Post on 01-Nov-2014
description
Social innovation and improving the lives of the
poorest
Geoff Mulgan, Bogota, October 2013
What I’ll cover
• The changing nature of innovation• What social innovation can - and can’t -do• Examples and methods, and policy options
The big shifts
• From hard tech - to services, software, society• From innovation as solely by and for elite - to
mass participation• From innovation dominated by military and
big business - to innovation for welfare
Elberfelder Farbenfabriken vorm. Friedrich Bayer & Co
Open innovation
Social innovation
Innovation in servicesUser innovation
Bell Labs, Holmdel, NJ
Social ...• Innovation Parks (Bilbao,
Singapore)• Innovation Exchanges (globally)• Innovation Camps (globally)• Innovation Funds (Australia, HK,
France)• Innovation Incubators (several
hundred)• Innovation Offices (eg White
House)• Innovation Mayors (eg Seoul)• Innovation prizes (US, Europe,
China..)• Venture intermediaries• Impact bonds (UK, US, Australia)• Innovation corporate initiatives
(HP, Danone)
The best minds working on meeting the needs of the rich who don’t need it -
rather than the poor who do
Jugaad
Roots and Wings Intl
Frugal innovation in India
Civil society
Government
Business
Relative decrease in the cost of the innovation process
CREATING CONDITIONS
•TOOLS FOR FINANCE
New sources of money
Social impact bonds
NEW MODELS OF STATE ACTION
Behavioural insights team
Nesta InnovationLab
• Experiment fast, small• Learn, measure• Scale what works
31
We’ve promoted a common language to describe standards of evidence
Dept ADept A
Dept BDept B
Dept CDept C
Dept DDept D
Dept EDept E
President, Prime MinisterPresident, Prime Minister
Agency AAgency A
Agency BAgency B
Agency CAgency C
Agency DAgency D
Agency EAgency E
Joint budgets
Joint targets
Shared front end
Joint appointments of ministers and officials
Local partnerships
Shared back office
Double keysDelivery teams
Joint training of professionals
Crosscutting strategy, delivery
Intellipedia-type KM
• Street homelessness: moving from addressing the symptoms (providing hostels, soup kitchens etc) to addressing causes (flows into homelessness from prisons, family, military and holistic support for mental health, drugs, alcohol, jobs). Helped by systematic measurement; task focused teams; pooled budgets; engaged but challenged NGOs … delivered 90% reduction (1997-2010)
FIELDS OF INNOVATION
BETTER MATCHING NEEDS WITH UNDERUSED RESOURCES
BETTER FINDING WHAT’S INVISIBLE
Baby come home
•BETTER ORGANISING USEFUL KNOWLEDGE
•OPTIMISING SOCIAL RESOURCES
KT’s call volume
data
Public Information
KT’s call volume Data
- By time, day, month / Age / Gender
Public information
- NTS Data / Facility Data Spatial information for political
decision making
• Welfare facility (daycare center / senior welfare center)
• Micro-targeting for PR materials
• Other political decision makings
Optimal location of public facilities
•SMARTER LEARNING
50
RICHER COLLECTIVE MEMORY
•SAFE SPACES FOR CURE
•TOOLS FOR INNOVATION
•STRONGER ACCOUNTABILITY
•BETTER SOCIAL SUPPORT
60
The practical craft of social innovation
Transforming a system
New technologies, products and services
New policies and regulations
Recalibrated markets
Behavioural change, social
movements
• Financial ecology of support – micro enterprise, micro loans up to growth capital
• Incubators and accelerators
• New legal forms• Reforming the state
to become a partner• Grassroots
innovation support and social learning
• Orchestrating evidence
• Shifting systems
A shaman describes himself as containing two bears, one a cruel, warlike, and violent hunter, the other caring and compassionate. A young boy asks him which will win
out. The shaman replies: whichever one I feed.