Issues in Supply Chain Management

Mike Landry, Ph.D., MBAProfessor of Marketing

Chair, Department of Marketing, Hospitality, and Supply Chain ManagementNortheastern State University

Tulsa Chapter, Institute for Supply ManagementMarch 10, 2015

Issues in Supply Chain Management

• Human Resources• Transportation• Retailing• Warehousing • Purchasing• The Future.

Human ResourcesFrom: “Forecasting Supply Chain Management ‘Perfect Storm’ by Kusumal Ruamsook and Christopher Craig-Head Supply Chain 247 1/20/2014http://www.supplychain247.com/article/forecasting_a_supply_chain_talent_perfect_storm

Human ResourcesFrom: “Forecasting Supply Chain Management ‘Perfect Storm’ by Kusumal Ruamsook and Christopher Craig-Head Supply Chain 247 1/20/2014http://www.supplychain247.com/article/forecasting_a_supply_chain_talent_perfect_storm

Human Resources -- Solutions

• “[T]alent management programs need to have structurally sound employee value propositions that span opportunity, work, rewards, people, and organization.”• Determine “must have” skills for the organization. “…ensure that

talent is recruited, developed, evaluated, and compensated in line with the performance needs of the business.• Focus on retaining employees.

From: “Forecasting Supply Chain Management ‘Perfect Storm’ by Kusumal Ruamsook and Christopher Craig-Head Supply Chain 247 1/20/2014 http://www.supplychain247.com/article/forecasting_a_supply_chain_talent_perfect_storm

Human Resources -- Solutions

• Focus on training employees.• University courses.• Certification programs.• On-the-job training programs.• Mentoring programs.• Job rotation programs.

From: “Forecasting Supply Chain Management ‘Perfect Storm’ by Kusumal Ruamsook and Christopher Craig-Head Supply Chain 247 1/20/2014 http://www.supplychain247.com/article/forecasting_a_supply_chain_talent_perfect_storm

Human Resources -- Solutions

• Build a talent pipeline for the next decade.• Collaborate with colleges, universities, high schools.

• Participating in developing industry-driven curriculum.• Offering scholarships to students based on scholastic achievement and interest in

pursuing careers in the supply chain management field.• Offering paid internships or sponsoring projects, consulting assignments, and/or

research that provide real-world experiences and help foster development of future supply chain executives.

• Being “guest lecturers” to better disseminate insights from industry into supply chain programs to support the development of theory into practice.

From: “Forecasting Supply Chain Management ‘Perfect Storm’ by Kusumal Ruamsook and Christopher Craig-Head Supply Chain 247 1/20/2014 http://www.supplychain247.com/article/forecasting_a_supply_chain_talent_perfect_storm

Transportation

• Trucking• Driver shortage.• Hours-of-service issues.• Increased complexity/reliability issues of new trucks.

• Railroads• Capacity issues.• Retirements.• Safety.

• Positive Train Control (PTC)• Tank cars

Transportation

• Aviation• Developing pilot shortage.• Capacity issues.

• Water• Inland

• Aging infrastructure.• Growing shortage of workers.

• Oceangoing• Labor issues.• Panama Canal expansion

Retailing

• Omnichannels

ManufacturerRetailer

http://www.knoxvilleonadime.com/2011/07/first-look-at-thirty-one-fall-catalog-i.h

http://aeroattese.blogspot.com/2013/10/un-distributore-automatico-glam.html

The Store

Retailing

• Omnichannels

ManufacturerRetailer

http://www.knoxvilleonadime.com/2011/07/first-look-at-thirty-one-fall-catalog-i.h

http://aeroattese.blogspot.com/2013/10/un-distributore-automatico-glam.html

Order on internet,Pick up at store

The Store

Retailing

• Omnichannels

ManufacturerRetailer

http://www.knoxvilleonadime.com/2011/07/first-look-at-thirty-one-fall-catalog-i.h

http://aeroattese.blogspot.com/2013/10/un-distributore-automatico-glam.html

Order in catalog,Pick up at store

The Store

Retailing

• Omnichannels

ManufacturerRetailer

http://www.knoxvilleonadime.com/2011/07/first-look-at-thirty-one-fall-catalog-i.h

http://aeroattese.blogspot.com/2013/10/un-distributore-automatico-glam.html

Order online,Pick up at kiosk

The Store

Retailing

• Omnichannels

ManufacturerRetailer

http://www.knoxvilleonadime.com/2011/07/first-look-at-thirty-one-fall-catalog-i.h

http://aeroattese.blogspot.com/2013/10/un-distributore-automatico-glam.html

Go to store,Order online.Have delivered to store.

The Store

Retailing• Omnichannels

ManufacturerRetailer

http://www.knoxvilleonadime.com/2011/07/first-look-at-thirty-one-fall-catalog-i.h

http://aeroattese.blogspot.com/2013/10/un-distributore-automatico-glam.html

Go to store,Order online.Have delivered home.

The Store

Retailing• Omnichannels

ManufacturerRetailer

http://www.knoxvilleonadime.com/2011/07/first-look-at-thirty-one-fall-catalog-i.h

http://aeroattese.blogspot.com/2013/10/un-distributore-automatico-glam.html

Go to store,Order online.Have delivered home.

The Store

Service/inventory

Retailing

• Omnichannels• Tax issues

Warehousing

• Robotics

http://www.supercoolrobots.com/army-of-robots-to-help-ship-your-amazon-purchases/

Warehousing

• Robotics

http://money.cnn.com/2014/05/22/technology/amazon-robots/

Purchasing

• Procurement Departments Negotiating Too Aggressively Forbes 3-3-2015.

• ???????

The Future

• Robotics• 3-D Printing

Amazon has patented one concept of 3-D delivery:

The Future

• Robotics• 3-D Printing

Amazon has patented one concept of 3-D delivery:

Customer orders, say,a basketball

The Future

• Robotics• 3-D Printing

Customer orders, say,a basketball

http://multichannelmerchant.com/crosschannel/all-signs

-lead-to-amazon-offering-same-day-delivery-15072012/

Amazon has patented one concept of 3-D delivery:

3-D software contenttransmitted to Amazondelivery vehicle nearcustomer

The Future

• Robotics• 3-D Printing

http://multichannelmerchant.com/crosschannel/all-signs

-lead-to-amazon-offering-same-day-delivery-15072012/

Amazon has patented one concept of 3-D delivery:

https://www.jweel.com/en/blog/p/2013/3d-printing%3A-when-the-idea-becomes-reality/

On-board 3-D printer usessoftware and on-boardraw materials to “print”product.

The Future

• Robotics• 3-D Printing

http://multichannelmerchant.com/crosschannel/all-signs

-lead-to-amazon-offering-same-day-delivery-15072012/

Amazon has patented one concept of 3-D delivery:

Truck delivers productto customer

The Future

• Robotics• 3-D Printing

Amazon has patented one concept of 3-D delivery:

Truck delivers productto customer

Warehouse eliminated

Truck capacity optimized

Issues in Supply Chain Management

• Human Resources• Transportation• Retailing• Warehousing • Purchasing• The future.

Issues in Supply Chain Management

• Human Resources• Transportation• Retailing• Warehousing • Purchasing• The future.

ThanksCopy of slides?Email landry@nsuok.edu