Post on 02-Feb-2021
MPLS PARKING METER PROJECT
GROUP 3 PETER, ALLISON, THOMAS, JEREMY, ADAM, TRUNG, SAURAV
OVERVIEW
LOVE/HATE
OBSERVATIONS
PROPOSAL
EXISTING APP
PERSONAS
PROCESS
LOW FIDELITY TEST
TEST RESULTS
FINAL PROTYPE
LOVE/HATE
Waiting in line
Lose receipt
Can’t remember #
Can’t view leftover time
DOWNTOWN METER OBSERVATIONS
Wide range of users
Some didn’t bother to pay
Everyone used credit cards
Only 1 person used coins
Didn’t remember #’s
Didn’t know what to do with reciepts
Transactions took an average of 1 min
DELIVERABLE PROPOSAL
NEW MPLS PARKING APP
City-wide
Ages 17-45
Frequent meter users
Save time
Eliminate trips to kiosk
Includes history of reciepts
Add time from phone
View remaining time
EXISTING APP
PROBLEMS ConfusingJust Northern Loop“Zones” featureFeesNot user-friendlyDoesn’t save reciept
GOOD CONCEPT, BUT THEY CHARGE AN EXTRA $.25 TO FILL THE METER FROM THE PHONE, THAT’S BULL****!
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PERSONAS
Wendy, 453 KidsNeeds info quickly (kids waiting in car)Wants to add more time between eventsHonda OdysseyWoodbury, MN
Zach, 23YoungEmbraces technologyLoves to experience city Trys new restaurantsMeets friends downtownU of M campus
Collin, 30 Downtown WorkerRunning late to work, Wants to pay meter while walking, Gets stuck at work but need to add money to meterSt. Louis Park
PAPER PROTOTYPE
MAPPING PAPER PROTOTYPES
LOW FIDELITY TEST
TEST RESULTS
WHAT WE FOUND
LIMITATIONS WITH PAPER
USERS DESIRED CONFIRMATION/FEEDBACK
SCROLLING VS. KEYBOARD
POTENTIAL CHANGES
ADD HOME BUTTON
ORDER OF INPUT
INCREASE PREDICTABILITY
USE OF COLOR
PUSH NOTIFICATION WARNINGS
FINAL PROTOTYPE/DELIVERABLE
WHY IS IT SUCCESSFULL?
FREE TO USE
STREAMLINED
ONLY THE NECESSARY FEATURES
MPLS PARKING
HOME SCREEN
MPLS PARKING
TIME/TOTAL
4:48 PM 4:4 8 PM
|
4:48 PM 4:4 8 PM
$2.25
4:48 PM 4:4 8 PM
TIME REMAINING
4:48 PM 4:4 8 PM
PAYMENT/MAP
4:48 PM 4:4 8 PM4:48 PM 4:4 8 PM4:48 PM 4:4 8 PM
FUTURE TESTING
APP
APP VS. METER
Determine average amount of time it takes to complete a transaction using the app
Can they use the app effectively while walking?
Can they pay for parking before they get outof the car?
Assign each method to an individual in order to compare times and observations.
BUILDING AWARENESS
Put on existing parking meter stations around the city
make use of the urban environment/backdrop
Use public transportation as a “vehicle” to deliver message
SAVE TIME!
CHECK OUT THE APP!
STICKERS
ADVERTISE
THANK YOU!