Jim cassidy presentation

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Jim Cassidy Presentation - from the IMI & DMI Digital Marketing for the Pharma Industry workshop, 17th Oct 2012

Transcript of Jim cassidy presentation

Web Project Management

Agenda

Introduction

Our Digital Landscape

Defining the brief – The 4 Q’s

Project Life Cycle

Pitfalls

1

2

3

4

5

Questions 6

Jim Cassidy Managing Director - Lucidity Digital

- Web Design - Web Applications - Mobile Web - SEM - Social Media strategy - Apps (Mobile & Facebook) - Email Marketing

www.lucidity.ie e: jcassidy@lucidity.ie p: 01 2934800

Pharmaceutical

OTC / Consumer

Grocery

Our Digital Landscape

Web, Search, Social & Technology

Web, Search, Social & Technology

Web, Search, Social & Technology

375 Million Tablets Will Be Sold Globally In 2016 Forrester

The shifting sands...search? October 2011 – September 2012

October 2012

The shifting sands...search?

The shifting sands....Social!! October 2011 – September 2012

July 2012 – September 2012

The shifting sands....Social!!

July 2012 – September 2012

The shifting sands....Social!!

The shifting sands...Mobile!!!

January 2012 – October 2012

The shifting sands...Mobile!!!

Mobile Vs Desktop 2010 - 2012

The shifting sands...Mobile!!!

A bit techie...Browsers Browser Versions 2012

Defining the brief.. People

There are 2 project managers

One on the client side One on the agency side

Defining the brief.. People

Defining the brief.. The 4 Q’s

Defining the brief.. People

Embrace your inner Geek :-)

Defining the brief.. People

Ensure everyone is at the table from the start

Defining the brief.. The 4 Q’s

Planning Planning Planning

Defining the brief.. The 4 Q’s

DISCOVERY DESIGN DEVELOPMENT DEPLOY

Defining the brief.. The 4 Q’s

1.Who are you trying to reach? 2.What are you trying to say? 3.What do you want them to do? 4.How will you know it has worked?

Defining the brief.. The 4 Q’s 1.Who are you trying to reach?

Defining the brief.. The 4 Q’s 2.What are you trying to say?

•IPHA •Brand Guidelines •Existing research •Localising global campaign

Defining the brief.. The 4 Q’s 3.What do you want them to do?

User has a clearly defined call to action on the sites homepage

User is given information that will encourage them to continue

User is presented with uncluttered relevant content.

User has the opportunity to engage

Step 1 Step 2 Step 3 Step 4

Defining the brief.. The 4 Q’s 4.How will you know it has worked?

Project Life Cycle

DISCOVERY

DESIGN

DEVELOPEMENT

DEPLOY

DISCOVERY Review & creation of a brief in a discovery session Development of a functional spec document Common pursuit of vision & goals

Project Life Cycle

DISCOVERY Project Life Cycle

Functional Spec Project Life Cycle

- Project Overview - Site design - Information Architecture - Database Architecture & Storage -Use cases - Relevant documentation - Schedule

Functional Spec Project Life Cycle

Web Application

SQL DB

Users

Customer API

DESIGN - Wire Frames - Design – An iterative process

Project Life Cycle

DESIGN Project Life Cycle

DEVELOPEMENT Create the HTML & CSS Development server Onsite optimisation & Content creation CMS integration Third party integration

Project Life Cycle

DEVELOPEMENT Meta /Title Domain - www Search friendly URL Relevant content 301 redirects 404 page Sitemap XML sitemap Backlinks Site speed Canonical meta tag

Project Life Cycle

DEPLOY - TETO & RERO - Usabilty Testing - Link Testing - Onsite optimisation - Cross browser testing - Analytics

Project Life Cycle

DEPLOY

Test early, Test often

Release early, Release often

Project Life Cycle

DEPLOY Focus Groups?

Don’t make them think?

A/B & multivariate testing

Project Life Cycle

DEPLOY - Browser testing

Project Life Cycle

• Analytics • A/B Multivariate • Conversion optimisation • Surveys • Feedback • Eye Tracking • Focus Groups

DEPLOY - Analytics Project Life Cycle

Project Life Cycle

Project Life Cycle

Project Life Cycle

Pitfalls

Slide 58

Ever changing requirements / Scope creep

Communication breakdown

Approval process is too lengthy

Go Live date is changed

1

2

3

4

5

Vague feedback

Design by committee 6

7 Site goes live – the job is complete

Thank You

Jim Cassidy P: 01 2934800 E: jcassidy@lucidity.ie W: www.lucidity.ie