Jim cassidy presentation

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Jim Cassidy Presentation - from the IMI & DMI Digital Marketing for the Pharma Industry workshop, 17th Oct 2012

Transcript of Jim cassidy presentation

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Web Project Management

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Agenda

Introduction

Our Digital Landscape

Defining the brief – The 4 Q’s

Project Life Cycle

Pitfalls

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5

Questions 6

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Jim Cassidy Managing Director - Lucidity Digital

- Web Design - Web Applications - Mobile Web - SEM - Social Media strategy - Apps (Mobile & Facebook) - Email Marketing

www.lucidity.ie e: [email protected] p: 01 2934800

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Pharmaceutical

OTC / Consumer

Grocery

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Our Digital Landscape

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Web, Search, Social & Technology

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Web, Search, Social & Technology

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Web, Search, Social & Technology

375 Million Tablets Will Be Sold Globally In 2016 Forrester

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The shifting sands...search? October 2011 – September 2012

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October 2012

The shifting sands...search?

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The shifting sands....Social!! October 2011 – September 2012

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July 2012 – September 2012

The shifting sands....Social!!

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July 2012 – September 2012

The shifting sands....Social!!

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The shifting sands...Mobile!!!

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January 2012 – October 2012

The shifting sands...Mobile!!!

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Mobile Vs Desktop 2010 - 2012

The shifting sands...Mobile!!!

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A bit techie...Browsers Browser Versions 2012

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Defining the brief.. People

There are 2 project managers

One on the client side One on the agency side

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Defining the brief.. People

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Defining the brief.. The 4 Q’s

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Defining the brief.. People

Embrace your inner Geek :-)

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Defining the brief.. People

Ensure everyone is at the table from the start

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Defining the brief.. The 4 Q’s

Planning Planning Planning

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Defining the brief.. The 4 Q’s

DISCOVERY DESIGN DEVELOPMENT DEPLOY

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Defining the brief.. The 4 Q’s

1.Who are you trying to reach? 2.What are you trying to say? 3.What do you want them to do? 4.How will you know it has worked?

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Defining the brief.. The 4 Q’s 1.Who are you trying to reach?

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Defining the brief.. The 4 Q’s 2.What are you trying to say?

•IPHA •Brand Guidelines •Existing research •Localising global campaign

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Defining the brief.. The 4 Q’s 3.What do you want them to do?

User has a clearly defined call to action on the sites homepage

User is given information that will encourage them to continue

User is presented with uncluttered relevant content.

User has the opportunity to engage

Step 1 Step 2 Step 3 Step 4

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Defining the brief.. The 4 Q’s 4.How will you know it has worked?

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Project Life Cycle

DISCOVERY

DESIGN

DEVELOPEMENT

DEPLOY

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DISCOVERY Review & creation of a brief in a discovery session Development of a functional spec document Common pursuit of vision & goals

Project Life Cycle

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DISCOVERY Project Life Cycle

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Functional Spec Project Life Cycle

- Project Overview - Site design - Information Architecture - Database Architecture & Storage -Use cases - Relevant documentation - Schedule

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Functional Spec Project Life Cycle

Web Application

SQL DB

Users

Customer API

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DESIGN - Wire Frames - Design – An iterative process

Project Life Cycle

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DESIGN Project Life Cycle

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DEVELOPEMENT Create the HTML & CSS Development server Onsite optimisation & Content creation CMS integration Third party integration

Project Life Cycle

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DEVELOPEMENT Meta /Title Domain - www Search friendly URL Relevant content 301 redirects 404 page Sitemap XML sitemap Backlinks Site speed Canonical meta tag

Project Life Cycle

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DEPLOY - TETO & RERO - Usabilty Testing - Link Testing - Onsite optimisation - Cross browser testing - Analytics

Project Life Cycle

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DEPLOY

Test early, Test often

Release early, Release often

Project Life Cycle

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DEPLOY Focus Groups?

Don’t make them think?

A/B & multivariate testing

Project Life Cycle

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DEPLOY - Browser testing

Project Life Cycle

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• Analytics • A/B Multivariate • Conversion optimisation • Surveys • Feedback • Eye Tracking • Focus Groups

DEPLOY - Analytics Project Life Cycle

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Project Life Cycle

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Project Life Cycle

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Project Life Cycle

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Pitfalls

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Ever changing requirements / Scope creep

Communication breakdown

Approval process is too lengthy

Go Live date is changed

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Vague feedback

Design by committee 6

7 Site goes live – the job is complete

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Thank You

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Jim Cassidy P: 01 2934800 E: [email protected] W: www.lucidity.ie