Post on 08-Jul-2020
ObjectivesfortheDay• Iden5fiedwhoweneedandwanttoconnectwithaninfluenceinourownorganisa5onandhealthandsocialcareeconomytobuildculturesofR&I.
• Bemoreawareofourusualinfluencingstyle,itsstrengthsandweaknesses
• Furtherdevelopedourinfluencingskillsandbemoreawareofhowtoflexthestylesweemploywithdifferentstakeholders
• UnderstandmoreabouttheworkandroleoftheAHSN• Agreedournextsteps
Developinganursingmidwives&AHPstrategyVideointerviewwithProfAngelaTod,PreviouslyatUniversityofManchester/CMFT
Researchcapability
1.Individuals
2.Teams
3.Organisa5ons
4.Networks&supportunits
Structurallevelsofresearchdevelopmentac5vity
BMCFamilyPrac5ce2005JoCooke
Levelsofintervention
Level Interven*ons
Individual PDP,supportforfellowships,
Team Co-produc5onofknowledge(workingonjointproject),developingtheteamculture
Organisa5ons Mentorshipscheme,networkswithinorganisa5on,visibilityofsupportforR7I
Supraorganisa5on
Principlesofresearchcapabilitybuilding
1. Skills&confidencebuilding(training&opportunitytoapplyskills)
2. Developinglinkages&partnerships(HEI,industry,interprof.)
3. Ensuringresearchisclosetoprac5ce(serviceuserandproviderperspec5ves)
4. Developingappropriatedissemina5on
5. Investmentsininfrastructure
6. Buildingsustainabilityandcon5nuity
BMCFamilyPrac5ce2005JoCooke
HealthcareLeadershipModelTheHealthcareLeadershipModelismadeupofninebehaviouraldimensions:
• Inspiringsharedpurpose• Sharingthevision• Leadingwithcare• Evalua5nginforma5on• Connec5ngourservice• Engagingtheteam• Holdingtoaccount• Developingcapability• Influencingforresults*
InCluencingforresults
Whatitis:• Decidinghowtohaveaposi5veimpactonotherpeopleregardingR&I
• Buildingrela5onshipstorecogniseotherpeople’spassionsandconcernsaboutR&I
• Usinginterpersonalandorganisa5onalunderstandingtopersuadeandbuildcollabora5onaroundR&I
ProCicient
Adap5ngmyapproachtoconnectwithdiversegroupsaroundR&I
• DoIadaptmycommunica5ontotheneedsandconcernsofdifferentgroupsregardingR&I?
• DoIusestories,symbolsandothermemorableapproachestoincreasemyimpact?
• DoIcheckthatothershaveunderstoodmeregardingR&I?• DoIcreateformalandinformaltwo-waycommunica5onchannelssoIcanbemorepersuasive?
Strong
Developingcollabora5veagendasandconsensus• DoIuse‘networksofinfluence’todevelopconsensusandbuy-inaboutR&I?
• DoIcreatesharedR&Iagendaswithkeystakeholders?
• DoIuseindirectinfluenceandpartnershipsacrossorganisa5onstobuildwidesupportformyR&Iideas?
• DoIgiveandtake?
Researchcapability
1.Individuals
2.Teams
3.Organisa5ons
4.Networks&supportunits
Skills&conf Con5nuity
BMCFamilyPrac5ce2005JoCooke
InCluencingOthers
• Howimportantisthistoyou(regardingR&I)?
• Inwhatsitua5onsdoyouneedtobeinfluen5al?
• Whatissues,problemsorfrustra5onscanoccur?
• Whatdoyouneedinordertobeinfluen5al?
Whatdowemeanbyin#luencing?
• Gehngotherpeopletodowhatyouwantthemtodo.• • Changingotherpeoples’behaviourthroughpersuasion.
• Influencemaybeimplicitandunrecognisedbythepartybeinginfluenced.
TopOverload SuckItUp Burdened
BokomDisregard HoldThemResponsible Oppressed
MiddleCrunch SlideinBetween Torn
Customer RighteouslyNeglect HoldITResponsible Screwed
Condition Response Experience
CenterRing• Increasedawareness/empathy/understanding• Don’ttakeitpersonally• Stayfocused• Don’tgethookedby“Stuff”• Bestrategic--takeothers’worldsintoaccount
• Easetheircondi5on• Partnership
Iloseyouwin(martyr)
ACCOMODATION
Iwinyouwin(asser*ve)
COLLABORATION
Iloseyoulose(cynical)
APATHY/WITHDRAWAL
Iwinyoulose(aggressive/bullying)
COMPETITION
Imeetmyneeds-courage
Imeetyourneeds-concern
Promo*ngstyleInfluencethroughcommonvision
Dominantrisktaker/proac5ve
Facilita*ngstyleInfluencethroughpar5cipa5on+co-opera5on
Unassumingriskavoider-goesalongwith
ControllingstyleInfluencesthroughrewardandpressure
Contained-doesnotshowemo*on,taskorientated,says“Ithink”
Expansive-showsemo*on,peopleorientated,says“Ifeel”
Analy*calstyleInfluencesthroughlogicalpersuasion
Promo*ngstyleBuildstrustbyopennessMakesbolddecisionsDominantandemo5onal
Dominantrisktaker/proac5ve
Facilita*ngstyleBuildstrustbyacceptanceMakesdecisionswithreferencetootherpeopleUnassumingandemo5onal
Unassumingriskavoider-goesalongwith
ControllingstyleBuildstrustbycongruencyMakesbalanceddecisionsDominantandnonemo5onal
Contained-doesnotshowemo5on,taskorientated,says“Ithink”
Expansive-showsemo5on,peopleorientated,says“Ifeel”
Analy*calstyleBuildstrustbyreliabilityMakesdecisionscarefullyanerdetailsstudied.Unassumingandnonemo5onal
Promo*ngstyleShowinterestin:• Broadbrush• VisionandFuture• Innova5onAllownewideas,limelight+futureinvolvement
Dominantrisktaker/proac5ve
Facilita*ngstyleShowinterestin:• People• Personalaken5on• TheTeamAllowtobehelpful,co-opera*ve,talkaboutpeopleUnassumingriskavoider-goesalongwith
ControllingstyleShowinterestin:• Results• Achievement• GoalsAllowindependentdecisions,demonstra*onofachievement,totalkaboutresults
Contained-doesnotshowemo5on,taskorientated,says“Ithink”
Expansive-showsemo5on,peopleorientated,says”Ifeel”
Analy*calstyleShowinterestin:• Facts+figures• Pastperformance• Detail+knowledgeAllowtoanalyse,showfigures,demonstrateknowledge,preparemee*ngs
Toincrease“Dominant”• Pickuppace• Speakandmovemorequickly• Ini5ateconversa5ons• Usedirectstatements• Communicatewithintensity• Actonjudgement• Challenge/disagree• Increaseeyecontact
Todecrease“Dominant”• Slowdown• Talkandmovemoreslowly• Seekandacknowledgeviewsofothers• Sharedecisionmaking• Pausee.g.indiscussions• Refrainfromcri5cism+challenge• Moderatewordsusedindisagreements• Nego5ateandfacilitate• Don’tpush• Reduceeyecontact
Toincrease“Openemo5onal”• Sharefeelings• Respondtoothersfeelings• Paypersonalcompliments• Usefriendlylanguage• Take5metodeveloprela5onship• Loosenup
Todecrease“Openemo5onal”• Getrighttotask• Keeplogical+factual• Keeptoagenda• Limitenthusiasm+physicality
Promo*ngstyle Facilita*ngstyle
Controllingstyle Analy*calstyle
StepstoSuccessfulInCluencing• Credibility-e.g.skills,research,qualifica5ons
• Establishtheirneeds
• Matchtheirneeds
• Proof/evidenceforwayforward
• Firststep-agreeandtake
Owl,fox,donkey,sheep(SimonBaddleyandKimJames)
Politically Clever (fox) Psychological Game Playing
Aware Wise (owl) Acting with Integrity
Politically
Innocent (sheep) unaware
Inept (Donkey)
Google+Groups
• Whatareyoutakingawaytoday?• Whodoyouwant/needtoinfluence?• Whatwillhelporsupportthis?• Howmightyouusesocialmediae.g.Google+tofacilitatethese?
• What’syourcommitmenttoconnec5ngbeforenextworkshop?