InteGREAT! Using Social, Web, and Print to Engage Accepted Students

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Mallory Wood, mStoner’s director of marketing, and Donna Talarico, Elizabethtown College’s director of integrated communications, presented a brand new case study on E-town’s Share Your Moment campaign. Focusing on the audience has never been more important or more challenging as the mediums for our messages change. Many of us are simply repurposing content verbatim on our site, in print, and on social media. But, to succeed, we need to tailor the type and delivery of content to the platform for it to truly resonate with our followers. Elizabethtown College transformed its traditional acceptance letter into a unique, tangible-yet-multimedia experience. Donna will share how she and E-town’s marketing and admissions team joined forces to create a “moment” for accepted students, and then encouraged them to share that moment — right then — on social media. Follow the team through conception to production to delivery — to a near-year full of sharing. Learn why #etown2017 is the College’s most socially active incoming class to date, and see how this project increased yield and built relationships. Watch the webinar recording: http://www.youtube.com/watch?v=5Vkq7oE-4hY

Transcript of InteGREAT! Using Social, Web, and Print to Engage Accepted Students

mStoner Webinar | August 2013

@donnatalarico

@mallorywood

InteGREAT!Using Social, Web, and Print to

Engage Accepted Students

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Mallory WoodDirector of Marketing

@mallorywoodMallory.Wood@mstoner.com

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Donna TalaricoDirector,

Integrated CommunicationsElizabethtown College

@donnatalaricotalaricod@etown.edu

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“It’s not about us, it’s about the

audience we want to reach.” - @SusanTEvans

#mStonerNow

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Overcome increased audience

fragmentation by integrating your

channels. #mStonerNow

What’s the definition?

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Integrated marketing is the combination of marketing tactics to help deliver one marketing strategy and

more quickly build know, like and trust.

@ducttape

What’s the approach?

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Intentionally blend online and offline tools and tactics around a single marketing

strategy.

@ducttape

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Our channels must tell a

consistent story and mutually

reinforce each other.

#mStonerNow

http://mstnr.me/mFLoB

How we did it

What we’ve learned

How can these examples apply to you and your unique organizations

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Share Your Moment Campaign

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But first, a

CONFESSION

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82% of accepted students want to interact. -College in a Social Media Age, 2013 (Chronicle of Higher ed)

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An @mention is the new radio shout out.

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Settingthe

Stage.

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http://storify.com/EtownCollege/accepted

#etown2017

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RESULTS

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If this doesn’t give you the warm & fuzzies…

#etown2017

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Involvement = Yield176+ accepted

students shared their moment on Twitter or Instagram

#etown2017 continues to gain momentum as committed students get excited for college

#etown2017

Year Yield

2013 20.5

2012 19.6

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Up, up and away…

Year Incoming First-Years

2013 543

2012 508

Year Inquiries to Applications

2013 17 %

2012 16.5%

2011 14.5%

“The Share Your Moment campaign would have had the

biggest impact on the deposit rate – I would say it helped with the

resurgence of that ratio.”

-Paul C. , -VP of Enrollment

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#etownmovein

26Storify: http://bit.ly/14ZR2BK

#etownmovein

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ADVICE

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BUILDTRUST

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WASH, RINSE,

REPEAT!

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TRUSTME!

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Social Media Following1300+ Facebook

likes747+ Twitter

followers (nearly double)

Average post reaches 1.9k people; 26, on average, interact

53% conversation; 49% updates – a good balance

Average time on site – 6:17 – 126% increase from last year

20% increase in repeat visitors from Facebook; 358% from Twitter

Mobile traffic from Facebook up 256%

Twitter referrals up 381%

Social Audience is Loyal, Growing

Web Engagement

As of 6/2013 – numbers increased since then!

@donnatalarico

@mallorywood

Any Questions?

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