Organisational Change and

Development – an African

perspective

Dr Rica Viljoen

Dr Rica Viljoen

08:30–08:40 Welcoming and introduction08:40–09:30 Organisational change and transformation in the new world of work - Dr Rica Viljoen, Managing Director, Mandala Consulting 09:30–10:30 Spiral dynamics for Africa Dr Loraine Laubscher specializes in integrating First and Third World cultures in the global workplace

10:30–11:00 MORNING BREAK

11:00–11:45 Organisational development in practice Doctrine Loshnee Naidoo, Specialist in socio-economic development11:45–12:30 Alternative OD modalities - Doctrine Tonja Blom, Specialist in the field of organisational change

12:30–13:30 LUNCH – FEED YOUR BRAIN TO ENHANCE THINKING PERFORMANCE 13:30–14:45 Strategy and organisational change and development Dr Adri Drotskie, MBA Director of Henley Business School South Africa

14:45–15:00 The link between organisational change and development and consulting psychology Dr Anna-Rosa le Roux, Head of Organisational Effectiveness at Woolworths Financial Services

15:00–15:15 RECHARGE BREAK 15:15–16:15 World Café exercise – conceptualizing the future of OCD in Africa

Facilitated by Joyce Toendepi and Rica Viljoen from Mandala Consulting

Please join us for the BOOK LAUNCH afterwards

Intent – boundary for the day

Not a conference – an OCD Event

Whoever comes is the right people.Whatever happens is the only thing that could have.

Whenever it starts is the right time.When it is over it is over.

The Law of Two Feet: "If you find yourself in a situation where you aren't

learning or contributing, go somewhere else.”

Boundary management – checking in phones ringing to be interpreted

Content of the dayOCD not CDO

Optimising social systemsMaking it functional on different levels /domains:

I, We, IT,

Philosophical under-pinnning

• Phenomenological, social constructivistic ontology• Ethnographic and interprevistic epistemology• Integral methodological assumptions

3890

393

302

136

122

2237

2907

239 16931997

2540894

223

Total: More than 60000

Multicultural work in 42 countries

Saying what they want us to hear

Understanding the underlying beliefs in a system

Becoming authentic

The Age of Authenticity• Bringing spirit (anima) back into organisations• In males and females• Extended definition of organisations• Becoming authentic and real

Theoretical framework

• Inclusivity theory – Viljoen• Spiral Dynamics – Graves, Beck, Beck• Human Niches – Laubscher• Jung – normal psychology, James Hollis• Freud, Bion – groups are not normal• Consolation work - Hammilton• Integral Theory - Wilber• Appreciative Inquiry = Cooperrider, Sharmar,

Wheatly, Hamilton• Body, Mind and Soul work – Paula Reeves, Marion

Woodman• Auto-ethnographical – Ellis, Plummer

So what is the one pager solution?

Sustainability thorough Inclusivity - energy on all dimensions

Alternative ways

New world of

work

Nature of the world

Why we change Essence of Change

New

Sciences

We change differently

Consciousness

The Individual

The Team

The

Organisation

How individuals change

How groups change

The What

Context:Industry

South AfricaAfricaGlobal

Leadership

Doing

Being

Disconnect

Apathy

Engagement

Inclusivity

Organisation

Group

IndividualEQ Journey

Dialoguing

World CafeStorytelling

Appreciative Inquiry

Organisational LeadershipTrust

LeadershipWork attributes

State EngagementTrait Engagement

Behavioral Engagement

How organisations change

The way: How we change

The landscape of Organisational Change and Development

HUMAN

NICHES

CONGRUENCE

ENERGY

Inclusivity as radical OCD methodology

Definition of Inclusivity will be used:

“A radical organisational transformational methodology which aligns the doing and the being side of the organisation around commonly defined

principles and values, co-created by all.”

“It is a systemic approach that focuses on underlying beliefs and assumptions, and challenges patterns within the individual, group and

organisational psyche to spend energy and engage in a sustainable, inclusive manner with the purpose of achieving a shared consciousness.”

Viljoen (2008) defined Engagement as

“Engagement, the systemic result of the interplay between the individual potential, group potential and organisational potential

in the context of the specific industry or national culture”.

“as the output of the energy in the system to perform.”

Engagement Defined

Ghana 98 tribes

120 tribes in Tanzania

NigeriaWonderful energy

Boko Harram

Arab Spring

Xenophobia

54 countries

"The darkest thing about Africa has always been our ignorance

of it.”

-George Kimble

Constellation Activity

Family Relations

Rules of Behaviour

Ceremonial/Ritual

Time Orientation

Stories

Ancestor

White/Black MagicLand

Sky

Animals

People Relations

Human Domain

Physical Domain

Sacred/Spiritual Domain

Interrelatedness of African Purple

SecrecySocial Structure

CopyingRelationships

EldersOld ways

Drumming, Dancing, Art, Storytelling

Exists outside past or future

Storytelling and Metaphors

Honoring and Protection

SangomasForesightHealingGift of gods

Sacred earth

Sun, Moon, Stars and Wind

Animal Spirit

Consultation Communication

Harmony

Laubscher (2014)

Marikana 16 August 201234 Mineworkers killed by police

“Treat us with respect”, “long sleeve shirts for the sun please”, “basic rights”,

“treat us with dignity”. Solve PURPLE

problems with

PURPLE thinking

Xenophobia• On 12 April 2015 shops in Umlazi and KwaMashu, outside Durban, were torched.

Almost 2,000 foreign nationals from Malawi, Zimbabwe, Mozambique and Burundi have been displaced as a result of the violence.

• Five people have been killed.• On 14 April 2015, Looting of foreign shops spread to Verulam, north of Durban

following a day of clashes between locals, foreigners, and police in the city centre, KwaZulu-Natal.

• About 300 local people looted foreign-owned shops, and only two people have been arrested.

• A 14-year-old boy became the latest fatality. He was shot dead during looting in KwaNdlanzi, allegedly by two security guards.

• In Durban's Central Business District (CBD), a car was set alight and police fired rubber bullets, stun grenades and teargas canisters in clashes between looters and foreigners

`ovrOvr

Over-culture congruence

Thinking structures Viljoen, 2015

Over culture

`ovrOvr

Over-culture congruence

Viljoen, 2015

Over culture

NORTH

Nature & Community

Culture & Spirituality

Science & Technology

Economics & Politics

RED

SOUTH

PURPLE

YE

LL

OWB

LU

E

WEST EAST

Doing

Being

Knowing

Thinking

Viljoen (2015)An integral approach

OR

AN

GE

BLUE

Green

BEIGE

“When father

Germany (Europe)

and mother Africa marry,

the divine child called

TRANSFORMATION

is born.”

-Jung 1953Dossey

“You cannot help but learn more as you take the world into your hands. Take it up reverently, for it is an old piece of clay, with millions of thumbprints on it.”

-John Updike

There is no shame in looking back and fixing something!

Akan Adrinka SymbolWest Africa

We locked up our wisdom into our bonesAnd swallowed the keys

They sank in our rivers of bloodAnd we forgot the maps

Because we had to forget the mysteriesTo keep them safe. We wove our hair into broomsAnd swept over our pathsAnd then burned the earth with our rageWe didn't teach our children It was the only way to protect them,

we thoughtBut in them we planted seeds, seeds and keysAnd told them stories and riddles and songsWith no

roots, just tangled threadsThat would take years to unwindJust enough timeFor the rains to fall againand put out the firesFor the dams to break For the rivers to floodFor the pathsto be walked againFor the soil to breatheAnd as the old bones crumbleDeep beneath the rubbleWe find we've always had the keysOur stories and our

mapsOur paths are revealed to someAnd the seeds grow againThe threads are unspun

And woven again~ Amara Bronwyn Hollow Bones

Unique contribution

• Scientific-practitioners approach• Academically written yet practical• Remembering organisational development• Incorporate CHANGE in OCD• Integral and systemic• Multi-disciplinary approach• Alternative modalities• Deeply rooted in consulting psychology and ethics• Multi-cultural integral approach• Interdisciplinary inquiry into the ecology of social

systems

If a old person dies, a library burns down . . .

Reflections…

?

www:mandalaconsulting.co.zarica@mandalaconsulting.co.za