Narrative Coaching - Agile Alliance Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip...

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Transcript of Narrative Coaching - Agile Alliance Narrative Coaching Scott Dunn, Agile Coach, BigVisible Skip...

  • Narrative Coaching Scott Dunn, Agile Coach, BigVisible

    Skip Angel, Principal Coach, Big Visible scottdunn.blogspot.com Twitter: @sdunnrocket9

    Monday, August 15, 2011

    Talk and Tap with 2 others - recent conflict and what you did. Feedback. Heard of Narrative?

    http://scottdunn.blogspot.com http://scottdunn.blogspot.com

  • What We’ll Cover

    • Context

    • Where does this fit in my coaching tools?

    • Scott, are you just blowin’ smoke?

    • Overview

    • Clinic

    Monday, August 15, 2011

  • Narrative is the GPS for your people-skills car.

    Monday, August 15, 2011

  • Coaching Meta-model

    From Mark Kilby, based on the work done by Lyssa Adkins Monday, August 15, 2011 Lyssa Agile Coaching Self Assessment Tues @ 1:30.

  • Coaching Meta-model

    Organization Change

    Facilitation

    Conflict Navigator

    Coach & Mentor Agile

    Thought Leadership

    Domain Knowledge

    Energy & Passion

    Teaching Experience

    From Mark Kilby, based on the work done by Lyssa Adkins Monday, August 15, 2011 Lyssa Agile Coaching Self Assessment Tues @ 1:30.

  • Coaching Meta-model

    From Mark Kilby, based on the work done by Lyssa Adkins Monday, August 15, 2011 Lyssa Agile Coaching Self Assessment Tues @ 1:30.

  • Coaching Meta-model

    From Mark Kilby, based on the work done by Lyssa Adkins Monday, August 15, 2011

  • Coaching Meta-model

    Organization Change

    Facilitation

    Conflict Navigator

    Coach & Mentor Agile

    Thought Leadership

    Domain Knowledge

    Energy & Passion

    Teaching Experience

    From Mark Kilby, based on the work done by Lyssa Adkins Monday, August 15, 2011

  • Coaching Meta-model

    From Mark Kilby, based on the work done by Lyssa Adkins Monday, August 15, 2011

  • The Cynefin Framework

    From Dave Snowden, Cognitive Edge

    Monday, August 15, 2011

    Pt. A to B. But college & job?

  • Who’s Driving?

    Monday, August 15, 2011

  • Who’s Driving?

    “You should know that [the analyze and respond mode] is the weakest response mode for building high-performance teams because it puts the coach in the driver’s seat.” Lyssa Adkins, Coaching Agile Teams (emphasis mine)

    Monday, August 15, 2011

  • % of People Problems to Business or Technology

    Business or Process People

    Monday, August 15, 2011

    Sample from several projects and people categorizing their problems per the Cynefin quadrants.

  • % of People Problems to Business or Technology

    0

    10

    20

    30

    40

    Complicated Complex

    Business or Process People

    Monday, August 15, 2011

    Sample from several projects and people categorizing their problems per the Cynefin quadrants.

  • Organizational transformation begins with people transformation.

    Monday, August 15, 2011

    Encouragement - Stockdale Paradox: Face brutal facts, hold unwavering faith.

  • oaching Self Assessment

    Monday, August 15, 2011

    Your life events in dots. Essentialist and Discourses - even company. “We don’t say ‘difficult.’ We say ‘interesting.’”

  • Narrative Approach Part 1 - The Problem: NERL

    Monday, August 15, 2011

    Curious questions, not leading.

  • Narrative Approach

    • N - Name the Problem - Externalize it

    Part 1 - The Problem: NERL

    Monday, August 15, 2011

    Curious questions, not leading.

  • Narrative Approach

    • N - Name the Problem - Externalize it

    • E - Effects of the Problem are Mapped

    Part 1 - The Problem: NERL

    Monday, August 15, 2011

    Curious questions, not leading.

  • Narrative Approach

    • N - Name the Problem - Externalize it

    • E - Effects of the Problem are Mapped

    • R - Results of the Problem? Evaluate those Effects

    Part 1 - The Problem: NERL

    Monday, August 15, 2011

    Curious questions, not leading.

  • Narrative Approach

    • N - Name the Problem - Externalize it

    • E - Effects of the Problem are Mapped

    • R - Results of the Problem? Evaluate those Effects

    • L - Like the Results? Justify it - Why or Why Not?

    Part 1 - The Problem: NERL

    Monday, August 15, 2011

    Curious questions, not leading.

  • Name the Problem

    Monday, August 15, 2011

    The Person’s Not the Problem. The Problem’s the Problem. Do drawing of anger.

  • Map the Effects of the Problem

    Monday, August 15, 2011

    Skit with Skip interviewing Anger

  • Results - Evaluate the Effects

    Monday, August 15, 2011

    Time CEO Jack Griffin “leadership style & approach didn’t mesh”. He lasted only 5 months.

  • Like the Effects?

    Monday, August 15, 2011

    Ownership. Responsibility. You want them to say “I failed” instead of you telling them they failed.

  • Narrative Approach Part 2 - The Solution

    Strengthen or Thicken:

    Monday, August 15, 2011

    Preferred stories. Letters (email, documents) from coach or client, notes, drawings, collaborative circles, brainstorming, lists, tasks. Per current science, this narrative work becomes their reality.

  • Narrative Approach

    • Counter Stories - “When have you not lost your temper in similar situations?”

    Part 2 - The Solution

    Strengthen or Thicken:

    Monday, August 15, 2011

    Preferred stories. Letters (email, documents) from coach or client, notes, drawings, collaborative circles, brainstorming, lists, tasks. Per current science, this narrative work becomes their reality.

  • Narrative Approach

    • Counter Stories - “When have you not lost your temper in similar situations?”

    • Restorying - “What would you have to do to get there?”

    Part 2 - The Solution

    Strengthen or Thicken:

    Monday, August 15, 2011

    Preferred stories. Letters (email, documents) from coach or client, notes, drawings, collaborative circles, brainstorming, lists, tasks. Per current science, this narrative work becomes their reality.

  • http://www.redbubble.com/people/jbguess

    Monday, August 15, 2011

    Class walkthrough with Goldilocks. What was the problem? Effects? Results?

    http://www.redbubble.com/people/jbguess http://www.redbubble.com/people/jbguess

  • Clinic

    • Instructions are being handed out.

    • Form groups of three

    • 8 minute sessions. You’ll each play 3 roles: Person with problem, Coach, Observer.

    • Coach will use questions on handout as a guide.

    Monday, August 15, 2011

  • Monday, August 15, 2011

    Jan 2007 TIME article on Harvard Medical School. Image is the growth in the motor cortex of both actual and imagined piano practice. Also UCLA on OCD - 2/3 in 10 wks, narrative sampling scans showed same results as prescribed drugs.

  • Monday, August 15, 2011

    Giveaways. Questions.

  • Many never reach their full potential

    without someone else helping them

    overcome a personal challenge.

    scottdunn.blogspot.com Twitter: @sdunnrocket9

    Monday, August 15, 2011

    http://scottdunn.blogspot.com http://scottdunn.blogspot.com