Navigating Social Media for SDSU Extension

Post on 10-May-2015

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Learn to grow your business and community right where you are in this presentation, originally given to the SDSU Extension office.

Transcript of Navigating Social Media for SDSU Extension

Navigating Social Media: Be Found, Be Professional

Scott D. Meyer@9Clouds Subscribe: 9clouds.com/blog

NAVIGATING SOCIAL MEDIA

The ChallengeThe OpportunityThe Task at Hand

BrofoundersScott and John Meyer

9 CLOUDSDigital marketing & education

Improve digital literacy

Teach | Audit | Market

THE CHALLENGE

LOCAL

Education Creation

Manufacturing Marketing/Sales

THE OPPORTUNITY

Anyone, Anywhere Everyone, Everywhere

Wherever you are and whatever size you are, you can build a business.

15

Which tools to use and how to use them.

Digital literacy:

20

A Tale of Two Cities

THE TASK AT HAND

I cannot develop the economy of my

community.

I can build the foundation for the networked age.

Be Local1

WHAT YOU NEED-Website -Google Places Page (google.com/places) -Email

UNDERSTANDING SEO-Your website (On-Page - 25%)

-Everyone else’s websites (Off-Page - 75%)

ON-PAGE SEO-Choose 2-3 words that a single page will revolve around

-Use words in title, text and images

-Research related words using Google Keyword Planner

ON-PAGE SEO

OFF-PAGE SEO-Links to your site from other websites

-The more diverse and authoritative the better

-Anchor text matters

DO KEYWORDS MATTER?-95% of US internet users search every month

-37 searches per person per month

Adding your Business to Google Plus Places

Google Plus Places is your pin on the map.

Google accounts for 95% of mobile searches!

People are searching for your business online & many are looking for local places via mobile.

Search:Restaurant in Brookings, SDResults on the top of the page are from Google Plus Places. If your business has a complete profile and positive reviews, you will be at the top of the list.

Claim your Google PlaceStart here: http://www.google.com/places

After agreeing to the Google terms you will search for your business. Click the best result.

Verify your Business

Edit your Information

• short description • opening hours • categories for your business • photos or videos

Tips for a great Page

• Add photos that represent your business well • Include your logo in your photos • Keep your description short and to-the-point • Use the categories section liberally • Check your Insights to see how customers identify you

GOOGLE PLUS FOR SEARCH

GROW YOUR LIST

-Easy to subscribe

LEARN MORE

-http://9clouds.com/resources

Be Weird2

FASTEST GAME BIRD IN EUROPE

FIND YOUR WEIRDOS

WHAT YOU NEED-Optimized Content -Blog

CONTENT

Create Density3

Density Socially

Online, you’re not competing against other volunteer organizations, you’re competing against everyone.

GET FOUND (SOCIALLY)

DON’T TAKE MY WORD FOR IT

WHERE I WOULD START:Make Resources Easily Accessible: -Facebook (if you can pay; personal v prof.) -YouTube -Slideshare

If you have those down: -Pinterest -Twitter -Google+ -Instagram, etc.

Consistency is key!

CREATE YOUR TARGETS-Who is your customer?

-Where do they hangout? -What do they talk about? -What do they need to know about what you do?

ENGAGEMENT = VISIBILITY = LEADS

SEE WHO YOUR CURRENT TARGET IS ON FB

CREATE YOUR BENCHMARKS-What are your current conversion rates?

USE FACES

POST BASED ON AUDIENCE

POST BASED ON WHAT WORKS

CREATE A SCHEDULE

O = Owned W = Welcome S = Shared P = Promotion

During week use time to respond or post timely content

USE HOOTSUITE TO SCHEDULE

9clouds.com/tools

POST MORE THAN YOU THINK

WHY YOUTUBE? TOP OF THE FUNNEL VISIBILITY

1B+ } Unique visitors a month

4B HRS } Watched each month

72 HRS } Video uploaded every minute

70% } Traffic is outside the US

140 VIEWS } For every person on Earth

25% } Of views are on mobile

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WHY YOUTUBE? SEARCH VISIBILITY

http://9clouds.com/blog | Text 9CLOUDS to 68398

WHY YOUTUBE? PRODUCT/SERVICE DEMONSTRATION

http://9clouds.com/blog | Text 9CLOUDS to 68398

WHY YOUTUBE? PRODUCT/SERVICE DEMONSTRATION

Highlight a product or service

Educate and prove thought-leadership

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SLIDESHARE.NET

Shine a Spotlight4

-Participant -Donor

-Attendee

WHAT YOU NEED-Google Analytics - google.com/analytics

WHAT YOU NEED-Google Analytics/referral traffic

START AT THE BOTTOM

START AT THE BOTTOM

START AT THE BOTTOM

HOW TO DO IT:

1. Sign up for Google Analytics

2. Create a goal and value

3. Measure most valuable sources

HOW TO ASK:1. What’s our goal and value?2. What’s value of referrals?

Feed the Leaders5

OFF

THE

BOOK

Navigating Social Media: A Field Guide

9cloudsacademy.com/chamber

WHAT QUESTIONS DO YOU HAVE?

9cloudsacademy.com | 855-9CLOUDS | scott@9clouds.com