is b

orn

•1

97

1 T

UI,

Lu

fth

an

sa,

an

d D

B f

ou

nd

th

e s

tud

y g

rou

p f

or

au

tom

ati

sati

on

for

tra

vel

an

d

tou

rism

, in

Ge

rma

n,

the

Stu

die

ng

ese

llsc

ha

ftzu

rA

uto

ma

tisi

eru

ng

für

Re

ise

un

d T

ou

rist

ik,

kn

ow

n a

s S

TAR

T in

sh

ort

. It

s g

oa

l is

to

de

velo

p a

co

mm

on

CR

S f

or

tra

vel a

ge

nci

es.

•1

97

2 T

he

fir

st S

TAR

T t

erm

ina

lsin

tro

du

ced

to

th

e a

ge

nci

es;

co

nn

ect

ion

co

sts

12

,00

0 D

M.

•1

98

7 T

he

te

rm ‘

Inte

rne

t’is

use

d f

or

the

1st

tim

e.

Ma

nfr

ed

He

ge

nlo

h’s

tra

vel a

ge

ncy

use

s •

19

87

Th

e t

erm

‘In

tern

et’

is u

sed

fo

r th

e 1

st t

ime

. M

an

fre

d H

eg

en

loh

’str

ave

l ag

en

cy u

ses

BT

X

LH

, A

F, S

K,

IB f

ou

nd

Am

ad

eu

s, w

hic

h t

ake

s o

ver

fro

m S

TAR

T s

eve

ral y

ea

rs l

ate

r.

•1

99

1 W

orl

dsp

an

op

en

s a

dd

s sc

he

du

led

fli

gh

ts t

o a

ll D

ER

ho

lid

ays

via

th

e S

tru

ctu

red

Me

ssa

ge

In

terf

ace

(S

MI)

, w

hic

h b

eca

me

th

e m

ost

im

po

rta

nt

inte

rfa

ce b

etw

ee

n t

he

on

lin

e &

GD

S w

orl

d.

•1

99

2 H

yp

erl

ink

sa

re i

nve

nte

d.

Th

ese

are

lin

ks t

o o

the

r w

eb

site

s a

nd

en

ab

le I

nte

rne

t su

rfin

g

po

ssib

le w

ith

a b

row

ser.

•1

99

3 M

osa

ic,

the

fir

st g

rap

hic

s-ca

pa

ble

bro

wse

r, i

s o

ffe

red

as

a f

ree

do

wn

loa

d.

Fro

m t

his

po

int,

mo

re a

nd

mo

re p

riva

te i

nd

ivid

ua

ls g

o o

nli

ne

; th

e I

nte

rne

t is

be

com

ing

a p

ote

nti

al

ma

ss m

ed

ium

.

•1

99

6 E

xp

ed

ia.c

om

go

es

on

lin

e i

n S

ep

tem

be

r.

Exp

ed

ia.d

e i

n s

tart

s in

Se

pte

mb

er

19

99

. To

da

y,

the

co

mp

an

y h

as

rep

lace

d T

rave

loci

ty a

s th

e w

orl

dw

ide

ma

rke

t le

ad

er.

ALC

X.2

5

SN

A ED

I

SC

RE

EN

SC

RA

PE

IVR

XM

L

FT

P

HT

ML

WA

P

AutoLink™

Fu

nct

ion

al

Ov

erv

iew

3 Databases

1. Parsing

2. Norm

alized

3. Bus. Rules

GDSs (Sabre, Galileo,

Worldspan, Amadeus)

Shares

Web Services

AutoLink/Pass

Non-Rev

NavTech

CASS

etc.

Gateways to…

Online.com

Avis

Aerius(Aust.)

Orbitz

etc.

Web GUI

Front-End

APTCO

AIMS

MXi

Maintenance

The Airline

AutoLink™

Client

IIS

Web

Browser

AutoLink™

Client

Windows

Application

AutoLink™

Client

Interactive

VoiceED

I

ED

IFA

CT

IP

XM

L AutoLink™

Client

Object Hosting

Service

Non-MS

Client

AutoLink™

Client

Web

Services

Japan

Airport(s)

Airline

Mainframe

KGD

DOT

FHB CC

CDM Cargo

Maintenance

SOCC

Crew

Web

© T

EG

20

05

, 20

06

, 20

07

, 20

08

© T

EG

20

05

, 20

06

, 20

07

, 20

08

© T

EG

20

05

, 20

06

, 20

07

, 20

08

© T

EG

20

05

, 20

06

, 20

07

, 20

08

So

we

are

sti

ll g

oin

g i

n t

he

sa

me

dir

ect

ion

•B

asi

call

y n

ow

he

re!

Th

an

k y

ou

An

d c

on

gra

tula

tio

ns

to y

ou

all

fo

r A

nd

co

ng

ratu

lati

on

s to

yo

u a

ll f

or

surv

ivin

g 2

0 y

ea

rs!

Tim

oth

yO

@T

2Im

pa

ct.c

om

+1

42

5 8

36

47

70