Leading and Controlling

Professor Jayashree Sadri and Dr. Sorab Sadri

Leading - an overview Leading is an essential function of managers. Managing involves doing careful planning, setting

up an organization structure that will help people in achieving plans, and staffing the organization structure with people who are as competent as possible and also controlling people’s activities.

However, all these managerial functions accomplish little if managers do not know how to lead people and to understand the human factors in their operations in such a way as to produce desired results.

What is Leading?

The managerial function of leading is defined as the process of influencing people so that they will contribute to organization and group goals.

Through the function of leading, managers help people see that they can satisfy their own needs and utilize their potential and at the same time contribute to the aims of an enterprise.

Functions of a Leader Determination of Goals Organization of activities Achieving coordination Representation of group Providing guidance Inspire employees Boosting employees morale Facilitating change

Controlling Management control is the process of

ensuring that actual activities conform to planned activities.

Control helps managers monitor the effectiveness of their other managerial functions.

Plans are yardsticks against which managers devise controls. Planning and controlling are closely related. Without plans, controlling is not possible.

Controlling - concept Simply put organizational control is the process

of assigning , evaluating and regulating resources on an ongoing basis to accomplish organizational goals.

Control can be defined as the process a manager takes to ensure that actual performance conforms to the organization’s plan.

The managerial function of controlling is the measurement and correction of performance in order to make sure that enterprise and the plans devised to attain them are being accomplished.

The major purposes of controls

Control makes plans effective. Control make sure that organizational

activities are consistent. Control make organizations effective

and efficient. Controls provide feedback on project

status. Controls aid in decision making.

The organizational control process

Establish standards to measure performance.

Measure actual performance. Compare performance with the

standards. Take corrective actions.

Organizational control techniques Financial controls Budget controls Market controls Human resource controls Computer and information controls

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