Narrative Coaching - Agile Alliance · Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip...

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Narrative CoachingScott Dunn, Agile Coach, BigVisible

Skip Angel, Principal Coach, Big Visiblescottdunn.blogspot.comTwitter: @sdunnrocket9

Monday, August 15, 2011

Talk and Tap with 2 others - recent conflict and what you did. Feedback. Heard of Narrative?

What We’ll Cover

• Context

• Where does this fit in my coaching tools?

• Scott, are you just blowin’ smoke?

• Overview

• Clinic

Monday, August 15, 2011

Narrative is the GPS for your people-skills car.

Monday, August 15, 2011

Coaching Meta-model

From Mark Kilby, based on the work done by Lyssa Adkins Monday, August 15, 2011Lyssa Agile Coaching Self Assessment Tues @ 1:30.

Coaching Meta-model

Organization Change

Facilitation

Conflict Navigator

Coach & MentorAgile

Thought Leadership

Domain Knowledge

Energy & Passion

Teaching Experience

From Mark Kilby, based on the work done by Lyssa Adkins Monday, August 15, 2011Lyssa Agile Coaching Self Assessment Tues @ 1:30.

Coaching Meta-model

From Mark Kilby, based on the work done by Lyssa Adkins Monday, August 15, 2011Lyssa Agile Coaching Self Assessment Tues @ 1:30.

Coaching Meta-model

From Mark Kilby, based on the work done by Lyssa Adkins Monday, August 15, 2011

Coaching Meta-model

Organization Change

Facilitation

Conflict Navigator

Coach & MentorAgile

Thought Leadership

Domain Knowledge

Energy & Passion

Teaching Experience

From Mark Kilby, based on the work done by Lyssa Adkins Monday, August 15, 2011

Coaching Meta-model

From Mark Kilby, based on the work done by Lyssa Adkins Monday, August 15, 2011

The Cynefin Framework

From Dave Snowden, Cognitive Edge

Monday, August 15, 2011

Pt. A to B. But college & job?

Who’s Driving?

Monday, August 15, 2011

Who’s Driving?

“You should know that [the analyze and respond mode] is the weakest response mode for building high-performance teams because it puts the coach in the driver’s seat.”Lyssa Adkins, Coaching Agile Teams(emphasis mine)

Monday, August 15, 2011

% of People Problems to Business or Technology

Business or ProcessPeople

Monday, August 15, 2011

Sample from several projects and people categorizing their problems per the Cynefin quadrants.

% of People Problems to Business or Technology

0

10

20

30

40

ComplicatedComplex

Business or ProcessPeople

Monday, August 15, 2011

Sample from several projects and people categorizing their problems per the Cynefin quadrants.

Organizational transformation begins with people transformation.

Monday, August 15, 2011

Encouragement - Stockdale Paradox: Face brutal facts, hold unwavering faith.

oaching Self Assessment

Monday, August 15, 2011

Your life events in dots. Essentialist and Discourses - even company. “We don’t say ‘difficult.’ We say ‘interesting.’”

Narrative ApproachPart 1 - The Problem: NERL

Monday, August 15, 2011

Curious questions, not leading.

Narrative Approach

• N - Name the Problem - Externalize it

Part 1 - The Problem: NERL

Monday, August 15, 2011

Curious questions, not leading.

Narrative Approach

• N - Name the Problem - Externalize it

• E - Effects of the Problem are Mapped

Part 1 - The Problem: NERL

Monday, August 15, 2011

Curious questions, not leading.

Narrative Approach

• N - Name the Problem - Externalize it

• E - Effects of the Problem are Mapped

• R - Results of the Problem? Evaluate those Effects

Part 1 - The Problem: NERL

Monday, August 15, 2011

Curious questions, not leading.

Narrative Approach

• N - Name the Problem - Externalize it

• E - Effects of the Problem are Mapped

• R - Results of the Problem? Evaluate those Effects

• L - Like the Results? Justify it - Why or Why Not?

Part 1 - The Problem: NERL

Monday, August 15, 2011

Curious questions, not leading.

Name the Problem

Monday, August 15, 2011

The Person’s Not the Problem. The Problem’s the Problem. Do drawing of anger.

Map the Effects of the Problem

Monday, August 15, 2011

Skit with Skip interviewing Anger

Results - Evaluate the Effects

Monday, August 15, 2011

Time CEO Jack Griffin “leadership style & approach didn’t mesh”. He lasted only 5 months.

Like the Effects?

Monday, August 15, 2011

Ownership. Responsibility. You want them to say “I failed” instead of you telling them they failed.

Narrative ApproachPart 2 - The Solution

Strengthen or Thicken:

Monday, August 15, 2011

Preferred stories. Letters (email, documents) from coach or client, notes, drawings, collaborative circles, brainstorming, lists, tasks. Per current science, this narrative work becomes their reality.

Narrative Approach

• Counter Stories - “When have you not lost your temper in similar situations?”

Part 2 - The Solution

Strengthen or Thicken:

Monday, August 15, 2011

Preferred stories. Letters (email, documents) from coach or client, notes, drawings, collaborative circles, brainstorming, lists, tasks. Per current science, this narrative work becomes their reality.

Narrative Approach

• Counter Stories - “When have you not lost your temper in similar situations?”

• Restorying - “What would you have to do to get there?”

Part 2 - The Solution

Strengthen or Thicken:

Monday, August 15, 2011

Preferred stories. Letters (email, documents) from coach or client, notes, drawings, collaborative circles, brainstorming, lists, tasks. Per current science, this narrative work becomes their reality.

http://www.redbubble.com/people/jbguess

Monday, August 15, 2011

Class walkthrough with Goldilocks. What was the problem? Effects? Results?

Clinic

• Instructions are being handed out.

• Form groups of three

• 8 minute sessions. You’ll each play 3 roles: Person with problem, Coach, Observer.

• Coach will use questions on handout as a guide.

Monday, August 15, 2011

Monday, August 15, 2011

Jan 2007 TIME article on Harvard Medical School. Image is the growth in the motor cortex of both actual and imagined piano practice. Also UCLA on OCD - 2/3 in 10 wks, narrative sampling scans showed same results as prescribed drugs.

Monday, August 15, 2011

Giveaways. Questions.

Many never reach their full potential

without someone else helping them

overcome a personal challenge.

scottdunn.blogspot.comTwitter: @sdunnrocket9

Monday, August 15, 2011