Little Things Make a Big Difference

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Chambersburg Office sales meeting. Learn how making small adjustments in your activities can yield big results.

Transcript of Little Things Make a Big Difference

ChambersburgSales Meeting:April 22, 2014

LITTLE THINGS MAKE A BIG DIFFERENCE

Teri Eyler

HOMESALE SETTLEMENT SERVICES

Welcome

HOMESALE MORTGAGE

TRANSITION NOTES

• Billboards

• Office signs

• Party

LEGAL DEPARTMENT UPDATE

• Voluntary activity

• Responsibilities

• Incoming lead guidelines

PHONE DUTY

• Seller Cost Sheets

• Buyer Cost Sheets

• Deposit Money Notice

COMPLIANCE ISSUES

SATISFACTION SURVEYS

GREATEST PERFORMANCE OF ALL TIME?

Copy and paste the following linkinto your browser:

http://youtu.be/vfCMtaNiMDM

• Secretariat’s win at the Belmont is considered the single greatest in history

• Winning margin of 31 lengths

• Shaved 23/5 seconds off track record

• The time for 1½ miles still stands today

LOOKING AT THE SPECIAL PERFORMANCE

. . . by distance

Secretariat’s winning margin of 248 feet was only 3.13% of the overall distance

. . . by time

Secretariat’s winning margin of 2.6 seconds was only 1.77% of the overall time

DISSECTING SECRETARIAT’S WIN . . .

. . . between where you are and where you want to be

THERE’S A THIN LINE . . .

“The definition of insanity is doing the same thing over and over again and expecting different results.”

- Albert Einstein

SOMETHING TO PONDER

FIVE ?NEW? STRATEGIES TO FOLLOW

Profile of Home Buyers and Sellers 2012 conducted by the National Association of REALTORS® indicated that over 50% of an agent’s business comes from referrals or past customers

1. FOCUS ON RELATIONSHIPS

Set up a plan that will have you contacting prospects and past clients, either by e-mail, snail mail or in person, at least SIX times a year

2. FORMALIZE YOUR CONTACT SYSTEM

Reinvest a portion of your gross revenue on personal marketing and advertising

3. INVEST IN MARKETING (WISELY)

The more you’re out there connecting in the community, the more you will be seen as a positive force

4. STRENGTHEN YOUR COMMUNITY TIES

5. EMBRACE TECHNOLOGY

Invest time in learning NEW ways of doing things

Prudential Homesale - Programs & Services Training

“I finally had to turn to see where the other horses were.”

MARKET DISCUSSION