Post on 13-Apr-2018
ISAGONewModel
Speakers:• MaxCorsi,ManagerAirportOperations&Safety,AirTransat• BertheLawson,AssistantManager,GlobalOperationalAudits,IATA• MonikaMejstrikova,HeadGroundOperationsAudits,IATA
(2008-2017)
(2018andBeyond)
9YearsofHistory
4
SteadyGrowth
298
351
428
163187
217196
237276
0
50
100
150
200
250
300
350
400
450
2014 2015 2016
TotalRegistrations GSPsintheRegistry AirportsWorlwide
5
960
1213
1463
0
200
400
600
800
1000
1200
1400
1600
2014 2015 2016
SteadyGrowth
6
ISAGO Registry
7
NorthAmericaFAA
TransportCanada
GuatemalaCostaRicaChilePeru
LatinAmerica AfricaEthiopiaNigeria
EuropeFranceTurkeyBelgiumLatviaNetherlands
MENAJordanLebanonKuwaitUAE
OmanMinistryofTransport
NorthAsiaTaiwan
HongKongMacau
AsiaPacificSingaporeMexico
Autoridad AeronauticaCivilPanama
MinistryofTransportAustriaUnitedKingdomECAC
RegulatoryEndorsements
8
AirportsandAirportAuthorityEndorsements
NorthAmericaSeattleMontrealTorontoCalgary
Antigua&BarbudaGuayaquilLimaElSalvadorMontegoBayMexicoBogotaCartagena
QuitoSurinameHonduras
LatinAmerica
AfricaSouthAfrica’sAirports– Airports
CompanySouthAfrica
EuropeAmsterdamVeniceCopenhagenRoma– Fiumicino
London– HeathrowFINAVIACluj-Napoca
Larnaka
MENAJordanLebanonKuwaitUAEOman
NorthAsiaHongKong
HebeiChengduBeijing
AsiaPacificSingaporeMelbourne
PerthAdelaideBrisbane
AustralianAirportAssociationMale
Mumbai
RUS/CISKiev
Moscow– DomodedovoYekaterinburg– Koltsovo
GroupofAirports– LLCBaselAero
9
UnsustainableGrowth
2235 37 38 35 44 44 43 4137
108 116134
155
193215
253 252
2
28
105121
175
240
298
351
428
0
50
100
150
200
250
300
350
400
450
2008 2009 2010 2011 2012 2013 2014 2015 2016PoolMembers AuditsPerformed StationsontheRegistry
10
ISAGO – ANeedforChangeQ ResourceChallengeQ Auditor’sQualificationsandIndependencyQ SimplificationQ CustomerFocusQ SharedCostQ AuditScopeExpansionQ IATAControl
11
TheNewISAGO – ProjectApproachQ 2014– SWOTAnalysisCompletedQ 2015– NewSolutionProposedQ Project2016-2017– DevelopmentofNewModelQ September2017- LaunchQ 2018– NewAuditModelOperational
QInthemeantime,ISAGOStrategy(2013-2017)Continues
WhatWillitLookLike?
TheNew
13
Today
AirlinesPoolAuditors
AirlinesAuditsCoordinationandPlanning
LimitedAuditscope
AuditCostcoveredbyAirlines
2018andonwards
CharterofProfessionalAuditors
ISAGOAgentsAuditsAdministration
Auditscopeexpansion
SharedCostStructure
14
NewISAGO – CoPA QualificationProcessQCharterofProfessionalAuditors(CoPA)
QQualificationprocessQTrainingQAuthorizationsforspecificdisciplines
QCoPA MembershipQInitialmembershipQAnnualreview
15
NewISAGO – ExtendedIATAManagement
QContractingofISAGO Agent(s)(GOAs)QGOATenderQ2-YearContractQResponsibilities
QISAGO AuditPerformanceOversightQAssessmentmanagedbyIATA
16
NewISAGO – RegistrationSchemeQISAGORegistrationofGSP
QStationsareaccreditedundercorporateregistrationQRegistration3-YearPeriodQStationAccreditation2-YearPeriodQHQAuditQStationAudit
17
CostBreakdownPrimaryCosts SecondaryCosts
QProfessionalFees(SetRates)QLeadAuditor(Pre- andPost- AuditActivities)
QAuditor(perDiscipline)QOtherCosts
QTravel/AccommodationQGOA/IATAAdministration
CoveredbyProvider
QAdministration(SetRates)QIATA(ProgramManagement:Development,Allocation,AuditSoftware,DigitalTransformation,CoPA Administration,Training,ProgramOversight)
CoveredbyAirlines
18
Canbefoundatwww.iata.org/isago
GOPM(Ed.1)PreviewRelease
19
Transition plan
WhatchangesareinstoreforProviders?
21
ISAGO RegistrationandStationAccreditationQRegistrationforProviderasanorganization
QValidity– 36months
QStationaccreditationforregisteredProviderQInitialmustbewithin4monthsfromMHQQValidity– 24months
QRegistration/accreditationcountsfromon-siteclosingmeeting
22
ISAGO RegistrationandStationAccreditationQAuditclosureperiod– upto6monthsQInitialandrenewal– sameclosureperiodQRenewalauditshallstart6monthsbeforeexpiryQAllrenewalauditsmustbeclosed
23
ISAGO RegistrationandStationAccreditationQProvider’sexpositionQSubmitprofileofyourcompanyQStationnetworkQOn-line,livemaintenanceQReportinganychanges
24
CorporateAudit(HQ)QApplicabletoProviderwithmultiplestationoperationsQFullscopeaudit– ORMandapplicableOpsdisciplinesQORM– DocumentedandImplementedQOpsdiscipline(s)– DocumentedQPre-onsitedocumentationassessmentQFocusonHQoversight
25
StationAudit(ST)QApplicabletoProviderwithmultiplestationoperationsQScopeoftheauditdependsonoperationalprofileQORM– AlwaysinscopeQFocusonimplementationofprocessesQObservationsandsampling
26
QDocumentaryreferencesfromHQauditwillbeusedQLevelofinternalconformitywillbeassessedQStationvariationwillbeassessedQLocalspecificswillbeaddressedQFocusonalignmentbetweenHQandST
StationAudit(ST)
27
QApplicabletoProviderwithonlyonestationQ24monthsvalidity
CombinedAudit(CT)
28
AuditScope(Discipline)
HeadquartersRegistrationAuditDays*
StationAccreditationAuditDays
ORM 3.0 2.0LOD 1.0 1.0
PAB 1.0 1.0
HDL 1.5 1.5
AGM 1.0 1.5
CGM 1.0 1.5
*includestimeassignedtoadisciplineandtakenbyapre-onsiteheadquartersauditdocumentationassessment
29
QBasedonmandatoryman-daysQ700USDperman-dayQFouradditionalman-daystoLeadAuditorQGOAandIATAadminfee1000USDeachQAuditortravelandaccommodation
AuditFee
30
AuditFee– Example1QFullScopeHQQ8.5*700=5,950Q4.0*700=2,800Q2*1,000=2,000
TOTAL:10,750USD
QFullScopeSTQ8.5*700=5,950Q4.0*700=2,800Q2*1,000=2,000
TOTAL:10,750USD+travel&accommodation
31
AuditFee– Example2QHQ– CLCQ4*700=2,800Q4.0*700=2,800Q2*1,000=2,000
TOTAL:7,600USD
QST– CLCQ3*700=2,100Q4.0*700=2,800Q2*1,000=2,000
TOTAL:6,900USD+travel&accommodation
32
AuditFee– Example3
QHQ– CargoOnlyQ4*700=2,800Q4.0*700=2,800Q2*1,000=2,000
TOTAL:7,600USD
QST– CargoOnlyQ3.5*700=2,450Q4.0*700=2,800Q2*1,000=2,000
TOTAL:7,250USD+travel&accommodation
33
AuditFee– Example4
QHQ– HDL,AGMQ5.5*700=3,850Q4.0*700=2,800Q2*1,000=2,000
TOTAL:8,650USD
QST– HDL,AGMQ5*700=3,500Q4.0*700=2,800Q2*1,000=2,000
TOTAL:8,300USD+travel&accommodation
34
QPublicwithfullregistration/accreditationdetails+certificateQAuditreportownedbytheProviderQIATAcustodianofthereportQSharingsystemforthereportsQIATAmanagesreportsharingwithProvider’sconsent,ALWAYS
ISAGO Registry
35
QAccesstoreportsforairlinesQSubscriptionfeeQPurchaseindividualreport
QAccesstothereportsforRegulatorsQViaOperatororProvider
AuditReportSharingQAccesstothereportsforAirports
QParticipatingAirport(requesttoIATA)
QNon-participatingAirport(purchase)
36
QCouldbetriggeredby:QProvider’sreportingresponsibilityQAirline/Airports/CAAchallengingtheauditreportoraprovider’songoingconformitytotheGOSARPs
VerificationAudit
37
QAuditApplication,Allocation&SchedulingAuditapplicationfromJanuary– 31July
QAugusttoDecember– regularapplication– closedQAdditionalapplicationtobeprocessedadhocQAuditAgreementtobesignedbyIATA/Provideranytimepriorto15August
AuditApplication,Allocation&Scheduling
38
QAuditsallocatedtoGOA– 30SeptemberQPreliminaryschedule(GOAandProvider)– 31OctoberQConfirmeddateofaudit– 15DecemberQInvoicingcalendar– TBD
AuditApplication,Allocation&Scheduling
39
QAuditapplicationfrom1Juneto31AugustQAuditAgreementtobesignedanytimeprior15SeptemberQInvoicingcalendar– TBD
AuditApplication,Allocation&Scheduling– 2017
40
QSafetybenefitsQRegistrationschemeQGlobalstandardizationandharmonizationQSystemforassessmentandvalidationofSMSQCostreductionQSelf-regulatingenvironment
ISAGO ValueforProviders
41
ISAGORegisteredProvider- Performance
CharterofProfessionalAuditorsModule2
43
CoPA – PrerequisitesEducation
QSecondaryEducation– ANDQFormalAuditorTraining– ANDQSMSTrainingbasedonICAOProvisions
44
CoPA – PrerequisitesExperience
QGeneralExperience– ANDQDisciplineSpecificTraining
45
AuditingExperience10GroundOpsAudits
ExperienceinAircraftOperations(IOSA)
GeneralExperience- Auditing
OperationalExperience4GroundOpsAudits
OR
46
QOperationalExperienceQ≥4yearsoveralloperationalexperience– ANDQActive>12monthswithinlast24months– ANDQ≥4audits(≥1withinlast12months)ingroundoperations
GeneralExperience
47
QAuditingExperienceQ≥4yearsexperiencewithinIOSAscope– ANDQCompleted≥10auditswithinlast4years(≥4auditswithinlast12months)
GeneralExperience
48
10AuditsintheSpecificDiscipline
2YearsofOperationalExperienceintheSpecificDiscipline
OR
DisciplineSpecificExperience
49
DisciplineSpecificExperienceForORMQualification
QCompleted≥10auditsingroundoperations– ANDQ≥2yearsexperienceinrelevantmanagementrole
50
CoPA – AuditorQualificationProcessQStep1– Application&InitialAssessment
QThroughCoPA PortalQIATAInterview(Pre-assessment)
QStep2– Discipline-SpecificTrainingQCBTModulesQPost-TrainingAssessment
51
CoPA – AuditorQualificationProcessQStep3– ISAGO AuditorTraining
QClassroomQStep4– EvaluationAudit
QOn-SiteAssessment
52
CoPA FeesQCBTTrainings:QORM– 600USDQAllotherdisciplines– 300USDQMinimumof2disciplines
53
CoPA FeesQClassroomTrainings:QInitialAuditor– 1,800USDQLeadAuditor– 1,700USD
QEvaluationAudit:QCostoftravelandaccommodation
54
CoPA FeesExample– FullScopeAuditorQ 5*300=1,500USD+600USD(ORM)=2,100USDQ ClassroomAuditor=1,800USDQ TravelCost=~4,000USDQ Total=~7,900USDQ CostcanberecoveredafterfirstfewISAGO audits
WhatarethebenefitsforotherStakeholders?
56
What’sinitforme?QSelf-RegulatoryenvironmentQReductionofriskinGroundOperations
QDrivingglobalharmonizationandstandardization
QCostsharingmodel
QTransparentRegistrationschemeofProviders
QValidationofSMSimplementationbyProviders
QContributiontoStateSafetyProgram
57
QObserveauditQBecomeaCoPAauditorQAcceptISAGO systemasalternative/acceptablemeansofcompliancetoOperator’sandAirport’soversightprograms
QContributetoISAGO programrequirements
QShareinformation– triggerverificationaudit
QAccessAuditReport
CooperationwithISAGO
58
WePartnerforMutualBenefit
59
WeChampiontheGlobalBigPicture
60
WeBuildStandardsThroughExpertise
61
WeActwithSimpleHumanTouchStakeholders
THANK YOU