Microsoft Office 365: Simple Domain Migration Live!

Session Objectives and Takeaways

Session Objective(s): Overview of the migration space and the available toolsExplain and demonstrate Exchange Migration tools in Office 365

Cut-Over EMStaged EM

Key TakeawaysOffice 365 provides out of the box online migrations tool that are simple to use

Read case studies and documentation

1. Plan 2. Prepare

Add and Verify SMTP domains

DNS Administration

Deployment PlanStages

Configure On Premise

3. Migrate 4. Decommission

DEPLOYMENT PLAN

Migration solution is part of the plan

Source Server

ExchangeIMAPLotus NotesGoogle

Size

LargeMediumSmall

Identity Management

On-PremiseSingle Sign-OnOn-Cloud

Hybrid

HybridNo Hybrid

Provisioning

DirSyncBulk ProvisioningNSPI Provisioning

Deployment PlanFactors

IMAP migration

Exchange

migration

Staged

migration

Hybrid

Exchange 5.5 X

Exchange 2000 X

Exchange 2003 X X X X

Exchange 2007 X X X X

Exchange 2010 X X X

Notes/Domino X

GroupWise X

Other X

* Additional options available with tools from migration partners

Deployment PlanChoices to fit your organization

Mig

ratio

nH

ybrid

IMAP migrationSupports wide range of e-mail platformsE-mail only (no calendar, contacts, or tasks)

Cut-Over Exchange migration (C-EM)Good for fast, cutover migrationsNo server required on-premises

Staged Exchange migration (S-EM)No server required on-premisesIdentity federation with on-premises directory

Hybrid deployment (MRS)Manage users on-premises and online

Enables cross-premises calendaring, smooth migration, and easy off-boarding

Today’s Focus

How to pick an Exchange migration solution?

1 150 5,000 25,000

Organizational Size in Users

C-EM

S-EM

MRS

Mig

ratio

n S

olu

tion

s

<1 Week 2 Weeks 3 Weeks Several Months

Co-existence

None Mailflow/GalSync Free/Busy, Archive in Cloud

Time For Migration including Planning

Office 365: Creating Custom Plans (Onboarding Wizard)

Demo

IT Pro ExperienceCutover Exchange Migration (CEM)

Cutover Exchange Migration

CapabilityNo on-premise deployment requiredMigration from Exchange Server 2003 and greaterOn-premise or hosted systemsIntegrated Provisioning High fidelity migrations - Mail, calendar, tasks and many more

RequirementOrganization should be less than 1000 in sizeOutlook Anywhere serviceIdentity management in the cloud

ObjectiveA simple Exchange migration solution for small and medium businesses to move to Office 365

Deployment PlanPlan

Read case studies and documentation

1. Plan 2. Prepare

Add and Verify SMTP domains

DNS Administration

Configure On Premise

3. Migrate 4. Decommission

Plan

Read a few case studiesRead Documentation on help.outlook.comDecide when you want to kick-off the migrationsCreate the deployment plan

Internet

Deployment PlanPrepare

Read case studies and documentation

1. Plan 2. Prepare

Add and Verify SMTP domains

DNS Administration

Configure On Premise

3. Migrate 4. Decommission

Prepare

Public third party CA Issued certificateEnable Outlook AnywhereCreate Migration Admin Mailbox (i.e. migAdmin)Permissions

For Hosted Scenarios, give full access to miguser on all the mailboxes to be migratedFor on-premises, give receive-as access to miguser . This can be done at the DB scope

Internet

Deployment PlanMigrate

Read case studies and documentation

1. Plan 2. Prepare

Add and Verify SMTP domains

DNS Administration

Configure On Premise

3. Migrate 4. Decommission

Migration Flow

Provision users, groups, mailboxesetc. through NSPI

Initial SyncMigrate All Mailboxes

Switch User to Cloudthrough MX Record

New Migration License UsersIncremental Sync

Every 24 hrs

Migration FlowNew Batch Exchange

Online

MX Record:On Premise

Internet

Migration FlowProvision

Creat

e us

ers,

grou

ps, c

onta

cts

Exchange Online

MX Record:On Premise

Internet

Migration FlowInitial Sync

Initia

l Syn

c

Exchange Online

MX Record:On Premise

Internet

Migration FlowGet-MigrationBatch

Initia

l Syn

c

Exchange Online

MX Record:On Premise

Internet

Migration FlowGet-MigrationBatch

Migration FlowAdmin Migration Reports

Migration FlowIncremental Sync

Incremental sync happens every 24 hrs

Incremental sync is throttled

Incr

emen

tal

Sync

Exchange Online

MX Record:On Premise

Internet

Migration FlowSwitch to Cloud Exchange

Online

MX Record:Cloud

Internet

Update MX Record with the below information

Migration FlowUsers to Office 365 Exchange

Online

MX Record:Cloud

Internet

Migration FlowComplete-Migration Exchange

Online

MX Record:Cloud

Internet

One more

incremental s

ync

One final sync before completing the migration

Deployment PlanDecommission

Read case studies and documentation

1. Plan 2. Prepare

Add and Verify SMTP domains

DNS Administration

Configure On Premise

3. Migrate 4. Decommission

Cutover Exchange Migration

IT Pro ExperienceStaged Exchange Migration (SEM)

Staged Exchange Migration

RequireDirectory sync

ObjectiveA simple Exchange migration solution for medium and large size organizations

CapabilityMigration from Exchange Server 2003 and Exchange 2007 only.Migrate in batches High fidelity migrations - Mail, calendar, tasks and many more

Deployment PlanMigrate

Read case studies and documentation

1. Plan 2. Prepare

Add and Verify SMTP domains

DNS Administration

Configure On Premise

3. Migrate 4. Decommission

Migration Flow

New BatchSwitch User to

Cloud by setting target address

Initial SyncMigrate mailboxes

in batchesLicense

Migration Flow New Batch Exchange

Online

MX Record:On Premise

Internet

Migration FlowSwitch Users in Batch to Cloud

Exchange Online

MX Record:On Premise

Internet

Initial S

ync

NOTE: Customers are migrated to the cloud once you start the migration batch

Migrate users in batches as many times as needed

Migration FlowUsers in Batch Move to Office 365 Exchange

Online

MX Record:On Premise

Internet

Initial S

ync

NOTE: Customers are migrated to the cloud once you start the migration batch

Migration FlowGet-MigrationBatch Exchange

Online

MX Record:On Premise

Internet

Initial S

ync

Migration FlowAdmin Migration Reports

Migration FlowUpdate MX Record Exchange

Online

MX Record:On Premise

Internet

Migrate users in batches as many times as needed

Once you are done update the mx record and complete the migration

IT Pro ExperienceExchange MigrationMailbox COPY Algorithm

CONTACTS

CALENDAR

TASKS

NOTES

INBOX

SENT ITEMS

OTHERS

2

CONTACTS

CALENDAR

TASKS

NOTES

INBOX

SENT ITEMS

OTHERS

2

Mailbox CopyInitial Sync

Mirror Folder Structure first

In each of the folders, we copy latest first

Source Mailbox Target Mailbox

CONTACTS

CALENDAR

TASKS

NOTES

INBOX

SENT ITEMS

OTHERS

2

CONTACTS

CALENDAR

TASKS

NOTES

INBOX

SENT ITEMS

OTHERS

2

Mailbox CopyIncremental Sync

We will Sync the difference in incremental syncWe will add new mail and folders

We will delete mails and folder

Source Mailbox Target Mailbox

IT Pro ExperienceWhat Isn’t and is migrated?

Not MigratedSecurity Groups

Not MigratedDynamic Distribution Lists (DDL)

Not MigratedDumpster 1.0

Not MigratedSend-As Permissions

Migrated

IT Pro ExperienceTroubleshooting TIPS

Troubleshooting

Scenarios PerformanceConnectivity Issues

Not Viable CA Cert Unable to set target address

User Content Not MigratedLarge MessagesBad Item

Troubleshooting PerformanceMigration Throughput

Internet

ExchangeOnlineOne knob to control them all

- MaxConcurrentMigrationsLimiting Factors

Source ServersDisk SpindlesNetwork

Troubleshooting PerformanceHow to Identify

Variable Observation tool

CPU \Processor(_total)\% Processor Time

Memory \Memory\Available MBytes \Memory\Page Faults/sec

Disk IO PhysicalDisk(*)\Current Disk Queue Length

Network Bandwidth \Network Interface(*)\Bytes Sent/sec\Network Interface(*)\Bytes Total/sec\Network Interface(*)\Current Bandwidth

Latency

Troubleshooting PerformanceFix – Increase Concurrency

Internet

ExchangeOnline

Increase the concurrency to an acceptable level

Troubleshooting PerformanceFix – Load Balance

Internet

ExchangeOnline

Ensure that batch contains mailboxes from multiple source servers

Troubleshooting Connectivity

Troubleshooting Connectivity

Enter migration Admin credentials

Troubleshooting Connectivity

Notice Auto discover is failing

Troubleshooting Connectivity

Wrong ExternalHostName. Should have been semmigration.info

Troubleshooting Connectivity

Enter migration Admin credentials

Troubleshooting Connectivity

Ensure SAN name contains domain name, autodiscover name , internal domain name

Troubleshooting Connectivity

Troubleshooting ConnectivityUnable to Set TargetAddress

Are you migrating from Exchange 2010 or Exchange 2010 Sp1 with SSEM ? This is not supportedAdd-ADPermission -Identity "CN=Users,DC=WOMYHV-dom,DC=extest,DC=microsoft,DC=com" -User migAdmin -AccessRights WriteProperty -Properties TargetAddress -InheritanceType SelfAndChildren”

INBOX INBOX

Troubleshooting: User Content Not MigratedLarge Messages

Skipped Item Count +=1

Source Mailbox Target Mailbox

Max Email Message size is 25 MB

Troubleshooting: User Content Not MigratedBad Messages

INBOX INBOX

Source Mailbox Target Mailbox

Skipped Item Count +=1

Troubleshooting Internal Errors

Typically target side errors.Retry MigrationIf it still persists, please contact support

W ExperienceSteps to Take Post Migration

End-User Experience – Outlook after Migration

End-User Experience – First logon

Installs Connector

End-User Experience – Remove account

End-User Experience – Create new Profile and Resync OST

Migrated but needs fixing - Outlook Rules

End-User need to edit the rule and fix the folder references

Migrated but needs fixing - Outlook Rules

End-User need to edit the rule and fix the folder references

Migrated but needs fixing– Quick Steps

End-User need to fix the quick step

Migrated but needs fixing– Search Folders

End-User needs to recreate the search folder