Multi-Generational Workforce

Beth Miller, Executive Velocity

Agenda

The Generations Tailoring Management Team Impact

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Generations in the Workplace (in millions)

Traditionalists (<1946)

Baby Boomers (1946-1964)

Gen X (1965-1979)

Gen Y or Millenials (1980-2000)

020

4060

80

1 77

55 80

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What influenced the generations?

Key Points in History

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Historical Events

Traditionalist- Great Depression, WWII, FDR

Boomers- civil rights, Vietnam War, space travel, television

Gen Xers - Berlin Wall, AIDS, Desert Storm, MTV

Gen Yers - internet, school violence, Clinton affair, 9/11

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What events have contributed to your filters as a leader? How could they impact your leadership style?

Leadership

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Performance Management Communications Leadership Styles

Rewards Work Schedule

Recognition Values and Purpose

Learning Styles

Generational Preferences

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What assumptions may you make about specific generations that could lead to team conflict? Leadership

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Individuals vs. Generational Preferences

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Tailoring Your Management

Communications Performance Management Recognition Rewards

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Common Areas of Conflict

Choosing when and where to work

Communication among team members

Planning and scheduling

Accessing information and learning

Harvard Business Review

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… the Generations to Increase Team Performance

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Finding Connections, Similarities

Pairing different generations to explore similarities

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Valuing Diversity

Exploration scenario: Designed to explore communication and technology preferences

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Bridge Gaps

Create mentor pairs

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Success stories within organization

Identify Best Practices

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» Generations are groups, not individuals

» All generations need attention

» Generations can learn from each other

Key Ideas

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Unlocking Generational Codes Anna Liotta Generations Inc: From Boomers to Linksters- Managing the Friction Between Generations at Work Megan Johnson and Larry Johnson Generation Blend: Managing Across the Technology Age Gap Rob Salkowitz Harvard Business Review Blog - various articles by Tammy Erickson

Resources

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Beth Miller beth.miller@executive-velocity.com 404.451.3726 @SrExecAdvisor @shrmatl