Is corporate L&D ready - Bedrijfsopleidingen.be · Forbes PwC Seventy per cent of executives say...

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Is corporate L&D ready for the future?

Donald H Taylor Chairman

Learning and Performance Institute

Question

What changes have you seen in L&D over

the past 5 years?

Slow

Change

Fast

Change

Slow

Change

Fast

Change

Slow

Change

Fast

Change Org.

L&D

Learning

Pathfinders

Training

Ghetto

Comfortable

Extinction

Unacknowledged

Prophets

Three forces of change 3

Tama Leaver Campus Party Brazil!

Technology 1

ruderfinn.com

http://www.oceantomo.com/ice.html

Different business environment 2

• Topple rate

IPPR 2013, quoted by Jarche

Different business environment

“In 2020 half the people you rely on don’t actually work for you.”

Deloitte HCT

Balance sheet talent

Partnership talent

Borrowed talent

Freelance talent

Open source talent

Different business environment

Skills and talent matter

Forbes PwC

Seventy per cent of executives

say talent development is either

important (43%) or extremely

important (26%) to future

growth.

‘Availability of key skills’

ranked second only to

‘Increasing tax burden’

by 1,330 CEOs as top

threat to growth.

3

Conference Board

Skills and talent matter

Conference Board

Skills and talent matter

Conference Board

Skills and talent matter

Skills and talent matter

Lloyd’s Economist IU

Question

So what skills do we need to deal with this new world?

Tomorrow’s learning leader

Business

– Performance improvement

– Analysis and strategy

– Information interpretation

– General business skills

Learning

– Resources

– Delivery

– Management

– Collaborative learning

L&D’s own skills

• The LPI Capability Map

– 12 months in development

– Launched October 2012

– 27 skills / 9 groups

– 4 levels

• View and use online

– bit.ly/LPICapMap

Category and skill 1 2 3 4

Analysis and Strategy

Assessment and Evaluation 78 91 119 78

Competency Management 94 103 86 66

Learning Strategy 36 100 108 136

Performance Analysis 55 132 112 90

Business Skills and Intelligence

Communication, Marketing and Relationship Management 73 74 107 95

Financial Management 77 80 110 68

Industry Awareness 50 131 103 95

Procurement 67 93 98 70

Collaborative Learning

Developing Collaborative Learning Skills 132 89 85 74

Supporting Communities of Practice (CoP) 112 108 77 72

Supporting Content Co-creation and Curation 106 79 92 74

Supporting Work Teams 52 114 146 130

Learning Delivery Management

Change Management 64 115 103 78

Project Management 41 71 150 142

Learning Information Management and Interpretation

Data Interpretation 71 99 112 37

Information Architecture 67 119 109 37

Learning Resources

Content Creation 26 104 272 190

Design 40 117 246 248

Live Delivery

Face-to-face Learning 30 71 239 398

Presentation Delivery 28 91 377 377

Virtual/Online Delivery 142 132 153 141

Managing the Learning Function

People Management and Development 49 106 81 158

Process Management and Improvement 74 66 101 119

Resource Management 42 71 98 122

Performance Improvement

Coaching 91 87 162 107

Mentoring 108 102 110 78

Performance Support 56 95 174 159

Category and skill 1 2 3 4

Analysis and Strategy

Assessment and Evaluation 78 91 119 78

Competency Management 94 103 86 66

Learning Strategy 36 100 108 136

Performance Analysis 55 132 112 90

Business Skills and Intelligence

Communication, Marketing and Relationship Management 73 74 107 95

Financial Management 77 80 110 68

Industry Awareness 50 131 103 95

Procurement 67 93 98 70

Collaborative Learning

Developing Collaborative Learning Skills 132 89 85 74

Supporting Communities of Practice (CoP) 112 108 77 72

Supporting Content Co-creation and Curation 106 79 92 74

Supporting Work Teams 52 114 146 130

Learning Delivery Management

Change Management 64 115 103 78

Project Management 41 71 150 142

Learning Information Management and Interpretation

Data Interpretation 71 99 112 37

Information Architecture 67 119 109 37

Learning Resources

Content Creation 26 104 272 190

Design 40 117 246 248

Live Delivery

Face-to-face Learning 30 71 239 398

Presentation Delivery 28 91 377 377

Virtual/Online Delivery 142 132 153 141

Managing the Learning Function

People Management and Development 49 106 81 158

Process Management and Improvement 74 66 101 119

Resource Management 42 71 98 122

Performance Improvement

Coaching 91 87 162 107

Mentoring 108 102 110 78

Performance Support 56 95 174 159

Category and skill 1 2 3 4

Analysis and Strategy

Assessment and Evaluation 78 91 119 78

Competency Management 94 103 86 66

Learning Strategy 36 100 108 136

Performance Analysis 55 132 112 90

Business Skills and Intelligence

Communication, Marketing and Relationship Management 73 74 107 95

Financial Management 77 80 110 68

Industry Awareness 50 131 103 95

Procurement 67 93 98 70

Collaborative Learning

Developing Collaborative Learning Skills 132 89 85 74

Supporting Communities of Practice (CoP) 112 108 77 72

Supporting Content Co-creation and Curation 106 79 92 74

Supporting Work Teams 52 114 146 130

Learning Delivery Management

Change Management 64 115 103 78

Project Management 41 71 150 142

Learning Information Management and Interpretation

Data Interpretation 71 99 112 37

Information Architecture 67 119 109 37

Learning Resources

Content Creation 26 104 272 190

Design 40 117 246 248

Live Delivery

Face-to-face Learning 30 71 239 398

Presentation Delivery 28 91 377 377

Virtual/Online Delivery 142 132 153 141

Managing the Learning Function

People Management and Development 49 106 81 158

Process Management and Improvement 74 66 101 119

Resource Management 42 71 98 122

Performance Improvement

Coaching 91 87 162 107

Mentoring 108 102 110 78

Performance Support 56 95 174 159

Category and skill 1 2 3 4

Analysis and Strategy

Assessment and Evaluation 78 91 119 78

Competency Management 94 103 86 66

Learning Strategy 36 100 108 136

Performance Analysis 55 132 112 90

Business Skills and Intelligence

Communication, Marketing and Relationship Management 73 74 107 95

Financial Management 77 80 110 68

Industry Awareness 50 131 103 95

Procurement 67 93 98 70

Collaborative Learning

Developing Collaborative Learning Skills 132 89 85 74

Supporting Communities of Practice (CoP) 112 108 77 72

Supporting Content Co-creation and Curation 106 79 92 74

Supporting Work Teams 52 114 146 130

Learning Delivery Management

Change Management 64 115 103 78

Project Management 41 71 150 142

Learning Information Management and Interpretation

Data Interpretation 71 99 112 37

Information Architecture 67 119 109 37

Learning Resources

Content Creation 26 104 272 190

Design 40 117 246 248

Live Delivery

Face-to-face Learning 30 71 239 398

Presentation Delivery 28 91 377 377

Virtual/Online Delivery 142 132 153 141

Managing the Learning Function

People Management and Development 49 106 81 158

Process Management and Improvement 74 66 101 119

Resource Management 42 71 98 122

Performance Improvement

Coaching 91 87 162 107

Mentoring 108 102 110 78

Performance Support 56 95 174 159

Category and skill 1 2 3 4

Analysis and Strategy

Assessment and Evaluation 78 91 119 78

Competency Management 94 103 86 66

Learning Strategy 36 100 108 136

Performance Analysis 55 132 112 90

Business Skills and Intelligence

Communication, Marketing and Relationship Management 73 74 107 95

Financial Management 77 80 110 68

Industry Awareness 50 131 103 95

Procurement 67 93 98 70

Collaborative Learning

Developing Collaborative Learning Skills 132 89 85 74

Supporting Communities of Practice (CoP) 112 108 77 72

Supporting Content Co-creation and Curation 106 79 92 74

Supporting Work Teams 52 114 146 130

Learning Delivery Management

Change Management 64 115 103 78

Project Management 41 71 150 142

Learning Information Management and Interpretation

Data Interpretation 71 99 112 37

Information Architecture 67 119 109 37

Learning Resources

Content Creation 26 104 272 190

Design 40 117 246 248

Live Delivery

Face-to-face Learning 30 71 239 398

Presentation Delivery 28 91 377 377

Virtual/Online Delivery 142 132 153 141

Managing the Learning Function

People Management and Development 49 106 81 158

Process Management and Improvement 74 66 101 119

Resource Management 42 71 98 122

Performance Improvement

Coaching 91 87 162 107

Mentoring 108 102 110 78

Performance Support 56 95 174 159

Category and skill 1 2 3 4

Analysis and Strategy

Assessment and Evaluation 78 91 119 78

Competency Management 94 103 86 66

Learning Strategy 36 100 108 136

Performance Analysis 55 132 112 90

Business Skills and Intelligence

Communication, Marketing and Relationship Management 73 74 107 95

Financial Management 77 80 110 68

Industry Awareness 50 131 103 95

Procurement 67 93 98 70

Collaborative Learning

Developing Collaborative Learning Skills 132 89 85 74

Supporting Communities of Practice (CoP) 112 108 77 72

Supporting Content Co-creation and Curation 106 79 92 74

Supporting Work Teams 52 114 146 130

Learning Delivery Management

Change Management 64 115 103 78

Project Management 41 71 150 142

Learning Information Management and Interpretation

Data Interpretation 71 99 112 37

Information Architecture 67 119 109 37

Learning Resources

Content Creation 26 104 272 190

Design 40 117 246 248

Live Delivery

Face-to-face Learning 30 71 239 398

Presentation Delivery 28 91 377 377

Virtual/Online Delivery 142 132 153 141

Managing the Learning Function

People Management and Development 49 106 81 158

Process Management and Improvement 74 66 101 119

Resource Management 42 71 98 122

Performance Improvement

Coaching 91 87 162 107

Mentoring 108 102 110 78

Performance Support 56 95 174 159

Category and skill 1 2 3 4

Analysis and Strategy

Assessment and Evaluation 78 91 119 78

Competency Management 94 103 86 66

Learning Strategy 36 100 108 136

Performance Analysis 55 132 112 90

Business Skills and Intelligence

Communication, Marketing and Relationship Management 73 74 107 95

Financial Management 77 80 110 68

Industry Awareness 50 131 103 95

Procurement 67 93 98 70

Collaborative Learning

Developing Collaborative Learning Skills 132 89 85 74

Supporting Communities of Practice (CoP) 112 108 77 72

Supporting Content Co-creation and Curation 106 79 92 74

Supporting Work Teams 52 114 146 130

Learning Delivery Management

Change Management 64 115 103 78

Project Management 41 71 150 142

Learning Information Management and Interpretation

Data Interpretation 71 99 112 37

Information Architecture 67 119 109 37

Learning Resources

Content Creation 26 104 272 190

Design 40 117 246 248

Live Delivery

Face-to-face Learning 30 71 239 398

Presentation Delivery 28 91 377 377

Virtual/Online Delivery 142 132 153 141

Managing the Learning Function

People Management and Development 49 106 81 158

Process Management and Improvement 74 66 101 119

Resource Management 42 71 98 122

Performance Improvement

Coaching 91 87 162 107

Mentoring 108 102 110 78

Performance Support 56 95 174 159

Is corporate L&D ready for the future?

Donald H Taylor Chairman

Learning and Performance Institute

Individual Organisation

Performance

Capability Just-in-case learning

Learning

A new model for learning

Individual Organisation

Performance Just-in-time learning

Capability Just-in-case learning

Learning People know how to learn

A new model for learning

Individual Organisation

Performance Just-in-time learning

Good management

Capability Just-in-case learning

Good talent management

Learning People know how to learn Positive learning culture

A new model for learning

Individual Organisation

Performance Just-in-time learning

For better performance now

Good management

For better performance now

Capability Just-in-case learning

For better future performance

Good talent management

For better future performance

Learning People know how to learn

For faster capability building

Positive learning culture

For faster capability building

A new model for learning

Is corporate L&D ready for the future?

Donald H Taylor Chairman

Learning and Performance Institute

Sources 1/3

IPPR 2013, quoted by Jarche IPPR Commission on the Future of Higher Education 2013 Source: Levy et all 2011

http://www.slideshare.net/jarche/network-era-workplace?ref=http://www.jarche.com/

http://www.jarche.com/2013/07/preparing-for-the-network-era-workplace/

Deloitte Shift Deloitte 2011 Shift Index from the Centre for the Edge

http://www.deloitte.com/assets/dcom-unitedstates/local%20assets/documents/us_tmt_2011shiftindex_111011.pdf

Deloitte HCT Deloitte Human Capital Trends 2013

https://www.deloitte.com/view/en_GX/global/services/consulting/human-capital/81e324da20d0e310VgnVCM1000003256f70aRCRD.htm#.UdRG7jvqmrh

Sources 2/3

Forbes Forbes Insights “The Talent Imperative” 2013

http://images.forbes.com/forbesinsights/StudyPDFs/BMOHarrisTalentImperative_report.pdf

PwC PwC 16th Annual CEO Survey 2013

http://www.pwc.com/gx/en/ceo-survey/index.jhtml

Conference Board The Conference Board CEO Challenge® 2013

http://www.conference-board.org/subsites/index.cfm?id=14514

Lloyds Lloyds Risk Index 2011

http://www.lloyds.com/~/media/Files/News%20and%20Insight/360%20Risk%20Insight/Lloyds_Risk_Index_2011.pdf

Sources 3/3

BHG Workforce Brandon Hall Group, The Shifting Workforce: Driving Development with Dynamic Learning Networks

http://www.triplecreekriver.com/the-shifting-workforce

IBM IBM CEO Survey 2012

http://www-935.ibm.com/services/uk/en/c-suite/ceostudy2012/

LPI LPI Capability Map 6-Month Report

http://www.learningandperformanceinstitute.com/capabilitymap.htm