International Association of Fire Chiefs National Firefighter Safety Stand Down June 21, 2005

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International Association of Fire Chiefs National Firefighter Safety Stand Down June 21, 2005. Maryland Fire and Rescue Institute. Stand Down. Is a method used by the military to correct an issue that has been identified as a problem throughout its ranks. IAFC President Chief Bob DiPoli. - PowerPoint PPT Presentation

Transcript of International Association of Fire Chiefs National Firefighter Safety Stand Down June 21, 2005

International International Association of Fire Association of Fire

ChiefsChiefsNational Firefighter National Firefighter Safety Stand Down Safety Stand Down

June 21, 2005June 21, 2005

Maryland Fire and Rescue InstituteMaryland Fire and Rescue Institute

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Stand DownStand Down

Is a method used by the Is a method used by the military to correct an issue military to correct an issue that has been identified as a that has been identified as a problem throughout its ranks. problem throughout its ranks.

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IAFC President Chief Bob IAFC President Chief Bob DiPoliDiPoli

““Firefighters are being killed at an Firefighters are being killed at an alarming rate. The fire service alarming rate. The fire service simply cannot continue to do simply cannot continue to do business as usual when so many of business as usual when so many of its own are dying. We are its own are dying. We are conducting the conducting the stand downstand down to raise to raise awareness of the need for awareness of the need for increased vigilance toward fire increased vigilance toward fire fighter safety.”fighter safety.”

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OverviewOverview

IntroductionIntroduction ResourcesResources ActivitiesActivities Improvement PlanImprovement Plan

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1. Introduction1. Introduction

‘‘The IAFC and its partners are urging The IAFC and its partners are urging you and all fire departments you and all fire departments throughout the country to suspend all throughout the country to suspend all non-emergency activity and focus non-emergency activity and focus entirely on firefighter safety.’entirely on firefighter safety.’

‘‘Talk about line-of-duty deaths; check Talk about line-of-duty deaths; check all apparatus and equipment; discuss all apparatus and equipment; discuss health safety regulations; review fire health safety regulations; review fire ground safety issues; and take stock of ground safety issues; and take stock of training exercises and fitness goals.’training exercises and fitness goals.’

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What can we do to change What can we do to change the trend?the trend?

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How does the culture of How does the culture of your fire department impact your fire department impact

safety?safety?

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What can What can youyou do to improve do to improve safety in the fire service safety in the fire service and your department?and your department?

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2. Resources2. Resources National Fallen National Fallen

Firefighters Firefighters FoundationFoundation16 Firefighter Life 16 Firefighter Life Safety InitiativesSafety Initiatives

NIOSH reportsNIOSH reports NIST simulationsNIST simulations NFPANFPA VFISVFIS

USFA/NFAUSFA/NFA IAFCIAFC MSFAMSFA Firehouse.comFirehouse.com Respondersafety.cRespondersafety.c

omom OSHAOSHA MIEMSSMIEMSS FirefightrerclosecFirefightrerclosec

allsalls MFRIMFRI

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National Fallen Firefighters National Fallen Firefighters FoundationFoundation

16 Firefighter Life Safety 16 Firefighter Life Safety InitiativesInitiatives1. Define and advocate the need 1. Define and advocate the need

for a for a cultural changecultural change within the within the fire service relating to safety, fire service relating to safety, incorporating leadership, incorporating leadership, management, supervision, management, supervision, accountability, and personal accountability, and personal responsibility.responsibility.

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National Fallen Firefighters National Fallen Firefighters FoundationFoundation

16 Firefighter Life Safety 16 Firefighter Life Safety InitiativesInitiatives1. Define and advocate the need for a 1. Define and advocate the need for a

cultural changecultural change within the fire within the fire service relating to safety, service relating to safety, incorporating leadership, incorporating leadership, management, supervision, management, supervision, accountability, and personal accountability, and personal responsibility.responsibility.

The need for safety must start at The need for safety must start at the top of the organization. It must the top of the organization. It must be practiced by all and enforced as be practiced by all and enforced as an organizational priority.an organizational priority.

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National Fallen Firefighters National Fallen Firefighters FoundationFoundation

16 Firefighter Life Safety 16 Firefighter Life Safety InitiativesInitiatives

2. Enhance the personal and 2. Enhance the personal and organizational accountability for organizational accountability for health and safety throughout the health and safety throughout the service.service.

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National Fallen Firefighters National Fallen Firefighters FoundationFoundation

16 Firefighter Life Safety 16 Firefighter Life Safety InitiativesInitiatives

2. Enhance the personal and 2. Enhance the personal and organizational organizational accountabilityaccountability for health for health and safety throughout the service.and safety throughout the service.

The organization shall provide the The organization shall provide the members with the proper PPE and SCBA members with the proper PPE and SCBA to complete their duties. Members shall to complete their duties. Members shall utilize the PPE and SCBA to carry out utilize the PPE and SCBA to carry out their duties as prescribed by the their duties as prescribed by the manufacturer and departmental manufacturer and departmental procedures.procedures.

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National Fallen Firefighters National Fallen Firefighters FoundationFoundation

16 Firefighter Life Safety 16 Firefighter Life Safety InitiativesInitiatives3. Focus greater attention on the 3. Focus greater attention on the

integration of integration of risk managementrisk management with incident management at all with incident management at all levels, including strategic, tactical, levels, including strategic, tactical, and planning responsibilities.and planning responsibilities.

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National Fallen Firefighters National Fallen Firefighters FoundationFoundation

16 Firefighter Life Safety 16 Firefighter Life Safety InitiativesInitiatives3. Focus greater attention on the 3. Focus greater attention on the

integration of integration of risk managementrisk management with with incident management at all levels, incident management at all levels, including strategic, tactical, and planning including strategic, tactical, and planning responsibilities.responsibilities.

Risk Management – NFA- USFARisk Management – NFA- USFAWe will risk our lives a lot to protect a savable life.We will risk our lives a little to protect savable

property.We will not risk our lives at all in an attempt to

protect lives and property that are already lost.

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National Fallen Firefighters National Fallen Firefighters FoundationFoundation

16 Firefighter Life Safety 16 Firefighter Life Safety InitiativesInitiatives4. Empower all firefighters to stop 4. Empower all firefighters to stop

unsafe acts.unsafe acts.

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National Fallen Firefighters National Fallen Firefighters FoundationFoundation

16 Firefighter Life Safety 16 Firefighter Life Safety InitiativesInitiatives4. Empower all firefighters to stop 4. Empower all firefighters to stop

unsafe acts.unsafe acts.

Watch out for our brother and Watch out for our brother and sister firefighters. We need to sister firefighters. We need to help each other. Point out unsafe help each other. Point out unsafe acts before they cause injury or acts before they cause injury or death.death.

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National Fallen Firefighters National Fallen Firefighters FoundationFoundation

16 Firefighter Life Safety 16 Firefighter Life Safety InitiativesInitiatives

5. Develop and implement national standards for training, qualifications, and certification (including recertification) that are equally applicable to all firefighters, based on the duties that they are expected to perform.

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National Fallen Firefighters National Fallen Firefighters FoundationFoundation

16 Firefighter Life Safety 16 Firefighter Life Safety InitiativesInitiatives

5. Develop and implement national 5. Develop and implement national standards for training, qualifications, standards for training, qualifications, and certification (including and certification (including recertification) that are equally recertification) that are equally applicable to all firefighters, based on the applicable to all firefighters, based on the duties that they are expected to perform.duties that they are expected to perform.

Advocate the use of the Maryland Fire Service Professional Qualification system. All responders should be certified to the level of their response capabilities.

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National Fallen Firefighters National Fallen Firefighters FoundationFoundation

16 Firefighter Life Safety 16 Firefighter Life Safety InitiativesInitiatives

6. Develop and implement national medical and physical fitness standards that are equally applicable to all firefighters, based on the duties that they are expected to perform.

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National Fallen Firefighters National Fallen Firefighters FoundationFoundation

16 Firefighter Life Safety 16 Firefighter Life Safety InitiativesInitiatives

6. Develop and implement national 6. Develop and implement national medical and physical fitness medical and physical fitness standards that are equally applicable standards that are equally applicable to all firefighters, based on the to all firefighters, based on the duties that they are expected to duties that they are expected to perform.perform.

Advocate physicals for all members Advocate physicals for all members when they join and at yearly when they join and at yearly intervals.intervals.

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National Fallen Firefighters National Fallen Firefighters FoundationFoundation

16 Firefighter Life Safety 16 Firefighter Life Safety InitiativesInitiatives

7. Create a national research 7. Create a national research agenda and data collection agenda and data collection system that relate to the system that relate to the initiatives.initiatives.

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National Fallen Firefighters National Fallen Firefighters FoundationFoundation

16 Firefighter Life Safety 16 Firefighter Life Safety InitiativesInitiatives

7. Create a national research agenda 7. Create a national research agenda and data collection system that and data collection system that relate to the initiatives.relate to the initiatives.

All counties should require All counties should require detailed reports from all detailed reports from all departments concerningdepartments concerning responses, responses, incidents, injuries, and fatalities. incidents, injuries, and fatalities. This report should also include This report should also include training records for each member.training records for each member.

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National Fallen Firefighters National Fallen Firefighters FoundationFoundation

16 Firefighter Life Safety 16 Firefighter Life Safety InitiativesInitiatives

8. Utilize available technology 8. Utilize available technology wherever it can produce higher wherever it can produce higher levels of health and safety.levels of health and safety.

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National Fallen Firefighters National Fallen Firefighters FoundationFoundation

16 Firefighter Life Safety 16 Firefighter Life Safety InitiativesInitiatives

8. Utilize available technology 8. Utilize available technology wherever it can produce higher wherever it can produce higher levels of health and safety.levels of health and safety.

Use thermal imaging cameras, Use thermal imaging cameras, combustible gas indicators, and combustible gas indicators, and charged electric wire alerting charged electric wire alerting devices to indicate dangerous devices to indicate dangerous conditions at incidents scenes to conditions at incidents scenes to response personnel.response personnel.

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National Fallen Firefighters National Fallen Firefighters FoundationFoundation

16 Firefighter Life Safety 16 Firefighter Life Safety InitiativesInitiatives

9. Thoroughly investigate all 9. Thoroughly investigate all firefighter fatalities, injuries, and firefighter fatalities, injuries, and near missesnear misses..

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National Fallen Firefighters National Fallen Firefighters FoundationFoundation

16 Firefighter Life Safety 16 Firefighter Life Safety InitiativesInitiatives

9. Thoroughly investigate all firefighter 9. Thoroughly investigate all firefighter fatalities, injuries, and fatalities, injuries, and near missesnear misses..

Develop a program to define ‘Develop a program to define ‘near missesnear misses’. ’.

Investigate all injuries and Investigate all injuries and near missesnear misses..

Cooperate with agencies that conduct Cooperate with agencies that conduct fatality investigations.fatality investigations.

Utilize this information to improve the Utilize this information to improve the safety and welfare of responders.safety and welfare of responders.

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National Fallen Firefighters National Fallen Firefighters FoundationFoundation

16 Firefighter Life Safety 16 Firefighter Life Safety InitiativesInitiatives

10. Ensure grant programs 10. Ensure grant programs support the implementation of support the implementation of safe practices and/or mandate safe practices and/or mandate safe practices as an eligibility safe practices as an eligibility requirement.requirement.

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National Fallen Firefighters National Fallen Firefighters FoundationFoundation

16 Firefighter Life Safety 16 Firefighter Life Safety InitiativesInitiatives

10. Ensure grant programs 10. Ensure grant programs support the implementation of support the implementation of safe practices and/or mandate safe practices and/or mandate safe practices as an eligibility safe practices as an eligibility requirement.requirement.

When writing grant requests When writing grant requests include safety criteria as part of include safety criteria as part of the specifications.the specifications.

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National Fallen Firefighters National Fallen Firefighters FoundationFoundation

16 Firefighter Life Safety 16 Firefighter Life Safety InitiativesInitiatives

11. Develop and champion national 11. Develop and champion national standards for emergency response standards for emergency response policies and procedures.policies and procedures.

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National Fallen Firefighters National Fallen Firefighters FoundationFoundation

16 Firefighter Life Safety 16 Firefighter Life Safety InitiativesInitiatives11. Develop and champion national 11. Develop and champion national

standards for emergency response standards for emergency response policies and procedures.policies and procedures.

Adopt and follow NFPA standards for Adopt and follow NFPA standards for emergency response such as NFPA 1500 and emergency response such as NFPA 1500 and NFPA 1521.NFPA 1521.Comply with federal regulations such as 29 Comply with federal regulations such as 29 CFR 1910.134, Respiratory Protection, and 29 CFR 1910.134, Respiratory Protection, and 29 CFR 1910.120 Hazardous Materials Response.CFR 1910.120 Hazardous Materials Response.

These are examples only. There are numerous standards and These are examples only. There are numerous standards and regulations that apply to emergency responders.regulations that apply to emergency responders.

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National Fallen Firefighters National Fallen Firefighters FoundationFoundation

16 Firefighter Life Safety 16 Firefighter Life Safety InitiativesInitiatives

12. Develop and champion 12. Develop and champion national protocols for response national protocols for response to violent incidents.to violent incidents.

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National Fallen Firefighters National Fallen Firefighters FoundationFoundation

16 Firefighter Life Safety 16 Firefighter Life Safety InitiativesInitiatives

12. Develop and champion 12. Develop and champion national protocols for response national protocols for response to violent incidents.to violent incidents.

Work with law enforcement Work with law enforcement agencies to develop and comply agencies to develop and comply with protocols for response to with protocols for response to violent incidents.violent incidents.

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National Fallen Firefighters National Fallen Firefighters FoundationFoundation

16 Firefighter Life Safety 16 Firefighter Life Safety InitiativesInitiatives

13. Provide firefighters and their 13. Provide firefighters and their families access to counseling and families access to counseling and psychological support.psychological support.

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National Fallen Firefighters National Fallen Firefighters FoundationFoundation

16 Firefighter Life Safety 16 Firefighter Life Safety InitiativesInitiatives

13. Provide firefighters and their 13. Provide firefighters and their families access to counseling and families access to counseling and psychological support.psychological support.

Develop local and state resources Develop local and state resources for members and their families for for members and their families for counseling and psychological counseling and psychological support services.support services.

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National Fallen Firefighters National Fallen Firefighters FoundationFoundation

16 Firefighter Life Safety 16 Firefighter Life Safety InitiativesInitiatives

14. Provide public education more 14. Provide public education more resources and champion it as a resources and champion it as a critical fire and life safety critical fire and life safety program.program.

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National Fallen Firefighters National Fallen Firefighters FoundationFoundation

16 Firefighter Life Safety 16 Firefighter Life Safety InitiativesInitiatives

14. Provide public education more 14. Provide public education more resources and champion it as a resources and champion it as a critical fire and life safety program.critical fire and life safety program.

Develop your department’s ability Develop your department’s ability to provide public education services to provide public education services to your community. Resources can to your community. Resources can be obtained in grant requests. be obtained in grant requests.

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National Fallen Firefighters National Fallen Firefighters FoundationFoundation

16 Firefighter Life Safety 16 Firefighter Life Safety InitiativesInitiatives15. Strengthen advocacy for the 15. Strengthen advocacy for the

enforcement of codes and the enforcement of codes and the installation of home fire installation of home fire sprinklers.sprinklers.

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National Fallen Firefighters National Fallen Firefighters FoundationFoundation

16 Firefighter Life Safety 16 Firefighter Life Safety InitiativesInitiatives15. Strengthen advocacy for the 15. Strengthen advocacy for the

enforcement of codes and the enforcement of codes and the installation of home fire sprinklers.installation of home fire sprinklers.

Provide your members with basic Provide your members with basic training in the use of the applicable Fire training in the use of the applicable Fire Prevention Code for your jurisdiction . Prevention Code for your jurisdiction . Ascertain the correct procedure to report Ascertain the correct procedure to report violations to the responsible agency. violations to the responsible agency. Become an advocate for home automatic Become an advocate for home automatic sprinkler systems. Enlist the assistance sprinkler systems. Enlist the assistance of other community groups in your area.of other community groups in your area.

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National Fallen Firefighters National Fallen Firefighters FoundationFoundation

16 Firefighter Life Safety 16 Firefighter Life Safety InitiativesInitiatives16. Make safety a primary 16. Make safety a primary

consideration in the design of consideration in the design of apparatus and equipment.apparatus and equipment.

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National Fallen Firefighters National Fallen Firefighters FoundationFoundation

16 Firefighter Life Safety 16 Firefighter Life Safety InitiativesInitiatives16. Make safety a primary 16. Make safety a primary

consideration in the design of consideration in the design of apparatus and equipment.apparatus and equipment.

When writing specifications for new When writing specifications for new apparatus and equipment include apparatus and equipment include the appropriate NFPA specifications. the appropriate NFPA specifications. The equipment and apparatus should The equipment and apparatus should carry the applicable NFPA approval carry the applicable NFPA approval labels.labels.

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NIOSH ReportsNIOSH Reports

Trusses - 2005 Trusses - 2005 ReportReport

PhotosPhotos Case studiesCase studies DiagramsDiagrams Safety practicesSafety practices

http://www.cdc.gov/niosh/docs/2005-132/

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NIOSH FF Fatality NIOSH FF Fatality ReportsReports

NIOSH NIOSH investigates investigates most most fatalities.fatalities.

List by List by statesstates

List of all List of all investigatioinvestigationsns

Can be used Can be used to enhance to enhance safetysafety

http://www.cdc.gov/niosh/firehome.html

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NIOSH Fatality ReportNIOSH Fatality Report

Summary of Summary of incidentincident

RecommendationRecommendations s

PhotosPhotos Detailed reportDetailed report

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NIOSH Alert ReportsNIOSH Alert Reports

Detailed reportDetailed report Example - Fire Example - Fire

ground ground structural structural collapsecollapse

Expanded Expanded coverage needed coverage needed for one area that for one area that affects safetyaffects safety

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NIOSH Report BBPNIOSH Report BBP

OSHA OSHA regulationsregulations

PrecautionsPrecautions Preventing Preventing

needle needle stickssticks

http://www.cdc.gov/niosh/topics/bbp/

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NIST Fire SimulationsNIST Fire Simulations

http://www.fire.nist.gov/http://www.fire.nist.gov/ Fire in a One-Story Restaurant, TexasFire in a One-Story Restaurant, Texas February 14, 2000February 14, 2000 Truss roof constructionTruss roof construction Fire involvement of roof areaFire involvement of roof area Roof collapseRoof collapse Two firefighters killedTwo firefighters killed CD-ROM 13 minutesCD-ROM 13 minutes

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http://www.nfpa.orghttp://www.nfpa.org

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NFPA – Many services NFPA – Many services availableavailable

http://www.nfpa.org/categoryList.asp?categoryID=279http://www.nfpa.org/categoryList.asp?categoryID=279 NFPA standards available on-line for reading onlyNFPA standards available on-line for reading only

472 - Hazardous Materials Response472 - Hazardous Materials Response 1403 - Live fire Training1403 - Live fire Training 1981 – Open-circuit SCBA1981 – Open-circuit SCBA

Fire Prevention and Public Education materials – for Fire Prevention and Public Education materials – for purchasepurchase

Departments can have membershipsDepartments can have memberships

Investigations - exampleInvestigations - example Residential House, Pittsburgh, PA, 2/14/95, 3 fatalities.Residential House, Pittsburgh, PA, 2/14/95, 3 fatalities.

NFPA membersNFPA members: : Download this report for freeDownload this report for free (PDF, 1.7  (PDF, 1.7 MB)MB)Free summary in Free summary in EnglishEnglish (PDF, 56 KMB) and  (PDF, 56 KMB) and SpanishSpanish (PDF, 6 KB)(PDF, 6 KB)

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Pittsburg Fire – Free Summary Report

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Pittsburg Fire – Full Pittsburg Fire – Full ReportReport

21 Pages21 Pages Photos and Photos and

diagramsdiagrams PointsPoints

3 firefighters 3 firefighters deceaseddeceased

Not found for 1 hourNot found for 1 hour Poor ICSPoor ICS No accountabilityNo accountability Poor Poor

communicationscommunications

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VFISVFISGlatfelter Insurance GroupGlatfelter Insurance Group

Report formsReport forms

Weekly Weekly Emergency Emergency Vehicle ReportVehicle Report

SCBA checklistSCBA checklist

Client TrainingClient Training

http://www.vfis.com

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USFA/NFAUSFA/NFA National National

Fire Fire AcademyAcademy

NIMSNIMS EMIEMI On-line On-line

classesclasses FirefightFirefight

ers ers Grant Grant ProgramProgram

http://www.usfa.fema.gov/

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International Association of International Association of Fire ChiefsFire Chiefs

Home Home page for page for Stand Stand Down for Down for SafetySafety

Many Many links links

National National Near Miss Near Miss Reporting Reporting systemsystem

http://www.iafc.org/standdown/resources.asp

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MSFAMSFA State State

training training committeecommittee

Funding Funding grantsgrants

State State legislationlegislation

http://msfa.org/index.html

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Firehouse.comFirehouse.com Extensive Extensive

coverage coverage of the of the emergencemergency servicesy services

Company Company drillsdrills

Latest Latest incidentsincidents

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Respondersafety.comRespondersafety.com

Highway Highway safety for safety for responderresponders s

Traffic Traffic incident incident managemmanagement ent systemssystems

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OSHAOSHA Federal Federal

regulationsregulations Training Training

programsprograms EnforcemeEnforceme

ntnt interpretatinterpretat

ionsions

http://www.osha.gov/

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MIEMSSMIEMSS EMS EMS

Protocols Protocols EMS EMS

certificatcertificationion

Matching Matching GrantsGrants

EMS EMS WMD WMD issuesissues

http://www.miemss.org/

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Firefighterclosecalls.comFirefighterclosecalls.com Excellent Excellent

sitesite Personal Personal

reports of reports of close call close call incidentsincidents

Reports Reports and and training training items for items for downloaddownload

www.firefighterclosecalls.com/

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MFRIMFRI State and State and

regional regional training training

On-line On-line classesclasses

RegistratiRegistrationon

LinksLinks ContactsContacts Company Company

DrillsDrillshttp://www.mfri.org/

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3. Activities3. Activities

• Station OperationsStation Operations• Responding/ReturningResponding/Returning• Fire Ground OperationsFire Ground Operations• Other Emergency OperationsOther Emergency Operations• TrainingTraining

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Stations OperationsStations Operations Moment of silence for LODD at shift Moment of silence for LODD at shift

change or company meetingschange or company meetings Apparatus checksApparatus checks Equipment checksEquipment checks Slip, trip, and fall issuesSlip, trip, and fall issues Air compressor/cascade air qualityAir compressor/cascade air quality Health and Safety Officer designatedHealth and Safety Officer designated Physicals for all membersPhysicals for all members Critical Incident Stress for membersCritical Incident Stress for members

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Responding/ReturningResponding/Returning

Is POV allowed?Is POV allowed? Driver qualificationsDriver qualifications All members seated and beltedAll members seated and belted Stop for all stop signs, red lights, Stop for all stop signs, red lights,

and railroad crossingsand railroad crossings Spotters for backing apparatusSpotters for backing apparatus Maps and response routesMaps and response routes Avoid bridges with ratings less Avoid bridges with ratings less

than the vehicle weightthan the vehicle weight

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Fire Ground OperationsFire Ground Operations

Use of ICS/IMSUse of ICS/IMS Safety Officer clearly designatedSafety Officer clearly designated SOP’sSOP’s Mandatory SCBA usage requirementsMandatory SCBA usage requirements Continuous water supply establishedContinuous water supply established Clearly understood Plan of ActionClearly understood Plan of Action Offensive Offensive oror defensive operations defensive operations

announcedannounced Accountability system in place and Accountability system in place and

utilizedutilized

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Other Emergency Other Emergency IncidentsIncidents

Blood borne pathogen Blood borne pathogen requirements followedrequirements followed

Highway safety procedures Highway safety procedures followedfollowed

Air monitoring for Hazmat and Air monitoring for Hazmat and Confined Space operationsConfined Space operations

Technical Rescue incident Technical Rescue incident trained responderstrained responders

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TrainingTraining Minimum training requirements for Minimum training requirements for

all membersall members Instructors qualified to teach in their Instructors qualified to teach in their

areaarea NFPA 1403 followed for all live burnsNFPA 1403 followed for all live burns Driver training programs and Driver training programs and

refreshers should be mandatoryrefreshers should be mandatory Training records for all membersTraining records for all members Certification system fees paid by the Certification system fees paid by the

departmentsdepartments

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4. Plan of Action4. Plan of Action

Identify areas of departmental and Identify areas of departmental and personal weaknesses.personal weaknesses.

List items that can be changed List items that can be changed immediatelyimmediately

List items that require training List items that require training and/or resources to accomplishand/or resources to accomplish

List items that are long range goals List items that are long range goals that require extensive changes to that require extensive changes to operations, equipment, or operations, equipment, or organizational cultureorganizational culture

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4. Plan of Action4. Plan of Action Make a plan for immediate changesMake a plan for immediate changes Make a plan for changes that require Make a plan for changes that require

changes in training or procedures and changes in training or procedures and resource allocationresource allocation

Make a plan for long range changesMake a plan for long range changes These plans need a timetable and bench These plans need a timetable and bench

marks. Regular progress reports to marks. Regular progress reports to management and the membership.management and the membership.

The need to change must be sold to the The need to change must be sold to the responders and acceptedresponders and accepted

Any changes made require support and Any changes made require support and enforcementenforcement

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ReviewReview

IntroductionIntroduction ResourcesResources ActivitiesActivities Improvement PlanImprovement Plan

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Your thoughts?Your thoughts?