Post on 21-Apr-2017
By Prof Waswa Balunywa
Managing in a Changing Economic Environment: The Insurance PerspectiveBy Prof Waswa Balunywa
By Prof Waswa Balunywa
Paper FormatWhat is changing?Changes in the insurance
industryDrivers of changeDrivers of change in the
insurance industryManaging the changeThe change modelsChange skills
By Prof Waswa Balunywa
What is ChangingPopulationPeopleTechnologyCultureProductsEverything is changing
By Prof Waswa Balunywa
Changes in the Insurance IndustryNature of riskThe skill setThe financial sectorThe population/consumer needsTechnological changesRegulation and compliance lawsFinancial reporting
By Prof Waswa Balunywa
Drivers of ChangeTechnologyCompetitionMacro economic policiesTalent and skillsLaws, rules and regulationsleadership
By Prof Waswa Balunywa
Drivers of Change in the Insurance IndustryNature of riskTechnological changesCompetitive pressuresRegulations Customer experience
By Prof Waswa Balunywa
Managing the Change/Change Models
Muddling through
Strategic planning
Organizational Development
Change orchestration
By Prof Waswa Balunywa
Change OrchestrationVisionSharing a visionAdopt new rulesAdopt new technology
By Prof Waswa Balunywa
Vision The dream, seeing differentThe challenge, the decision to
succeedThe passion, the interest and
love to achieveUnfortunately you have no
choice, you have to play the game
By Prof Waswa Balunywa
Sharing the VisionGenerate ideas and sell themPurposeful search for changeChallenge othersGet commitment of others
By Prof Waswa Balunywa
New RulesIf it works, its obsoletePast success is your worst enemyLearn to fail firstFree your imaginationFocus on your customers’ future needsHave a new big pictureSolve tomorrow’s predictable problem
todayReinvent yourself and reinvent your
organization
By Prof Waswa Balunywa
New TechnologiesExpert systemSocial mediaDistributed computingRobotics Fuzzy logic
By Prof Waswa Balunywa
Effects of Technology on the Way we LiveInternetEmail Paperless officeEase of travelLaser technologyModern housing and transportGenetic foodReady made foodMicrowave oven
By Prof. Waswa Balunywa
Risk ManagementIt’s the readiness and
effectiveness toReadiness and effectiveness to
manage riskApproaches to managing a
contingent risk management
By Prof. Waswa Balunywa
Business StrategyImproving the customer
experienceManaging informationMergers and acquisitions
By Prof. Waswa Balunywa
Operations Transforming billing and
paymentsImproving the claims functionMonitor technological change in
industry
By Prof. Waswa Balunywa
Financial ReportingReadiness for the new standard
valuation lawsReadiness for principles based
reservesInsurance contracts exposure
By Prof. Waswa Balunywa
ComplianceWhat are the laws in place?TaxCompany actSpecific laws in the industryProcurement
By Prof Waswa Balunywa
Skills needed for changeAnalytical skillsIT skillsCommunication skillsLeadership skills
By Prof Waswa Balunywa
The winning / Changing OrganizationA visionary organization/ DreamsWalk the talkFocus on customersAdopt technology/ innovationContinuously reinvent the
organization