Post on 12-Apr-2017
Mitigating Risk During Organizational Change: 8 Common Mistakes to Avoid
VUCA
volatileuncertain
complexambiguous
TODAY’S CHANGES FEEL
DIFFERENT THAN THE
PAST
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U.S. Stock Market – 1975 - 1995
16000
14000
12000
10000
8000
6000
4000
2000
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U.S. Stock Market – Last 20 Years
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Change is Everywhere
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Change is Everywhere
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“Change is inevitable. Growth
is optional.”
― John C. Maxwell, The 21 Irrefutable Laws of
Leadership
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Why Does Change Often Fail?
1. COLLABORATE WITH OTHER FUNCTIONS TO IDENTIFY RISKS AHEAD OF IMPLEMENTATION.
2. BUILD A CULTURE FOR CHANGE.
3. EQUIP EMPLOYEES TO MAKE CHANGE SUCCESSFUL.
COMMUNICATIONS IS CRITICAL
8 Change Communications Mistakes to Avoid
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Mistake #1 – Leaving Key Players Out of the Process
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Mistake #2 Failure to Identify Risks and Obstacles
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Mistake #3 One-Size Doesn’t Fit All
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Mistake #4 Failure to Celebrate Small Wins
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Mistake #5 Understanding “Where They Are”
Russell Consulting, Leading Change Training (ASTD Press, 2003)
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Mistake #6 Lack of Feedback Mechanisms
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Mistake #7 Lack of Change Infrastructure
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Mistake #8 Skipping the Close Out
Stick a fork in me, I’m done!
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Creating a Culture Resilient to Change