Issues in Supply Chain Management Mike Landry, Ph.D., MBA Professor of Marketing Chair, Department...
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![Page 1: Issues in Supply Chain Management Mike Landry, Ph.D., MBA Professor of Marketing Chair, Department of Marketing, Hospitality, and Supply Chain Management.](https://reader036.fdocuments.in/reader036/viewer/2022062516/56649e2a5503460f94b18222/html5/thumbnails/1.jpg)
Issues in Supply Chain Management
Mike Landry, Ph.D., MBAProfessor of Marketing
Chair, Department of Marketing, Hospitality, and Supply Chain ManagementNortheastern State University
Tulsa Chapter, Institute for Supply ManagementMarch 10, 2015
![Page 2: Issues in Supply Chain Management Mike Landry, Ph.D., MBA Professor of Marketing Chair, Department of Marketing, Hospitality, and Supply Chain Management.](https://reader036.fdocuments.in/reader036/viewer/2022062516/56649e2a5503460f94b18222/html5/thumbnails/2.jpg)
Issues in Supply Chain Management
• Human Resources• Transportation• Retailing• Warehousing • Purchasing• The Future.
![Page 3: Issues in Supply Chain Management Mike Landry, Ph.D., MBA Professor of Marketing Chair, Department of Marketing, Hospitality, and Supply Chain Management.](https://reader036.fdocuments.in/reader036/viewer/2022062516/56649e2a5503460f94b18222/html5/thumbnails/3.jpg)
Human ResourcesFrom: “Forecasting Supply Chain Management ‘Perfect Storm’ by Kusumal Ruamsook and Christopher Craig-Head Supply Chain 247 1/20/2014http://www.supplychain247.com/article/forecasting_a_supply_chain_talent_perfect_storm
![Page 4: Issues in Supply Chain Management Mike Landry, Ph.D., MBA Professor of Marketing Chair, Department of Marketing, Hospitality, and Supply Chain Management.](https://reader036.fdocuments.in/reader036/viewer/2022062516/56649e2a5503460f94b18222/html5/thumbnails/4.jpg)
Human ResourcesFrom: “Forecasting Supply Chain Management ‘Perfect Storm’ by Kusumal Ruamsook and Christopher Craig-Head Supply Chain 247 1/20/2014http://www.supplychain247.com/article/forecasting_a_supply_chain_talent_perfect_storm
![Page 5: Issues in Supply Chain Management Mike Landry, Ph.D., MBA Professor of Marketing Chair, Department of Marketing, Hospitality, and Supply Chain Management.](https://reader036.fdocuments.in/reader036/viewer/2022062516/56649e2a5503460f94b18222/html5/thumbnails/5.jpg)
Human Resources -- Solutions
• “[T]alent management programs need to have structurally sound employee value propositions that span opportunity, work, rewards, people, and organization.”• Determine “must have” skills for the organization. “…ensure that
talent is recruited, developed, evaluated, and compensated in line with the performance needs of the business.• Focus on retaining employees.
From: “Forecasting Supply Chain Management ‘Perfect Storm’ by Kusumal Ruamsook and Christopher Craig-Head Supply Chain 247 1/20/2014 http://www.supplychain247.com/article/forecasting_a_supply_chain_talent_perfect_storm
![Page 6: Issues in Supply Chain Management Mike Landry, Ph.D., MBA Professor of Marketing Chair, Department of Marketing, Hospitality, and Supply Chain Management.](https://reader036.fdocuments.in/reader036/viewer/2022062516/56649e2a5503460f94b18222/html5/thumbnails/6.jpg)
Human Resources -- Solutions
• Focus on training employees.• University courses.• Certification programs.• On-the-job training programs.• Mentoring programs.• Job rotation programs.
From: “Forecasting Supply Chain Management ‘Perfect Storm’ by Kusumal Ruamsook and Christopher Craig-Head Supply Chain 247 1/20/2014 http://www.supplychain247.com/article/forecasting_a_supply_chain_talent_perfect_storm
![Page 7: Issues in Supply Chain Management Mike Landry, Ph.D., MBA Professor of Marketing Chair, Department of Marketing, Hospitality, and Supply Chain Management.](https://reader036.fdocuments.in/reader036/viewer/2022062516/56649e2a5503460f94b18222/html5/thumbnails/7.jpg)
Human Resources -- Solutions
• Build a talent pipeline for the next decade.• Collaborate with colleges, universities, high schools.
• Participating in developing industry-driven curriculum.• Offering scholarships to students based on scholastic achievement and interest in
pursuing careers in the supply chain management field.• Offering paid internships or sponsoring projects, consulting assignments, and/or
research that provide real-world experiences and help foster development of future supply chain executives.
• Being “guest lecturers” to better disseminate insights from industry into supply chain programs to support the development of theory into practice.
From: “Forecasting Supply Chain Management ‘Perfect Storm’ by Kusumal Ruamsook and Christopher Craig-Head Supply Chain 247 1/20/2014 http://www.supplychain247.com/article/forecasting_a_supply_chain_talent_perfect_storm
![Page 8: Issues in Supply Chain Management Mike Landry, Ph.D., MBA Professor of Marketing Chair, Department of Marketing, Hospitality, and Supply Chain Management.](https://reader036.fdocuments.in/reader036/viewer/2022062516/56649e2a5503460f94b18222/html5/thumbnails/8.jpg)
Transportation
• Trucking• Driver shortage.• Hours-of-service issues.• Increased complexity/reliability issues of new trucks.
• Railroads• Capacity issues.• Retirements.• Safety.
• Positive Train Control (PTC)• Tank cars
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Transportation
• Aviation• Developing pilot shortage.• Capacity issues.
• Water• Inland
• Aging infrastructure.• Growing shortage of workers.
• Oceangoing• Labor issues.• Panama Canal expansion
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Retailing
• Omnichannels
ManufacturerRetailer
http://www.knoxvilleonadime.com/2011/07/first-look-at-thirty-one-fall-catalog-i.h
http://aeroattese.blogspot.com/2013/10/un-distributore-automatico-glam.html
The Store
![Page 11: Issues in Supply Chain Management Mike Landry, Ph.D., MBA Professor of Marketing Chair, Department of Marketing, Hospitality, and Supply Chain Management.](https://reader036.fdocuments.in/reader036/viewer/2022062516/56649e2a5503460f94b18222/html5/thumbnails/11.jpg)
Retailing
• Omnichannels
ManufacturerRetailer
http://www.knoxvilleonadime.com/2011/07/first-look-at-thirty-one-fall-catalog-i.h
http://aeroattese.blogspot.com/2013/10/un-distributore-automatico-glam.html
Order on internet,Pick up at store
The Store
![Page 12: Issues in Supply Chain Management Mike Landry, Ph.D., MBA Professor of Marketing Chair, Department of Marketing, Hospitality, and Supply Chain Management.](https://reader036.fdocuments.in/reader036/viewer/2022062516/56649e2a5503460f94b18222/html5/thumbnails/12.jpg)
Retailing
• Omnichannels
ManufacturerRetailer
http://www.knoxvilleonadime.com/2011/07/first-look-at-thirty-one-fall-catalog-i.h
http://aeroattese.blogspot.com/2013/10/un-distributore-automatico-glam.html
Order in catalog,Pick up at store
The Store
![Page 13: Issues in Supply Chain Management Mike Landry, Ph.D., MBA Professor of Marketing Chair, Department of Marketing, Hospitality, and Supply Chain Management.](https://reader036.fdocuments.in/reader036/viewer/2022062516/56649e2a5503460f94b18222/html5/thumbnails/13.jpg)
Retailing
• Omnichannels
ManufacturerRetailer
http://www.knoxvilleonadime.com/2011/07/first-look-at-thirty-one-fall-catalog-i.h
http://aeroattese.blogspot.com/2013/10/un-distributore-automatico-glam.html
Order online,Pick up at kiosk
The Store
![Page 14: Issues in Supply Chain Management Mike Landry, Ph.D., MBA Professor of Marketing Chair, Department of Marketing, Hospitality, and Supply Chain Management.](https://reader036.fdocuments.in/reader036/viewer/2022062516/56649e2a5503460f94b18222/html5/thumbnails/14.jpg)
Retailing
• Omnichannels
ManufacturerRetailer
http://www.knoxvilleonadime.com/2011/07/first-look-at-thirty-one-fall-catalog-i.h
http://aeroattese.blogspot.com/2013/10/un-distributore-automatico-glam.html
Go to store,Order online.Have delivered to store.
The Store
![Page 15: Issues in Supply Chain Management Mike Landry, Ph.D., MBA Professor of Marketing Chair, Department of Marketing, Hospitality, and Supply Chain Management.](https://reader036.fdocuments.in/reader036/viewer/2022062516/56649e2a5503460f94b18222/html5/thumbnails/15.jpg)
Retailing• Omnichannels
ManufacturerRetailer
http://www.knoxvilleonadime.com/2011/07/first-look-at-thirty-one-fall-catalog-i.h
http://aeroattese.blogspot.com/2013/10/un-distributore-automatico-glam.html
Go to store,Order online.Have delivered home.
The Store
![Page 16: Issues in Supply Chain Management Mike Landry, Ph.D., MBA Professor of Marketing Chair, Department of Marketing, Hospitality, and Supply Chain Management.](https://reader036.fdocuments.in/reader036/viewer/2022062516/56649e2a5503460f94b18222/html5/thumbnails/16.jpg)
Retailing• Omnichannels
ManufacturerRetailer
http://www.knoxvilleonadime.com/2011/07/first-look-at-thirty-one-fall-catalog-i.h
http://aeroattese.blogspot.com/2013/10/un-distributore-automatico-glam.html
Go to store,Order online.Have delivered home.
The Store
Service/inventory
![Page 17: Issues in Supply Chain Management Mike Landry, Ph.D., MBA Professor of Marketing Chair, Department of Marketing, Hospitality, and Supply Chain Management.](https://reader036.fdocuments.in/reader036/viewer/2022062516/56649e2a5503460f94b18222/html5/thumbnails/17.jpg)
Retailing
• Omnichannels• Tax issues
![Page 18: Issues in Supply Chain Management Mike Landry, Ph.D., MBA Professor of Marketing Chair, Department of Marketing, Hospitality, and Supply Chain Management.](https://reader036.fdocuments.in/reader036/viewer/2022062516/56649e2a5503460f94b18222/html5/thumbnails/18.jpg)
Warehousing
• Robotics
http://www.supercoolrobots.com/army-of-robots-to-help-ship-your-amazon-purchases/
![Page 19: Issues in Supply Chain Management Mike Landry, Ph.D., MBA Professor of Marketing Chair, Department of Marketing, Hospitality, and Supply Chain Management.](https://reader036.fdocuments.in/reader036/viewer/2022062516/56649e2a5503460f94b18222/html5/thumbnails/19.jpg)
Warehousing
• Robotics
http://money.cnn.com/2014/05/22/technology/amazon-robots/
![Page 20: Issues in Supply Chain Management Mike Landry, Ph.D., MBA Professor of Marketing Chair, Department of Marketing, Hospitality, and Supply Chain Management.](https://reader036.fdocuments.in/reader036/viewer/2022062516/56649e2a5503460f94b18222/html5/thumbnails/20.jpg)
Purchasing
• Procurement Departments Negotiating Too Aggressively Forbes 3-3-2015.
• ???????
![Page 21: Issues in Supply Chain Management Mike Landry, Ph.D., MBA Professor of Marketing Chair, Department of Marketing, Hospitality, and Supply Chain Management.](https://reader036.fdocuments.in/reader036/viewer/2022062516/56649e2a5503460f94b18222/html5/thumbnails/21.jpg)
The Future
• Robotics• 3-D Printing
Amazon has patented one concept of 3-D delivery:
![Page 22: Issues in Supply Chain Management Mike Landry, Ph.D., MBA Professor of Marketing Chair, Department of Marketing, Hospitality, and Supply Chain Management.](https://reader036.fdocuments.in/reader036/viewer/2022062516/56649e2a5503460f94b18222/html5/thumbnails/22.jpg)
The Future
• Robotics• 3-D Printing
Amazon has patented one concept of 3-D delivery:
Customer orders, say,a basketball
![Page 23: Issues in Supply Chain Management Mike Landry, Ph.D., MBA Professor of Marketing Chair, Department of Marketing, Hospitality, and Supply Chain Management.](https://reader036.fdocuments.in/reader036/viewer/2022062516/56649e2a5503460f94b18222/html5/thumbnails/23.jpg)
The Future
• Robotics• 3-D Printing
Customer orders, say,a basketball
http://multichannelmerchant.com/crosschannel/all-signs
-lead-to-amazon-offering-same-day-delivery-15072012/
Amazon has patented one concept of 3-D delivery:
3-D software contenttransmitted to Amazondelivery vehicle nearcustomer
![Page 24: Issues in Supply Chain Management Mike Landry, Ph.D., MBA Professor of Marketing Chair, Department of Marketing, Hospitality, and Supply Chain Management.](https://reader036.fdocuments.in/reader036/viewer/2022062516/56649e2a5503460f94b18222/html5/thumbnails/24.jpg)
The Future
• Robotics• 3-D Printing
http://multichannelmerchant.com/crosschannel/all-signs
-lead-to-amazon-offering-same-day-delivery-15072012/
Amazon has patented one concept of 3-D delivery:
https://www.jweel.com/en/blog/p/2013/3d-printing%3A-when-the-idea-becomes-reality/
On-board 3-D printer usessoftware and on-boardraw materials to “print”product.
![Page 25: Issues in Supply Chain Management Mike Landry, Ph.D., MBA Professor of Marketing Chair, Department of Marketing, Hospitality, and Supply Chain Management.](https://reader036.fdocuments.in/reader036/viewer/2022062516/56649e2a5503460f94b18222/html5/thumbnails/25.jpg)
The Future
• Robotics• 3-D Printing
http://multichannelmerchant.com/crosschannel/all-signs
-lead-to-amazon-offering-same-day-delivery-15072012/
Amazon has patented one concept of 3-D delivery:
Truck delivers productto customer
![Page 26: Issues in Supply Chain Management Mike Landry, Ph.D., MBA Professor of Marketing Chair, Department of Marketing, Hospitality, and Supply Chain Management.](https://reader036.fdocuments.in/reader036/viewer/2022062516/56649e2a5503460f94b18222/html5/thumbnails/26.jpg)
The Future
• Robotics• 3-D Printing
Amazon has patented one concept of 3-D delivery:
Truck delivers productto customer
Warehouse eliminated
Truck capacity optimized
![Page 27: Issues in Supply Chain Management Mike Landry, Ph.D., MBA Professor of Marketing Chair, Department of Marketing, Hospitality, and Supply Chain Management.](https://reader036.fdocuments.in/reader036/viewer/2022062516/56649e2a5503460f94b18222/html5/thumbnails/27.jpg)
Issues in Supply Chain Management
• Human Resources• Transportation• Retailing• Warehousing • Purchasing• The future.
![Page 28: Issues in Supply Chain Management Mike Landry, Ph.D., MBA Professor of Marketing Chair, Department of Marketing, Hospitality, and Supply Chain Management.](https://reader036.fdocuments.in/reader036/viewer/2022062516/56649e2a5503460f94b18222/html5/thumbnails/28.jpg)
Issues in Supply Chain Management
• Human Resources• Transportation• Retailing• Warehousing • Purchasing• The future.
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