Extension User Guide

V. 1.0.0

Abandoned Cart Followup

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Extension User Guide

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Table of Contents OVERVIEW………………………………………………………………………………………3 EXTENSION FEATURES………………………………………………………………………..4 HOW TO INSTALL………………………………………………………………………………5 CONFIGURATION……………………………………………………………………………….9 UNINSTALL……………………………………………………………………………………..14 HELP / SUPPORT……………………………………………………………………………..15

Extension User Guide

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OVERVIEW Abandoned Cart Followup Magento Extension enables users to send a reminder email to the customers who added a product to the cart but did not purchase. Store owners can leverage the advantage of this extension to increase sales.

Extension User Guide

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Features

• Allows user to send reminder mail for abandoned cart products.

• Requires no manual configuration

• Easy installation

• Meets Magento programming guidelines

• 100% open source

Extension User Guide

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Installation Steps 1. Clear the store cache under var/cache and all cookies for your store domain.

2. Disable compilation for Magento 1.4+. Log into Magento Admin Panel and

go to System → Tools → Compilation and disable the compilation.

Be sure that the Compilation Сode is disabled (System->Tools --

>Compilation)

Extension User Guide

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Installation Steps 3. Disable JS & CSS merging

Navigate to System->Configuration->Developer Tab and disable "Merge

css / js". We suggest that you enable error reporting.

Extension User Guide

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Installation Steps 4. Upload file manually

If you use a different from default theme - be sure to rename app/design/frontend/default/default and skin/frontend/default/default folders to your store's values. Using your FTP client upload content to your store root.

Extension User Guide

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Installation Steps 5. Clear Cache

Then navigate to System->Cache Storage Management and and clear

Cache.

Do select and Refresh it by pressing submit button

6. Log out then log back in to your admin panel.

Extension User Guide

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Configuration

Site Level Configuration • Go to the System >> Configuration >>Brainvire >>Abandonedcartsfollowup Followup Email Settings. • Click on “Abandonedcartsfollowup Followup Email Settings” menu.

Extension User Guide

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Configuration

• The following screen pops up.

Extension User Guide

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Configuration

Here you find the following settings • Enable: enable/disable the module • Choose the followup email sender from drop down • Choose the email template from this drop down for that

i. first create a transaction email template from “System → Transactional email” ii. Click on “Add new Template” iii. Choose Template type to “Abandoned Carts Followup Email Template”. iv. Click on “Load template” v. Set template Name vi. Then click on “save template” button.

• Choose suitable setting click on “save” button.

Extension User Guide

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Configuration

Under “Reports” ->Abandonedcartsfollowup Followup, this extension shows a Abandoned cart Followup log.

• On the screen, the extension will show Abandoned carts details.

Extension User Guide

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Configuration

Here extension shows following information • Extension enables users to search according to customer,email etc.. • Abandoned customer product show here • The report also can be exported.

Extension User Guide

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Uninstall

To force Magento uninstall the module. Then replace <active>true</active> with <active>false</active> in the following files: app/etc/modules/Brainvire_Abandonedcartsfollowup.xml

<Brainvire_Abandonedcartsfollowup>

<active>true</active>

<codePool>local</codePool>

</Brainvire_Abandonedcartsfollowup>

Extension User Guide

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Help / Support To know more about our Magento Extension Service feel free to call us at +1.631.897.7276 or email us at info@brainvire.com or Skype us at bv.ecom