New Zealand

GS1 ProductRecallNZIntroductory webinar – we recommend you reference the user guides for

additional informationwww.productrecallnz.co.nz

© 2012 GS1

New ZealandAgenda

ProductRecallnz – An Overview Recall/Withdrawal Walkthrough

© 2012 GS1

New ZealandWhat is ProductRecallNZ

A web-based service where registered companies have a fast, easy-to-use tool to communicate all information relating to product recalls and withdrawals

Replaces your existing, largely manual processes that rely on paper-based communication, emails and phone calls.

© 2012 GS1

New Zealand

• Initiator - the organisation responsible for the product being recalled or withdrawn. Creates and Approves a notification

• Receiver - receives a notification from their suppliers. Responsible for taking action on the information.

• Both – Can both receive and create/approve notifications.

• Regulator (MPI) – Receives notifications containing Regulator information

Company Types

© 2012 GS1

New Zealand

Initiating Company has 2 user roles:

• Initiator – completes the notification form and includes any attachments

• Approver – receives a completed notification. Approves or rejects the notification. Following approval of a notification, issues the notification now or in the future

User Roles

© 2012 GS1

New Zealand

ProductRecallNZ Notification Process

INITIATOR (Supplier)

Initiator Approver

Regulator

RECEIVERS

Foodstuffs Auck

Other Retailers

Foodstuffs SI

Progressive

Foodstuffs Well

Store 1

Store 2

Store 3

Store 1

Store 2

Store 3

Store 1

Store 2

Store 3

PWRM

© 2012 GS1

New ZealandThe Jist…

• There are 4 parts to your Product Recall Notification (see below)

• 1 Create Notification = selection of templates relating to the nature of your recall/withdrawal, the products involved etc.

• 2 Regulator Forms = Another set of templates specifically for the regulator of your industry, e.g. Food & Grocery = MPI.

• 3 Add Recipients = Adding those Retailers/Recipients you wish to receive the information outlined in first step (1 Create Notification).

• 4 Notification Workflow = Process of internally Approving the notification and then sending it off to the selected recipients from the third step (3 Add Recipients)..

New Zealand

ProductRecallNZ Walkthrough

• Now Login using the new password you created when completing the admin phase with a GS1 staff member.

• If you search your mailbox for an email called “Password Reset Notice” you will find an email with your Username, Password and a link to the log in page.

© 2012 GS1

New Zealand

This completes the ‘initiation’ of a Recall/Withdrawal

(Your company’s ‘approver’ will now need to approve it)

© 2012 GS1

New Zealand

Your company’s ‘approver’ will now receive an email

You have now initiated and approved your recall.

The notification will now be sent to your receivers

You can “update” your recall/withdrawal if needed

What is the reason for your update?

You can also add “Notes” or may receive “Notes” from your retailer

© 2012 GS1

New ZealandMOCK RECALL SAFE ZONE

• Mock site https://safezone.productrecallnz.org/srm/nzlogin.aspx

• Contact GS1NZ for instructions on how to conduct Mock recall/withdrawal.

• The first step in this process is to set up your company in ProductRecallNZ Mock environment.

• You will receive an email inviting you to subscribe to ProductRecallNZ Mock. This email will contain: Your Username, Password and a link to the Mock Site.

• GS1NZ will also send you an email explaining how to proceed with carrying out the Mock Notification with attached user guides.

© 2012 GS1

New ZealandMOCK RECALL SAFE ZONE…2

• MOCK SITE • LIVE ENVIRONMENT

© 2012 GS1

New ZealandKey Next Steps

You need to…..1. Receive Login Information2. Create Recall Coordinator, Initiator & Approver - GS1 will check you have done this

Incorporate ProductRecallnz into your existing product safety processes

Be able to locate ProductRecallnz User Guides http://www.gs1nz.org/productrecallnz_help.php

0800 10 23 56 (option ‘1’)

© 2012 GS1

New Zealand

PPT webinar presentation on GS1NZ website

• PPT webinar presentation on GS1NZ website• http://

www.gs1nz.org/news-and-events/webinars/productrecallnz-overview-training/

© 2012 GS1

New ZealandQuestions?

© 2012 GS1

New ZealandVersion control sheet only.

Date Revision notes Author

18/02/2014 V2. added mock recall details, revised slide 6

RC

25/08/2014 V2 added slide 81. webinar PPT location on web site.

RC

17/10/2014 Corrected 0800 phone option TD