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RSSK Job Satisfaction
TABLE OF CONTENTS
SL.NO TITLES PAGE. NO
1 CHAPTER – 1 EXCUTIVE SUMMARY:
INDUSTRY PROFILE. COMPANY PROFILE. NEED FOR THE STUDY. OBJECTIVES. SCOPE OF THE STUDY. METHODOLOGY. FINDINGS. CONCLUSION. RECOMMENDATION.
2 T0 5
2 CHAPTER – 2
INDUSTRY PROFILE. COMPANY PROFILE.
6 To 9
10 To 48
3 CHAPTER-3
RESEARCH METHODOLOGY 49 To 53
4
CHAPTER-4
DATA ANALYSIS & INTERPRETATION 54 To 66
5
CHAPTER – 5
FINDINGS
RECOMMENDATIONS
CONCLUSION.
67 To 70
6 CHAPTER-6
BIBLIOGRAPHY QUESTIONNAIRES
71 To74
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EXCUTIVE SUMMARY
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EXECUTIVE SUMMARY
Industry profile:-
India is the largest consumer & second largest producer of sugar in the world. The Indian
sugar industry is the second large agro industry Located in the rural India. The Indian
sugar has a turnover of Rs.500 billion per annum & it contributes almost Rs.22.5 billion
to the central & state as tax, and excise duty every year. It is the second largest agro-
processing industry in the country after cotton textiles. With 453 operating sugar mills in
different part of the country, Indian sugar industry has been a focal point for a socio-
economic development in the rural areas. About 50 million sugarcane farmers & a large
number of agricultural labors are involved in sugarcane cultivation & ancillary activities,
constituting 7.5 % of the rural population. Besides, the industry provides employment to
about 2 million skilled/semi-skilled workers & others mostly from the rural areas. It also
produces alcohol, which is used for industrial &portable uses, & can be used to
manufacture ethanol, an ecology friendly &renewable fuel for blending with petrol. The
sugar industry in the country uses only sugarcane as input; hence Sugar Company’s have
been established in large sugarcane growing states like Uttar Pradesh, Maharashtra,
Karnataka, Gujarat, and Tamil Nadu & Andhra Pradesh.
Company profile: [
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The Ranna sugar is one of the leading sugar producing industries in Karnataka. It is a
situated near Timmapur village. It is universally acknowledged that India is the homeland
of sugarcane and sugar, It was registered as co-operative society on 29/7/1992, itself and
Govt has given license has 2599TCD. In the same year government has given registration
number is DSK/REG/182-83 dated: 29/07/1992. From that onwards it started issuing the
shares to the public this issuing of shares comes to end in the year 1997. During these
periods they purchased 200 acres of land at Timmapur (Mudhol Taluka) village at a cost
of Rs.24 lakh. The 1st trial crushing was taken in the month of May from 19/05/1999 to
10/06/1999. In 1999, Ranna Sugar co-operative society aimed at overall improvement and
establishment of electricity producing unit, with the help of Government of India and
support of members, the society got a sound financial source. It aimed at serving their
best to the customer and to improve and encourage farmer members. It aimed at
providing stability to the cane cultivator farmer in whole Bagalkot district.
NEED FOR THE STUDY:
This project acts as a reference guide or as a source of information.
It gives the idea about the job satisfaction in industry. The main scope of the study
was to put into practical the theoretical aspect of the study into real life work
experience. The study deals with analysis questioners of many people and idea
about industry job satisfaction. And also study has been conducted for gaining
practical knowledge about HR practices.
OBJECTIVE OF STUDY:-
Assessing the level of job satisfaction at Ranna Sugars.
To bring out the opinion and suggestion of employees at Ranna.
To identify the satisfaction factors of employees.
To identify the perception of employees and the factors causing
dissatisfaction.
METHODOLOGY :-
. In preparing of project the information collected from the two sources
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Primary Data. Secondary Data.
Method of collecting primary data was through questionnaire and personnel
interview and secondary data has been collected through Internet, observation, company
manual etc. For the purpose of study employees of the RANNA Sugar Company have
been chosen as a sample size of 100 through convenient random sampling. Data collected
was tabulated and interpretated by using SPSS software to derive conclusion.
Findings
Medical facility provided to the employees is highly satisfied as management is
highly concerned about the employees and their health
The relationship between the management and employees is good.
61% of employees say they are satisfied with the way their grievances are addressed.
Transportation facility provided by the company is not up to the mark, because 35%
respondents are strongly dissatisfied.
Recommendation:
Ranna Sugar can have a separate HR department which helps the company
to know the employees needs and desires and they should conduct the
training and orientation programmed and also look after all the HR
activities for the employees and this in turn can help to increase the
productivity of the employees.
There employee of Ranna Sugar industry has been good relation with his
manager and also make goods relation between director of company.
They can also try to provide transport facility as most of employees are not
having convenient local buses or they can provide bus facility from factory
site to nearest city.
Conclusion
As the RANNA SUGAR industry’s management is good, they should upgrade
their management efficiency and should have a good relationship with the employees.
Finally to conclude, the project gave me an opportunity to observe the various theoretical
aspects, employees and management were very cooperative through that i got to know
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their opinion regarding job satisfaction. From this I can say that management at Ranna
Sugars is concerned about employees.
INDUSTRY PROFILE. COMPANY PROFILE.
ORGANISATION CHART SWOT ANALYSISE PRODUCT PROFILE
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INDUSTRIAL PROFILE
The Historical Background Of The Indian Sugar Industry:
The sugar industry is proud to be an industry, which spreads the taste of sweetness to the
mankind. The history of origin of this industry is as old as the history of main him self.
Sugar is generally made from sugarcane and beet. In India, sugar is produced mainly from
sugarcane. India had introduced sugarcane all over the worlds and is a leading country in
the making sugar from sugarcane.’
Saint Vishwamitra’ is known as the research person of the sugarcane in religious
literature. We can find the example of sugarcane in Vedic literature also as well as
sugarcane. We can also find the reference of sugar and the sugarcane in Patanjali’s
Mahabashya and the treaty on the grammar of ‘Panini’. Greek traveler ‘Niyarchus’ and
Chinese traveler ‘Tai-Sung’ have mentioned in their travelogue that the people of India
used to know the methods of making sugar and juice from sugarcane the great Emperor
Alexander also carried sugarcane with him while returning to his country.
Thus from different historical references and from some ‘Puranas’ it can be concluded
that method of making sugar from sugarcane was known to the people of Bihar. The
historical evidences of sugar industry prospering in ancient India concrete and this has
helped to develop and prosper the co-operative sugar movement in India.
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Indian sugar industry:
India is the largest consumer & second largest producer of sugar in the world. The Indian
sugar industry second large agro industry Located in the rural India. The Indian sugar has
a turnover of Rs.500 billion per annum & it contributes almost Rs.22.5 billion to the
central & state as tax, and excise duty every year. It is the second largest agro-processing
industry in the country after cotton textiles. With 453 operating sugar mills in different
part of the country, Indian sugar industry has been a focal point for a socio-economic
development in the rural areas. About 50 million sugarcane farmers & a large number of
agricultural labors are involved in sugarcane cultivation & ancillary activities,
constituting 7.5 % of the rural population. Besides, the industry provides employment to
about 2 million skilled/semi-skilled workers & others mostly from the rural areas. The
industry not only generates power for its own requirement but surplus power for export to
the grid based on by-product-bagasse. It also produces alcohol, which is used for
industrial &portable uses, & can be used to manufacture ethanol, an ecology friendly
&renewable fuel for blending with petrol.
The sugar industry in the country uses only sugarcane as input; hence Sugar Company’s
have been established in large sugarcane growing states like Uttar Pradesh, Maharashtra,
Karnataka, Gujarat, and Tamil Nadu & Andhra Pradesh. In the year 2005-06 these six
states contributed more than 85 % of total sugar production in the country;
International Sugar Industry:
Demand- Supply:
Brazil, and India are largest sugar producing countries followed by China, USA,
Thailand, Australia, Mexico, Pakistan, France and Germany. Global sugar production
increased from approximately 125.88 MMT in 1995-1996 to 149.4 MMT in 2002-2003
and then declined to 143.7 MMT in 2003-2004, whereas consumption increased steadily
from 118.1 MMT in 1995-1996 to 142.8 MMT in 2003-2004 as shown in below given
chart. The word consumption is projected to grow to 160.7 MMT by 2010 and 176.1
MMT by 2015.
The world’s largest consumers of sugar are India, China, Brazil, USA, Russia,
Mexico, Pakistan, Indonesia, Germany and Egypt. According to USDA Foreign
Agriculture Service, the consumption of sugar in Asian countries has increased at a faster
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rate, as a direct result of increasing population, increasing per capita Income and
increased availability.
Contribution of Sugar Industry to Indian Economy.
Sugar industry contributes about Rs.1650 crores to the Central Exchange as excise duty
and other taxes annually. In addition, about Rs.600 crores is realized by the State
Governments annually through purchase tax and cane. At the prevailing sugarcane price,
the total sugar cane produced in the country value at about Rs.24000 crores per year.
World Sugar Trade:
Word trade in raw sugar is typically around 22 MMT and white sugar around 16 MMT.
Brazil is the largest importer, followed by EU, Thailand, Australia and Cuba. The largest
importers are Russia, Indonesia, UK, South Korea, Japan, Malaysia, the Middle East, and
North Africa.
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COMPENY PROFILE RESEARCH METHODOLOGY
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COMPANY PROFILE:
LOCATION : The RAYATAR SAHAKARI SAKKRE
KARKHANE NIYAMIT (R.S.S.K.N).
Factory: Timmapur Mudhol, Tq: Mudhol
District: Bagalkot
ESTABLISHED IN : 25/11/1999
REGESTERED NO : DSK/REG/182-83
WEEKLY HOLIDAY : SUNDAY
WORKING SHIFT : 4 am to 12 pm, 12 pm to 8 pm, 8 pm to 4 am
FINANCIAL : The Karnataka State Co-operative sugar Factories
BANKERS OF THE : IDBI - Bangalore
COMPANY D.C.C Bank Timmapur,
D.C.C.Bank Mudhol
DCC Bank Bijapur
ARAE OF OPERATION : Andra Pradesh, Uttar pradesh
(NATIONALLY) Tamilnadu, Maharashtra, Bihar
(LOCALLY) : Mudhol, Bagalkot
Bilgi, Jamakhandi
Badami
AWARD : “PARTHA SARATHI”
COMPITITORS : Nirani sugars Ltd
Prabhulingeshwar sugar Pvt Ltd
WORKERS : 947
NO OF SHAREHOLDER : 10822
PRODUCT : Sugar
BY PRODUCT : Two Types Product
Molasses
Bagasses
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INTRODUCTION TO RANNA SUGAR INDUSTRY.
It is universally acknowledged that India is the homeland of sugarcane and sugar,
Ranna sugar industry is one of the leading Sugar producing industries in Karnataka. It
was registered as co-operative society on 29/7/1992, itself and Govt has given license has
2599 TCD. Due to many reasons the industry lagged behind.
In 1999, Ranna Sugar co-operative society aimed at overall improvement and
establishment of electricity producing unit, with the help of Government of India and
support of members, the society got a sound financial source. It aimed at serving their
best to the customer and to improve and encourage farmer members. It aimed at
providing stability to the cane cultivator farmer in whole Bagalkot district.
Ranna Sugar industry is engaged in producing quality sugar to the selected
customers and producing co-generation electricity for home load purpose (internal use)
and the remaining is exported to KPTCL. These productions are related as the material
for the both production is same, therefore it is called as co-generation electricity.
In the same year government has given registration number is DSK/REG/182-83 dated:
29/07/1992. From that onwards it started issuing the shares to the public this issuing of
shares comes to end in the year 1997. During these periods they purchased 200 acres of
land at Timmapur (Mudhol Taluka) village at a cost of Rs.24 lakh. The 1 st trial crushing
was taken in the month of May from 19/05/1999 to 10/06/1999. The performance of the
factory in this period is as under.
Total Cane Crushed 123.28MT
Sugar produced407989Qtls.
Recovery 12.50
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The 1st regular season starts in the year of 1999-2000, from 25th NOV 1999 to 28th
June 2000 (217 days). The progress achieved during this season is as follows:
Total Cane Crushed 4,07,989 MT
Sugar produced 5,10,015 Qtls
Recovery 12.50%
Molasses produced 17,360 NT
The estimated project cost of R.S.S.K.N Sugar factory was Rs.47.250 as prepared
by the Karnataka State Co-operative sugar Factories Ltd, Bangalore. And this report has
been appraised by the IFCI, New Delhi.
10% Member shares Rs.4,725 crores
30% Government Rs.14,175 crores
60%Term loan from
Financial InstitutionsRs.28,350 crores
Total Rs.47,250 crores
INVESTMENT:
Members share 10%
Government
60%
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30%Financial
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Vision
To become one of the dignified company in the country.
To give due importance for the development of society.
Mission
To support employees and farmers development for the fullest extent
To improving operation sector.
.
Quality policy:
His quality policy is to meet & exceed customer satisfaction by Adopting better quality
management system practices Setting suitable objectives & targeted of reviewing them
periodically for continually improving the effectiveness of the quality management
system
Product Profile:
The main & direct product of the sugarcane is a sugar. The factory has by-products
like distillery, arrack, co-generation & ethanol etc.
Sugar cane
[Main production] [By product]
Sugar distillery
L arrack
M compost
S1 power by Co-generation
S ethanol
L=large M=medium S1=small S2=small2
Size of bags: 50kg &100kg
Packing: plastic & jute bags
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DISTILLARY
The factory had installed its own Distillery Unit in August 1972 as a bye-product
industry with its capacity of 18,000 liters per day .However taking into consideration the
stage wise expansion of the Sugar Mill and the excess availability of molasses, the
installed capacity were later on increased to 27,000 Liters. Which was further expanded
54,000 Liters. Of Rectified Spirit per day commencing the enhanced capacity production
during the year 1982 consuming the entire quantity of molasses produced by the Sugar
Mill. The average recovery of Spirit per MT of molasses is 265 Liters. This distillery Unit
established at a cost of 202.76 lakhs, is now contributing its revenue of Rs.18.00 Crores
per annum to the Sugar Industry. This unit celebrating its Silver Jubilee in the year 1997
is now marching towards the Golden Jubilee Celebration.
.SPENT WASH MANEGMENT IN DISTILLERY THROUGH RESOURCE
RECOVERY AEROBIC COMPOST.
Can molasses based distilleries are the major water polluting industry .The spent
wash generated from the distillation of fermented wash is highly acidic with high
concentration of organics.
A waste water management practice with resource to recovery implemented in our
distillery. Spent wash is utilized for aerobic compost of press mud, a by-product from the
cane based sugar mill for production of manure.
Considering the problems in the treatment and deposal distillery spent wash on land
or into surface wear, spent wash management option with recourse to zero effluent
discharge seems to be the most appropriate. Distillery spent wash contains potassium,
phosphates and sulphate in high concentrations and in addition, calcium, nitrogen,
iron sodium and chlorides which as the essential nutrients of plants. Similarly,
presumed, a waste product generated from sugar mill also contains nitrogen
phosphorus, potassium, and calcium besides organic matter and traces of sulphur.
ETHANOL
The factory also has planned to install Ethanol Plant at the factory site having capacity
of 30,000 LPD for which a detailed Project report is under the progress.
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SWOT Analysis
Strengths weakness Opportunities Threats
Credibility: Sound
governance, reflected in
timely financial
closures, conservative
financial policies and
promoter contribution
during industry
downtrend.
Seasonal:
It is a seasonal industry
and so operates during
the sugarcane season.
Production:
Potential to enhance sugar
production and sugar recovery
rate.
Government:
Adverse government
policies.
Framer relationship:
The Company enjoys
robust relationships
with more than 1 lakh
farmers.
Delay in decision
making:
As it has a huge
organization structure
decisions are delayed.
Domestic market:
Huge potential in the domestic
market with per capita
consumption less than the
global average.
Irrigation:
Non-Availability of
ground water for
irrigation.
Location: The
Company enjoys a
presence in north
Karnataka, benefiting
from its reputation in
sourcing cane and
employing
professionals.
Huge receivables:
The company has huge
debts which are still not
recovered
By-products:
Increasing demand for high-
value by-products such as
exportable power through
bagasse and fuel ethanol.
Soil:
Deteriorating soil
quality due to
increased use of
fertilizers and
pesticides.
Recovery: The
Company’s average
recovery of 11.65% in
2007- 08 was nearly 20
bps higher than the
recovery average in the
region.
Non integrated:
The integration of cane
with sugar and ethanol is
not present which could
accelerate some profit
during industry recovery.
Transition:
Transition from an adverse
sugar cycle to a favorable
sugar cycle.
Price:
High price of
sugarcane demanded
by farmers.
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ORGANISATIONAL PROFILE:
Chairman : Shri. R.S.Talewad
Voice chairman : Shri, AnantRao Ghorpadhe.
Managing Director : Shri, S.S.Pujari
Board of Directors : Shri, Ashok M Patil.
Shri, Uday V Sarwad
Shri, K.S.Patil
Shri, G.P.Patil
Shri, L.S.Chinnanavar.
Shri, Ramesh. Tungal
Shri, L.S.Talewad.
Shri, Rajugouda Patil.
Shri, Dayanand Patil.
Head of Department:
Finance : Shri, S.K.Kulkarni.
Administration :
Cane section :
Production : Shri, R.N.Patil (Chief engineer).
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ORGANISATIONAL STRUCTURE
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BOARD OF DIRECTORS
COGENERATION
ENGENEERING
PURCHASE
MANUFACTURING
SALES
H.R Department
AGRICULTRAL
INFOSTRUCTURE
ACCOUNTS
MANAGING DIRECTOR
ADMINISTRATION
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STUDY OF DEPARTMENTS
1. Administrative Department.
2. Purchase Department
3. Sales and Distribution Department
4. Finance Department
5. Cane Development Department
6. Production Department
7. HRM Department.
8. Manufacturing Department.
9. Engineering Department.
10. Electrical Department.
1] ADMINISTRATIVE DEPARTMENT:
SHARE SECTION:
The share section is one of the important sections because more than half of the
share capital is collected from the share holders.
There are five classes of shares:
“A” Class- Grower members
“B” Class- Co-operative institution
“C” Class- State government
“D” Class- Non grower members
“E” Class- Outside members.
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The person who wants to become a member has to follow the procedure/rules.
He has to fulfill appropriate application given by the share section authority. If the
Directors approve the application, then only he is treated as shareholder of the factory.
After the approval he has to pay the amount equivalent to face value of the share.
There is no transferability of share. If at all he wants to transfer his shares, he
has to transfer to such a person who is the member of the factory. If transfer to another
person it is not valid and such shares get cancelled. For the identification of its
members, the factory issues share certificates and identity cards to such shareholders.
This section gives identity card only. This section is also send notice to the
concerned members on behalf of the factory. They maintain two types of books of
accounts
b. TIME OFFICE SECTION:
Function:
1) Distribution of salary according to the workers attendance.
2) Sanctioning of leaves to workers.
3) Maintaining working bell.
4) It maintains present and absent record daily
5) It report daily Attendance To concerned section.
6) Showing the absent report to the HOD’
7) It maintains salary register book
There are 941 workers working in this factory. As this is a new establishment of
all working on daily wages. Within a few months the management is going to take
workers as permanent at present only on leave in a month is sectioned to the workers.
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STRUCTURE:-
The factory runs three shifts in a season-
Shift Starting time Closing time
1st Shift 4am 12pm
2nd Shift 12pm 8pm
3rd Shift 8pm 4am
One general shift 8.30am to 5.30pm for both season and off season.
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Time keeper
Assistant time Keeper genre
Bill clerk
Shift time keeper
Leave clerks
Attendee
Attendee peon
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Types of Leaves:
1. Sick leaves: Sick leave provided to employees 15 days Per year
2. Casual leaves:
Casual leave provided to employees 12 days Per year
3. Earn leaves:
If employee attends 30 days in a month then he is eligible for 3 days Earn leave
C) TELEPHONE OPERATING SECTION:
In this section EPABX system is i.e. “Electronic Private Automotive Branch
Exchange”. Hear only one person is operating in this section. He is the person who
connects the incoming calls to different departments of the factory and also out going
calls.
D) watch & ward section:
The main function of this section is to secure factor related assets. It maintains
books regarding in & out vehicles & visitors. Report to concerned section & to general
accounts.
Total number of security guards is 35. There are 7 to 8 security guards in every shift.
DUTIES OF SECURITY OFFICER
1 Maintain the silencing in the factory area.
2 Time maintenance of workers.
3 Raw materials are checked according to the voucher.
4 Incoming materials are checked, if they are right, they will records
inward and seal the bill and leave inside.
5 If out going material from the industry that person must and should have
got pass and it is entered in outwards.
6 If goods are returnable, it will be entered in return A/C book.
7 All times of A/C’s are submitted to M.D. daily.
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Structure:-
E) Vehicle section
List of vehicles
Trucks 50 cane supply
Marshal jeeps 01 office use
Tata Sumo 01 office use
Mahendra (207) 01 goods supply
Motor cycle use 13 field officer
Mixing machine 01 compost
Bullock carts 125 cane supplies
Tractors 45 cane supply
Structure
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Security officer
Assistant security
Leave clerk
Gate clerk
Mazudars
Automobile engineer
Assistant automobile
engineer
Technician
Drivers
Computer head clerk
Peon
Computer operator
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Functions:
Maintenance of the vehicles.
Repair of the vehicles in off-season.
Maintaining the vehicles account
F) COMPUTER SECTION (E.D.P):
The total number of employees working in this department is 4. This section is to
maintain all types of records that are very important for the organization and the
following departments are computerized in the factory,
Weigh bridge department
Cane accounts department
Time office department
Laboratory department
Stores department
Sales department
Purchase department
General accounts department
Sales accounts section
STRUCTURE:
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Functions:-Designing of the packages required
Programming of the LAN.
Maintaining of server.
2] PURCHASE DEPARTMENT:
It is also a important section in administrative department in performing the
activities of purchasing. In this section there are two employees, one is purchase
manager and another one is purchase assistant. The purchase manager issues the
purchase order from various section of the factory. He estimates the cost purchase and
accordingly he go for direct purchases or purchases through purchase committee.
SOME SPECIFIC CONDITONAL TO PURCHASE MATERIAL
The material received or any reason what so ever will be returned to the
suppliers at their own cost.
The material should be recently packed if any breakage, leakage it is the
responsibilities of the supplier
All the disputes arising out of the transaction
Sales tax will have refunded if changed extra
The order will be treated as canceled if goods are not supplied then the specific period
FUNCTIONS:
Purchasing materials
Calling quotations
Placing before meeting for decision
Passing bill to Account section for payment
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Junior assistant
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STRUCTURE:
Purchase
Clarks
Attainders
3] SALES DEPARTMENT:-
This section will take care of all the sales transactions like sale of
Sugar,
Molasses,
Bagasse.
Scrap material.
STRUCTURE:
Sales officer
Senior assistant
Peon / attended
In the sugar industry sugar is sold according to central govt. guidance & release.
Marketing & advertising is not necessary in sugar industry. Any how customer relationship is necessary to convert the stock into cash.
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Functions:
Getting order from parties.
Arranging for delivery to parties.
Maintaining record of sales.
Sending report to managing director
Stocking planning godown maintenance
Sales of the sugar are done in two ways
Free sales
Levy sales
4) FINANCE DEPARTMENT: Finance is the lifeblood of business one cannot
imagine a business without finance department because it is the central point of all
business activities. Finance dept. of Ranna sugar factory plays a very important role, as
it is here that decision with to procurement & utilization of funds are taken. Such
decision includes the preparation of various budgets, allocation of funds for various
activities or division of the firm as well as distribution of profits etc.
An account section is also including in the finance dept. it helps in achieving
the objectives of the company. Proper management of the fund is necessary for
effective management
Structure:
Account Officer
Cane Accountant
General Accountant
Casher
Clerk
Finance department or accounts department in two sections.
A) General account section
B) Cane account section
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A) General account section:
In general accounts section book keeping is followed. General account
transactions like receipts and payments registers are maintained. Receipts include sales
process of sugar, molasses, share amount, etc. Payments include salary, tax, etc.
maintaining audit and audit rectification is done, annual account and monthly account
are and maintained.
Some other types of registers are maintained by this section are:
Advance register
Contractors register
Contra register
Fixed assets register
Bank register
Expense register
Functions:
Its main function’s to finalize each & every record of the factory.
It prepares profit & loss a/c & balance sheet.
It executes financial activities in factory.
Ratio analysis.
Report to the management.
Conduction of meetings.
B) Cane Account Section: This section maintains the cane accounts and cane bills.
This section purchases the cane on daily basis and prepares accounts of forthrightly
basis. In addition, will take care of all cane suppliers accounts and department manager
separates accounts for cane suppliers. The section will provide cane bill once in a
month desired by the higher authority. While giving cane bill, department will debut all
the expenses and advances which is given to the cane suppliers in terms of seeds,
fertilizers and transportation facilities and also harvesting of the cane that all the
expenses are given by the factory.
The registers maintained in this section are:
Self harvesting payment registers.
Harvesting bills.
Cultivator payment registers.
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FUNCTIONS:
it maintains the records regarding cane supplier, harvesting gangs & transporting
parties.
Sugar cane billing, harvesting gangs billing, & transport parties billing.
A/c’s regarding the bills of the sugar cane purchase.
CANE DEVELOPMENT DEPARTMENT
Cane Manager
Office manager Cane Cane Procurement Manager Cane Dev Manager
Cane Officers Cane Officers
Field Assistants Field Assistants
Objectives of the CDD:
To get best quality of cane at a right time
To improve the variety of the cane
To provide all facilities like seeds, fertilizers, unloading and loading charges
Main objectives are to receiving exactly 2500 TCD
To undertake seeds development program
IN SEASONAL RECOVERY OF R.S.S.K.: BABASAB PATIL 29
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CANE SUGAR RECO YEAR DATE DAYS DEVELOPMENT PRODUCTION VERY 1999-2000 25/11/1999 TO 28/6/2000 217 407989 510015 12.502000-2001 19/11/2000 TO 15/5/2001 178 352938 436300 11.912001-2002 29/10/2001 TO 05/4/2002 159 354028 424670 11.442002-2003 21/10/2002 TO 29/4/2003 191 503083 585700 11.47 2003-2004 05/11/2003 TO 13/1/2004 69 115321 127000 10.68 2004-2005 21/10/2004 TO 18/1/2005 90 105687 115850 10.882005-2006 02/11/2005 TO 21/4/2006 170 351953 400151 11.39 2006-2007 28/10/2006 TO 09/6/2007 225 520288 608549 11.602007-2008 20/11/2007 TO 26/5/2008 189 379020 446699 11.65 2008-2009 02/10/2008 TO 25/2/2009 145 238681 255400 10.60
PRODUCTION DEPARTMENT :
STRUCTURE:
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Production Department
Laboratory Incharge
Laboratory Chemist
Laboratory Boys
Deputy Chief Chemist
Manufacturing Chemist
Staff and Workers
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The production department is one of the core parts in every process based
industry. In addition, it plays a vital role in the organization for smooth going in every
sugar industries; Production department is divided in to two sections.
a) Engineering department
b) Manufacturing department
Engineering Department :
STRUCTURE:
Chief Engineer
Mechanical Electrical section Workshop Stores
Section section
Cane Boiler
Weighment section
Cane unloading Power
Arrangements generation
Cane
Preparation
Milling
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Mechanical Section:
This includes all the mechanical process that is right from the cane weighment
till milling (obtaining of sugar juice) for further processing. This section includes 4
main steps they are…..
. A. Cane weighment arrangements
B. Cane unloading arrangement
C. Cane preparation
D. Milling
Cane weightment arrangements:
Cane weightment is totally computerized process. Hear the cane weightment is
carried through electronic platform called “weighs bridge”. This electronic platform is
of two types. One with the capacity of 40 tons for lorry and tractors and other with a
capacity of 10 tones for only cart.
Hear after weighing the cane a slip is provided so that particular farmer
which has the details of total weight of the cane, total trips, timing, vehicle number,
variety of sugarcane and other details. And after this when the vehicle comes back after
unloading the sugar cane, empty vehicle weight all their data stored in the computer and
final copies are listed for further actions.
Cane unloading arrangements:
Hear the weighed sugar cane is unloaded and sent further for cane preparation.
Further unloading cane there are 2 un loaders with the help of sling attached
instruments cane is loading on the feeding table.
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Cane preparation:
After feeding the sugar cane on feeding tables with the help of levelers which
avoid overloading of sugar cane is sent to primary cutter, which cut the sugar canes in
to small pieces, further fine fibers are obtained from there process by passing them in
the fibrizer.
Milling: After fibrizering the cane passing the prepared fiber cane through a set of
mills carries on milling weighted hot water is also added in the course of crushing for
better extraction of juice. After crushing the juice is sent for further process
Electrical section :
This section has two other sub sections. They are …
Boiler section
Power section
Boiler section:
No of boiler 2 numbers make pune.
Capacity: 40 TPH (Tones per hour), working pressure: of 45kg/ cm2, Temperature:
440+50C, KTK: 2250(BOILRE 1), KTK: 2251(BOILER 2),
Mainly use as waste of cane called bagasses. This waste of cane is used in
generation steam for production of electrical.
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Power generation
Process chart of Co-generation
Water treatment
Make up water
Feed water tank
Deareator tank
[Heating 110o c]
Pumping
Stream drum
Turbine
Generator [electricity]
Functions of power generation department are given below .
To generate power at high quantity.
To distribute it to different areas, as KPTCL.
To provide better working conditions to their workers for safety.
4 MW, 11 KV turbo alternators using for home consumption.
Around 8.5 MW is exported to KPTCL.
Power production 12.5 MW per hour.
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3. Workshop:
In this workshop machinery work is done. The spares, materials are fabricated
using lathe machines in the workshop shaping like square cutting and other etc. are also
done in the workshop. Following machines are used in the workshops.
Lathe machines for round job.
Radial drilling machine for drilling work.
One Hacksaw machine for cutting.
One grinding machine for tool grindings.
Workshop is the main section in the engineering section.
In this Department the workers working section is divided in to 3 shifts and 1
general shift jobs in this section are as given below.
Turner
Driller
Mini store keeper
Welder
Work shop fitter
Hummer man
Helper
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Stores Section:
Various section spare parts are stored in stall system and all the units are
computerized and given a code number. Bin card and other system are followed hear.
These stores materials are normally required for preventive maintenance during seasons
and off seasons for servicing and over rolling
Functions:
To make the material requisitions for the purpose of knowing the quantity
Material.
To make purchase order or in simple terms the tender.
To make approval memo for verification of materials.
The main function of store department is to prepare a bin card.
The store department issued material with reference with store requisition.
To make classification & codification of materials.
Receipt of material.
Inspect it with ordered quantity, quality & if any other specifications.
Some of the material like chemical is to be sent to laboratory for inception &
Testing.
Getting indents from departmental head & issuing it.
To make purchase return if the material are rejected.
To maintain minimum level of materials.
Informining purchase department when material required
Structure:
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STORE KEEPER
Clarks Tool room Clark Diesel room Clark
Attainders Tool room attainders Clarks
Daily wage labors Attainders
Store section is also important section in the administrative department. All
types of materials are kept in this section. Which are required for the factory smooth
running. The section works day and night. Shift is changing every 8 hours. This section
is maintained by the stores keeper. The main work of this section is providing the
materials to the required departments.
Those stores section maintains some books like
Transport.
Bin card.
Daily issued.
Monthly issued.
It is also one of the section under Administration department, there are
total of 7 employees working in this section.
STORES ACCOUNT :- After receiving the materials from suppliers quantity will
be verified. The details of the materials will be entered in to transport registered and
approved memo will be sent to the departments for getting quality approval. They
keep bin cards for each different items receipt from the suppliers with details.
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DIESEL BANK:
They issue diesel to the party against indents brought by the parties and issued is entered in the daily issue register.
TOOL ROOM:
Tool room is personnel issue the materials to the workers on temporary loan and retainable basis entering in the register.
List of the registers:
Transport register.
Approval memo book.
Bin card files.
Purchase order.
In store there are two sections
Transport entry table.
Store receipt table.
Transport entry table:
They maintain records the receipt of material at what data, at what time, vehicle number, &quantity in kg. Acknowledgement from vehicles etc.
Store receipt table
The store keeper maintain the record of receipt of materials, serial no’s made of
transport, purchase order reference, bill no’s the name of the supplier etc. the store
keeper has given proper condition to the material to identify the materials.
MANUFACTURING DEPARTMENT
Manufacturing section is again divided in to 2 sub sections
Laboratory
GodownLABORATORY: Laboratory plays a significant role in sugar production. The Key
activity of laboratory is checking the content of sugar in the sugar cone and fixing the
correct shape and size of sugar. The la prepared hourly reports which advise on the
addition of other chemicals in the production.
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Other concerned activities of the laboratory :
It determines the percentage of water contents in the dilution of the juice.
It determines as well as managing the temperature of boiling juice.
Choices of colors and size of sugar.
To manage time and quality.
It decides the percentage and contents of chemicals to be added during production.
It finds the pH of water through universal indicator.
Structure:-
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Chief chemist
Depute chiefChemist
ManufacturingChemist
Lab in charge
Lab boy Sample boyLab chemist
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Functions:
It takes care of quality of sugar juice.
It mixes the chemical as per requirement.
It examines the sugar quantity.
Chemicals used in the production of sugar.
Burnt-lime bleaching agent and pH controls (juice clarification)
Sulphur major bleaching agent.
Orthophosphoric acid-bleaching agent.
Flocculent - setting aid.
Caustic soda - clearing.
Common salt- clearing
Washing soda - clearing.
Phosphoric acid - setting.
Hydrous a pan bleaching agent (color).
Viscosity reducer- for reducing viscosity
Ammonium biflouride formalin-quality maintain and preservative.
Mill sanitation chemical to prevent generation of bacteria and increases the rate of boiling.
Mesopropile alcohol.
Commercial HCL. Bleaching powder – for cleaning purpose.
SUGAR:
It means something sweet in form of taste.
FORMULA:
Carbon dioxid+Water=sucrose oxygen 12CO2 +11H22O11+12O2
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RAW JUCE: before sending raw juice to process house it has to be weighted
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CANE
IMBITION WATER
MILLING
BAGASSE
RAW JUICE
EXHAUST STEAM CONDENSATE WATER
SULPHURDIOXIDES + LIME
SULPHURED JUICE
EXHAUST STEAM CONDENSATE WATER
CLEAR JUICE
EXHAUST STEAM JUISE + MUD
VAPOURS CONDENSATE WATER
SYRUP
SULPHURDIOXIDE GAS EXHAUST STEAM, VAPOURS
VAPOURS, CONDENSATE WATER
MASSCUITE
STEAM OR SUPER HEATED WASH WATER FINAL MOLASSES
SUGAR
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in order to excise the chemical control and making material balance for efficient
control of the process.
JUCE HEATING: In this process the raw juice is heated and is converted to
clear juice the required temperature is 100c to 105c in the boiling house.
SULPHURED JUCE: In this process the raw juice is added with time and
sulphur gas and is mixes temperature 105c to 110c. and the sulphur juice
received from in the from milk will be colored.
CLARIFICATION: In this process through the vacuum filters the mud particles
and the juice filtration takes places.
EVAPORATION: In the process the juice is boiled to make it solid. The solid
from of sugar is than again passed to sulphur tank.
CENTRIFUGATION: In this the mass masscult is cured I.e. sugar crystals
separated from the liquor in high speed centrifugal machine of around
1200/RPM
GRADATION: Is the last process in the manufacturing of sugar. It collects the
totally mixed sugar from the centrifugal section through happen and sugar passes
from it each elector sugar is lifted to mixer part from the grader part the sugar
is separated by grad wise it has grades.
BAGGING: The sugar is packed in 100kg, 50kg,& 25kg bags with latest with a
technology of bagging with the mechanized stitching.
STORAGE: After it is sent to god own for storage through machines Factory
has totally 2 big G Godowns with a capacity of 2.5 lakhs each.
GODOWN SECTION:
Godown section is also one of the important part of the factory. Where the finished
sugar is stored. This factory has 2 godowns; there are 1 big godown its capacity 2 lakhs
bags and other 1 godowns capacity 30000 bags.
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STRUCTURE:
Varieties of Sugar cane:
1. COC671 {Early Maturity}
2. CO8011 {Middle Maturity}
3. CO86032 {Early Maturity}
4. CO8021 {Early Maturity}
5. CO94012 {Early Maturity}
Finance Department:
Our company was able to get working capital finance to the extent of Rs.
42.52 crores. The bankers of the company have extended their fullest co-operation in
sanctioning and releasing working requirement, which enabled our company to make
payments of cane bills of the farmers. The company has paid Rs. 1000 per MT as first
installment for the cane supplied during the year
Civil section:
Structure:
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Godown Keeper
Clerks
Attainder
Civil engineer
Workers
Non offical
Worker
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Assistant engineer
Official
Head clerk
Functions:
Planning for new project.
Water supply to the factory & quarters.
Looking over cleanliness of the factory.
Making arrangement for the functions.
Maintenance of factory building.
Maintenance of roads, which are constructed by factory.
Maintaining distillery plant
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INFRASTRUCTURE SECTION:
The infrastructure is one of the co-operative sectors in sugar production,
which is located in ran nagar, at Timmapur village and is 16KM away from
Mudhol. It is located near the bank of Ghtaprabha River, so the factory has
obtained the premises for lifting Water from this river for factory use.
THE INFRASTRUCTURE FACILITIES PROVIDED TO THE EMPLOYEES IN
THE FACTORY LIKE:
Canteen and mess facility
Medical facility
Housing facility
Safety measures
Guest house facility
Contingencies
Insurance facility Etc;
HUMAN RESOURCE DEPARTMENT
The Human Resource department is the primarily concerned with the human
constitution of an organization. It is concerned with the manpower recruitment,
remuneration, promotion, retirement etc., all related to human resource or labors of the
organization.
The Human Resource Department refers to the systematic approach to the
problem of selection, training motivating and retaining personnel in any organization.
It also considers with planning, organizing, directing the personnel functions in the
organization.
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The department is also concerned with recruitment selection and placement.
1 Development and training to the workers.
2 Development evaluation of the workers.
3 Wage and salary administration.
In Ranna Sugars the personnel manager takes all the above responsibilities and
undertakes the activities concerned with him.
Suitable candidates are selected to a particular job according to their
qualification and experience.
There is no necessary to give training to the workers on separate machine other
than actual production process. Hence training is given on the job only.
Manager and supervisor are continuously inspecting every worker ti access their
performance and there is a better scope for hard workers.
FACILITY TO WORKERS
1 Availability of rest house with TV facility.
2 Availability of quarters.
3 Providing 2 wheelers for employees who are visiting the field to supervise
and check the availability cane.
4 Executive levels are provided with 4 wheelers.
5 Weekly one holiday of any in a week
NATIONAL HOLIDAYS
The industry can give the leave for the national holidays; fair days of national
holidays should be given to the employees, such as Independence Day, Republic Day,
and Gandhi Jayanti etc.
DUTIES OF TIME OFFICE:-
1 Maintenance of clock
2 Sequencing the punching cards
3 Siren maintenance ( signal value )
4 Observation of employees
5 Maintaining Notice Board
6 Accepting leave letter application
7 Over time requisition
8 Absent statement
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OBJECTIVES OF HUMAN RESOURCE DEPARTMENT
1. To maintain good relation between employer and employees.
2. To maintain good industrial relation.
3. To select right person at right job.
4. To cope with a chain.
5. To develop employees in organization.
6. To full utilization of human resource.
FUNCTIONS OF HUMAN RESOURCE DEPARTMENT
1. Recruitment
2. Job analysis and job description
3. Promotion
4. Wages and salary administration
5. Training and development
6. Records and incentives
7. Welfare maintenance
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Methodology
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Methodology
INTRODUCTION:
The present study aims at assessing the level of satisfaction of employee
in a manufacturing industry. The study was conducted at RANNA SUGARS, in the
industry.
Statement of the problem:
This particular topic is selected because Employee job satisfaction is a
very important element necessary for the smooth functioning of an organization.
Employee surveys provide a channel for employee to communicate their views
on a wide range of issues in total confidence. They help management to build
up an accurate picture of how employees perceive the organization and highlight
the causes of employee dissatisfaction.
Primary data:
Primary data are the data that are collected to help solve a problem or taken
advantage of an opportunity on which decision must be taken. The main method of
collecting primary data is survey method, there are different types of survey techniques
for example personal interview, mail survey, Internet survey and telephone survey.
Secondary data:
Secondary data collected from company people, guide line book and
internet.
Assessing the level of job satisfaction of the employee.
Management problem: To know the job satisfaction level of employee.
Management wants to build up an accurate picture of how employees perceive
the organization and highlight the causes of employee dissatisfaction. They want
to know the opinion and suggestions of employee.
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Purpose of the study:
The study has been conducted for gaining practical knowledge about
HR and detail study about job satisfaction and practices in RSSK.
SAMPLING TEST:
We have selected the “simple random sampling” a type of probability sampling.
Simple random sampling is a procedure in which every possible sampling of a certain
size within a population has known and equal probability of being chosen as the study
of sample.
It helps in the actual selection of a simple random sample can be done by randomly
picking the desired number of units from the population.
Here we collected the data from sampling frame (i.e. Welfare activities and job
satisfaction).
Sample size: 100
Sampling unit: selected randomly no specific respondent.
Extent: refers to area selected.
By personal contact –In RSSK industry
Time: 14th August 2009 From: 2.30 pm to 7.00pm.
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JOB SATISFACTION
INTRODUCTION:
Several years ago the only compensation that most employees received
from their jobs was a pay cheques. As time passed this changed, as employees
began to demand and receive more from their jobs. Today’s employees are
receiving a variety of compensation,, including health care, retirement, and
numerous other benefits and programmed. However, one thing that employee of
two generation ago and today have in common in them is that, their jobs
constitute a major part of their lives, and are one of the greater sources of
personal pleaser and pain. While jobs can be satisfying in some regards, with
positive feeling of accomplishments and purpose, they can also be source of
negative feelings.
DEFINITION:
The term job satisfaction refers to ‘an individuals general attitude
towards his or her job. A person with a high level of jobs satisfaction holds
positive attitude about the jobs, while a person who is dissatisfaction with his or
her jobs holds negative attitude towards the jobs.
Job satisfaction consists of the feelings and attitude of a person with
respect to his or her job. All aspects of particular jobs, good or bad, positive or
negative, is likely to contribute to the development of feelings of satisfaction (or
dissatisfaction).
FACTORS OF THE JOB SATISFACTION:
There are different factors on which job satisfaction depends. Important are as discussed here.
Personal factors
Factors inherent in job
Factors controlled by the management
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1] Personal factors:
They include employee’s sex, education, age, marital status and their personal characteristics, family background, socio-economic background and the like.
2] factors inherent in job:
Instead of being guided by their co-worker and supervision, the skilled employees would rather like to be guided by their own inclination to choose jobs in consideration of ‘what they have to do’. These factors included: the worker itself, condition, influence of internal and external environment on the job which are uncontrolled by the management etc.
3] factors controlled by the management:
They include the nature of supervision, job security, kind of work group, wage rate, promotional opportunities transfer policy, duration of work and sense of responsibilities. All these factors greatly influence the employees. Their presence in the organization motivation the employees and provides a sense of job satisfaction.
THE IMPORTANCE OF JOB SATISFACTION.
When allowed to operate freely, job satisfaction can contribute
substantially to organizational effectiveness. It can contribute to productive output
in the from of high quantity and quality of product or services, as well as to
organizational maintenance objective as represented by low absenteeism and
turnover. Yet in great many instances aspect of the individual, the organization, or
the environment constrain the satisfaction productivity relationship to the point
where its practical importance is minimal. A very dissatisfied employee may
work hard, produce, be present everyday, and stay with the co; for many tears if
there is no place else to go, the person desperately needs a jobs and there is a
real prospect of being fired should good performance not be maintained.
Ultimately, stress may catch up with such a person and signs of poor
corporate citizenship may appear, but such denials of natural satisfaction-output
patterns cans maintain themselves for long periods. Hence job satisfaction may
will be more important to the individual than to the employing organization. In
American society, responsibility for attaining job satisfaction usually assigned to
the individual rather than to the organization. Individuals can change jobs, thereby
obtaining more satisfying work.
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DATA ANALYSIS & INTERPRETATION
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ANAYSIS AND INTERPRETATION:
1. Working hours of the organization is convenient?
Frequency
Percent Valid Percent Cumulative Percent
Valid 1)Strongly agree
48 48.0 48.0 48.0
2) Some what agree
35 35.0 35.0 83.0
3)Neither agree nor disagree
6 6.0 6.0 89.0
4)Strongly disagree
7 7.0 7.0 96.0
5)Somewhat disagree
4 4.0 4.0 100.0
Total 100 1 00.0 100.0
Analysis : Among 100 employees 48% of employees are Strongly agree, 35% are
Some what agree, 6% are Neither agree nor disagree, 7% are strongly disagree & 4%
are of some what disagree.
Interpretation: For survey come to know that most of the employees are strongly
agree and least of the employees are some what agree.
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2)State the level of satisfaction towards the salary paid to you by the
company?
Frequency Percent Valid Percent Cumulative Percent
Valid 1 Completely satisfied
11 11.0 11.0 11.0
2 Satisfied 45 45.0 45.0 56.0
3 Neither satisfied nor dissatisfied
10 10.0 10.0 66.0
4 Completely dissatisfied
3 3.0 3.0 69.0
5 Dissatisfied
31 31.0 31.0 100.0
Total 100 100.0 100.0
Analysis: Among 100 employees, 45% employees are Satisfied, 11% of employees are
Completely satisfied 10% are Neither satisfied nor dissatisfied, 3% are Completely
dissatisfied & 31%are dissatisfied.
Interpretation: From survey come to know that majority of employees are satisfied
and least of the employees are completely dissatisfied towards the salary.
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3)How do you feel about working conditions in your organization?
Frequency Percent Valid PercentCumulative Percent
Valid 1 Completely satisfied
22 22.0 22.0 22.0
2 Satisfied 72 72.0 72.0 94.0
3 Neither satisfied nor dissatisfied
2 2.0 2.0 96.0
4 Completely dissatisfied
2 2.0 2.0 98.0
5 Dissatisfied 2 2.0 2.0 100.0
Total 100 100.0 100.0
Analysis: Among the 100 employees, 22% are Completely satisfied, 72% are
Satisfied, 2% are Neither satisfied nor dissatisfied, 2% are Completely dissatisfied &
2% are dissatisfied.
Interpretation : From survey come to know that the working condition of the
organization is satisfied because 72% of the employees are satisfied and only 2% are
dissatisfied and completely dissatisfied.
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4) What do you feel about the scope provided by RSSK for your bright future
Frequency Percent ValidPercent Cumulative Percent Valid 1) Extremely 16 16.0 16.0 16.0
2)Somewhat satisfied
68 68.0 68.0 84.0
3)Neither satisfied nor dissatisfied
9 9.0 9.0 93.0
4) Extremely dissatisfied
4 4.0 4.0 97.0
5) Some what dissatisfied
3 3.0 3.0 100.0
Total 100 100.0 100.0
Analysis: Among the 100 employers said that the 68% are some what Satisfied, 16%
are Extremely, 9% are Neither satisfied nor dissatisfied, 4%are extremely dissatisfied
& 3% are some what dissatisfied.
Interpretation: most of the people happy with the RSSSK for Bright future in terms
of time.
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5) What do you feel about the transport facility?
Frequency Percent ValidPercent Cumulative Percent Valid 1
Completely satisfied
5 5.0 5.0 5.0
2 Satisfied 22 22.0 22.0 27.0 3 Neither
satisfied nor dissatisfied
38 38.0 38.0 65.0
4 Completely dissatisfied
6 6.0 6.0 71.0
5 Some what dissatisfied
29 29.0 29.0 100.0
Total 100 100.0 100.0 1OO.0
Analysis: Most of 100 employees are agrees that. transport facility, where as
29% are some what dissatisfied, 22% are satisfied, to their decision. As the
completely dissatisfactory level is 6%, and 5% is completely satisfied by the
company.
Interpretation: among all the satisfied more number are about Neither satisfied nor
dissatisfied & least of completely satisfied.
6) Are you satisfied with the medical facilities provided to you?BABASAB PATIL 59
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Frequency Percent Valid Percent Cumulative Percent
Valid 1) Strongly agree
35 35.0 35.0 35.0
2) Some what agree
50 50.0 50.0 85.0
3) Neither agree nor disagree
4 4.0 4.0 89.0
4) strongly disagree
9 9.0 9.0 98.0
5) Some what disagree
2 2.0 2.0 100.0
Total 100 100.0 100.0
Analysis: Most of employee is 50% of some what agrees that with medical facility,
where as 35% of them are strongly agree, 9% of them neither agree nor disagree, to
their decision. As the completely dissatisfactory level is 4%, and 2% is some what
disagree by the company.
Interpretation: among all the satisfied more number are about some what agree &
least of some what disagee.
7) Management handles grievances and complaints in time?
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Frequency Percent ValidPercent Cumulative Percent
Valid 1) Strongly agree
52 52.0 52.0 52.0
2)Somewhat agree
9 9.0 9.0 61.0
3) Neither agree nor disagree
23 23.0 23.0 84.0
4)Strongly disagree
9 9.0 9.0 93.0
5) Some what disagree
7 7.0 7.0 100.0
Total 100 100.0 100.0
Analysis:
Most of employee i.e. 52% of them strongly agree that they are satisfied for
complaints and grievances handles by management. Still their not have any problem I,e
strike layout etc. where as 23% of them are neither agree nor disagree, 9% of the
strongly disagree and some what agree, and7% of them are some what disagree for
employee remaining about the management.
Interpretation:
From the analysis it can be conclude that many of them are strongly agree and few
of them are least agree.
8) Relationship between employee and management is good?
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Frequency Percent ValidPercent Cumulative Percent
Valid 1) Strongly agree
52 52.0 52.0 52.0
2)Somewhat agree
9 9.0 9.0 61.0
3) Neither agree nor disagree
23 23.0 23.0 84.0
4) Strongly disagree
9 9.0 9.0 93.0
5) Some what disagree
7 7.0 7.0 100.0
Total 100 100.0 100.0
Analysis: From the above diagram. We can say that 52% of the employees have
strongly agree about the interpersonal relationship between the employees, 23% of the
employee are neither agree nor disagree, 9% of them are some what agree and strongly
agree and 7% of them are some what disagree.
Interpretation: From the analysis we can conclude that majority of the employees
strongly agree about the interpersonal relationship between the employees.
9) Your talent or intelligence is encouraged?
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Frequency Percent ValidPercent Cumulative Percent
Valid 1)Strongly agree
34 34.0 34.0 34.0
2)Somewhat agree
55 55.0 55.0 89.0
3 Neither agree nor disagree
3 3.0 3.0 92.0
4)Strongly disagree
4 4.0 4.0 96.0
5) Some what disagree
4 4.0 4.0 100.0
Total 100 100.0 100.0
Analysis: Most of employee is 55% of some what agrees that., where as 34%
of them are strongly agree, 3% of them neither agree nor disagree, to their decision.
As the completely dissatisfactory level is 4%, and 4% is some what disagree by the
company.
Interpretation: among all the satisfied more number are about some what agree &
least of them neither agree nor disagree.
10. The fringe benefits given to you are?
Frequency Percent Valid Percent Cumulative
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Percent Valid 1)
Completely satisfied
7 7.0 7.0 7.0
2) Satisfied 81 81.0 81.0 88.0 3) Neither
satisfied nor dissatisfied
6 6.0 6.0 94.0
4) Completely dissatisfied
3 3.0 3.0 97.0
5) Dissatisfied
3 3.0 3.0 100.0
Total 100 100.0 100.0
Analysis: Majority of the employee i.e. 100% are satisfied with the fringe benefit.
Where as, 81% of the satisfied, 7% completely satisfied, 6% of neither satisfied nor
dissatisfied, and 3% are the completely dissatisfied and dissatisfied.
Interpretation: from the analysis we can say that majority of the employees are
satisfied with the fringe benefits given to them.
11. Whether job promotion in this organization is impartial?
Frequency Percent ValidPercent Cumulative Percent Valid 1) Strongly 37 37.0 37.0 37.0BABASAB PATIL 64
RSSK Job Satisfaction
agree 2) Some what
agree 55 55.0 55.0 92.0
3) Neither agree nor disagree
4 4.0 4.0 96.0
4) Strongly disagree
2 2.0 2.0 98.0
5)Somewhat disagree
2 2.0 2.0 100.0
Total 100 100.0 100.0
Analysis: Most of employee i.e. 55% of them some what agree with the job promotion
is in this organization is impartial. Where as 37% of strongly agree, 4% of them neither
agree nor disagree, as the percentage of the strongly disagree level of the employee is
less than compared to the some what agree. We can conclude that the employees agree
with the job promotional.
Interpretation: From the analysis, majority of employees are some what agree that the
jod promotion in this organization is impartial.
12. What do you feel about the canteen facility provided to you?
Frequenc Percent ValidPercent Cumulative Percent
BABASAB PATIL 65
RSSK Job Satisfaction
Valid 1) Good 72 72.0 72.0 72.0
2) Excellent 6 6.0 6.0 78.0
3) Neither good nor bad
13 13.0 13.0 91.0
4) Poor 8 8.0 8.0 99.0
5) Bad 1 1.0 1.0 100.0
Total 100 100.0 100.0
Analysis: Most of employee i.e. 72% of them say that they are satisfied with the
canteen facility. Where as 13% of them say it is neither good nor bad, and 8% of them
of them say it is poor, 6% of them say it is excellent and only 1% of them say that it is
bad.
Interpretation: from the analysis we can say that majority of the employees express
that the canteen is good.
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FINDINGS
RECOMMENDATIONS
CONCLUSION.
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FINDINGS AND RECOMMENDATION:
Findings:
Medical facility provided to the employees is highly satisfied as management is
highly concerned about the employees and their health
The relationship between the management and employees is good.
61% of employees say they are satisfied with the way their grievances are
addressed.
Promotion is given on the basis of performance and 92% of employees are
satisfied.
More then 75% of employees are satisfied with the food provided in the canteen
because they maintain good quality food and lot of cleanliness in the preparation
of food.
Transportation facility provided by the company is not up to the mark, because 35%
respondents are strongly dissatisfied.
56% of employees are satisfied with the salary given to the employees.
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Recommendations:
Rann Sugar can have a separate HR department which helps the
company to know the employees needs and desires and it will conduct
the training and orientation programme and also look after all the HR
activities for the employees and this in turn can help to increase the
productivity of the employees.
They can also try to provide transport facility as most of employees are
not having convenient local buses or they can provide bus facility from
factory site to nearest city.
Company can provide uniform to the worker as it looks more neat and
clean.
The company may improve its employee concern with the help of
offerings and provisions giving to the employees
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CONCLUSION
I have taken problem on employee job satisfaction at Ranna sugars. A sample
size 100 respondents were selected for collection of primary data. Analysis and
interpretation of primary has been presented in their respective headings.
Finally to conclude, the project gave me an opportunity to observe the various
theoretical aspects, employees and management were very cooperative through that I
got to know their opinion regarding job satisfaction. From this I can say that
management at Rann Sugars is concerned about employees
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BIBLIOGRAPHY QUESTIONNAIRES
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RSSK Job Satisfaction
BIBLIOGRAPHY
BOOKS:
1. Human Resources Management
Subbarao
5th edition,
Pearson Education, Asia.
2. Marketing Management
Phillip Kotler
11th edition
Prentice-Hall India Pvt. Ltd.
3. Principles of Management
Hernold Kunz
10th edition
Company Websites:
www. Ranna sugar .co.in
www. Ranna sugar.com
News papers:
Vijay Karnataka
Deccan herald.
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QuestionnaireDear sir/ madam,
QUESTIONNAIRE
(Please mark for the relevant box)1. Name: _____________________________________
Address: ________________________________________________ _______________________________________________________
1. Working hours of the organization is convenient?1. Strongly agree2. some what agree? 3. Neither agrees Nor Disagree4. Strongly disagree 5. some what disagree
2. State the level of satisfaction towards the salary paid to you by the company?
1. Completely satisfied 2. Satisfied 3. Neither Satisfied nor dissatisfied 4. Completely dissatisfied 5. Dissatisfied
3.How do you feel about working conditions in your organization?1. Completely satisfied 2. Satisfied 3. Neither Satisfied nor dissatisfied 4. Completely dissatisfied 5. Dissatisfied
4. What do you feel about the scope provided by RSSK for your bright future1. Extremely 2. Somewhat satisfied3. Neither satisfied Nor dissatisfied4. Extremely dissatisfied5. Some what dissatisfied
5. What do you feel about the transport facility?1. Completely satisfied 2. Satisfied 3. Neither satisfied nor dissatisfied 4. Completely dissatisfied 5. Some what dissatisfied
6. Are you satisfied with the medical facilities provided to you?1. Strongly agree 2. Somewhat agree 3. Neither agrees Nor Disagree 4. Strongly disagree 5. some what disagree
7. Management handles grievances and complaints in time?1. Strongly agree
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2. Somewhat agree 3. Neither agrees Nor Disagree 4. Strongly disagree 5. some what disagree
8. Relationship between employee and management is good?1. Strongly agree 2. Somewhat agree 3. Neither agrees nor disagrees 4. Strongly disagree 5. some what disagree
9. Your talent or intelligence is encouraged? 1. Strongly agree2. Somewhat agree 3. Neither agrees Nor Disagree4. Strongly disagree 5. some what disagree
10. The fringe benefits given to you are?1. Completely satisfied 2. Satisfied 3. Neither Satisfied nor dissatisfied4. Completely dissatisfied 5. Dissatisfied
11. Job promotion in this organization is impartial?1. Strongly agree2. Somewhat agree3. Neither agrees Nor Disagree4. Strongly disagree5. some what disagree
12. What do you feel about the canteen facility provided to you?1. Good 2. Excellent 3. Neither Good nor Bad 4. Poor 5. Bad
BABASAB PATIL 74