The Aspects of Team Building and Communication

Nova UniversityNursing Program

October 5, 2010Miami Florida

Hidden

Solutions

Performance Through Culture

TheAgenda

Introduction & Ice Breaker Part A: Communication Part B: Team Building Part C: Fun Exercises Q&A, Conclusions and Feedback

Solutions

Performance Through Culture

Before we begin……

Z

YourselfIntroduce

Solutions

Performance Through Culture

Define

Yourself

Viagra

&

Effects

Sid

e

PU R P

O S E F

U L L I F E

20/20

20/100

20/70

20/50

Have we lost sight of

real purposeful life?

Perfection?

Consistency?Enable advanced research?

Fast response?

Compliance with policies and procedures?

Providing a good, usable service?

Challenging professional workplace

Quick recovery and returning to normal life?

Total patient service’s satisfaction?

What is the Purpose of a Hospital?

Delighting or pleasing patients ?

Affordable health care?

SolutionsPerformance Through Culture

To

the

Relevant

Value

Delive

Stakeholders

Ring

SolutionsPerformance Through Culture

SolutionsPerformance Through Culture

Formulating

Coding

Transmitting

Receiving Decoding

Reaction

“Listening is…

“ …Hearing With a Passion” Doron Zilbershtein

The Diversified Team

Enrique Ruiz, Miami Florida

Jeff Borski, Nashville Tennessee

Julia Goldberg, Chicago Illinois

Hirau Mitsue, Palo Alto, California

Nancy Chen, Seattle Washington

Daphnia Brown, Atlanta Georgia

What is a Team?

Forming

Performing

Adjourning

Norming

Storming

Next ?

What’s

SolutionsPerformance Through Culture

The Natural Leader…

SolutionsPerformance Through Culture

Theories

Embracing

SolutionsPerformance Through Culture

Step 2: It is all about the Hat ! Selecting the Leader

Step 3: The Egg-O-Centric

Step 1: Who is Doing What? Responsibilities and Duties

questions?Any

SolutionsPerformance Through Culture

Thank you!

Doron Zilbershtein

SolutionsPerformance Through Culture